MR JOHN KNIGHT

Door was ordered and paid for and after 10 weeks I checked on delivery only to find out you were waiting for a form from me despite having placed and paid for my order. Your system should have flagged much earlier and not waited 10 weeks for me to chase. I then had to wait a further 10 weeks with no acceptance or recognition that your system was poor and there was no compassion from your sales desk.

Furthermore the door arrived recently and when the carpenter came to unpack and fit the door there was a mark on it which was visible through the wrapping. There was no thought on my part to wait another 10 weeks and maybe you would have claimed that the mark was done by me so we have touched up the door ourselves. Not a particularly happy experience.

Not for the first time have I tried to use Blink chargers in Brighton Sussex. They are hopeless. I tried three times this weekend 4th Oct 2025. The first attempt the charging unit would not recognise my credit/debit card. I moved along to the next charger - same problem. The instructions on the charger are not clear as to whether an app is required. Moved to a fresh location where up to 200kw was offered. It recognised my card and began charging at a measly 25kw. I tried to call the 0800 number but they were experiencing a high level of calls. Surprise, surprise. I gave up after about 20mins with around seven miles added to my car. Whoopee! Tried another site the next day. Same problems. Registered the app and a credit card but charger would still not recognise anything. Gave up again. If you need to charge up avoid this company they are worse then useless.

Paul is an amazing man. Thoroughly knowledgeable and sorted our problem very quickly. We have had tradesmen call at this house over a period of 43 years and can honestly say we have never experienced such a level of service. You would think I work for the company but I don't and the above is my recommendation to anyone who wants a problem with aerials or TV's to contact these people.

Excellent service and turn round time for spares. BUT BUT BUT. The design of the X7 trolley is flawed and the handle parts should last a lot longer.

Tied up with Hornbuckle Mitchell. Customers are treated with complete indifference. The worst possible customer service. Incompetent inefficient. I have got out I think by the skin of my teeth.

Undoubtedly the worst customer service I have ever come across in my 75years. Do not reply to emails, do not return calls. Hopelessly inefficient. I think I have got out just in time.

Excellent Service. Thoroughly recommend and will be ordering again.