Poor delivery service
I am leaving this rating because of the unacceptable behaviour of the delivery driver. He was rude and left the door on the driveway beside a skip, despite ongoing renovation work at the property. I explained that leaving it there could result in someone assuming it was unwanted and taking it away. I asked him to move it to a more secure place next to my garage door, which was only a few steps away.
I also offered to assist him, but he refused and responded by saying that he could take the door back if I wished; otherwise, he would leave it there and would not wait for my signature. When I asked for a moment to check that all accessories were included with the door, he refused to wait and left immediately.
I contacted the helpline afterwards and was advised to leave feedback on Trustpilot.
While the quality of the door and the sales service were satisfactory, the delivery service was disappointing and unprofessional.