Multiple delays, poor communication
I ordered this on 03/03/2022 originally for delivery on 17th. Initially, the delay was on the suppliers' end, and goods were not received by delivery until the 19th.
I received a confirmed date of 21st and took another day off only to find the order was "quarantined", requiring me to call (no email sent, only found this out by checking the website). I Called and agreed to a re-delivery date of 22/03. The next day having taken another day off I received an email stating delivery had been changed to 23/03 without discussing the change with me.
When contacted, they confirmed the item was in the wrong part of the depot causing yet another day.
When item finally delivered they did a good job but communication to me and between different parts of the business was lacking
24 mars 2022
Omdöme utan inbjudan