No reply to email about more than my usual fee for milk for the week bieng taken from my bank account. I had no email 28 days prior to milk going up in price. Sometimes my delivery is missed. Looking at canceling my milkman delivery. I love supporting the farmers and milkman. So it would be a shame
22 augusti 2025
Omdöme utan inbjudan
Svar från Milk & More
Hi,
Thank you for taking the time to review our service. We sincerely apologize for any frustration or inconvenience caused during your recent experienced.
I tried to call you earlier but unfortunately couldn't get through. I’ve just reviewed your account details, and it appears that we did respond to your emails. Please check junk or spam folder for the replies.
We truly appreciate your continued support and loyalty to our doorstep delivery service. As part of our commitment to maintaining the quality and reliability you expect, we’ve made some small adjustments to the prices of our organic milk and other products. These changes are necessary due to rising costs across various areas including production, transportation, and packaging.
Please know that we remain dedicated to delivering the best quality products straight to your door and are doing everything we can to keep our service affordable and sustainable.
We truly value your understanding and continued support, and we hope to continue serving you in the future.
Booked and paid online for 2 front tyres at 10am today 3/7/25. Was told they are running a bit behind. No receptionist to greet and bookin . Only 2 men at the garage. One of them playing victim. Not proffesional. I was kept waiting nearly an hour before my car was done with the job. I had apologies and told manager away. Customer not intreasted in passing blame and excuses. Next time manager goes away make sure staff is coverd. I won't be back. Disgusting service and not professional at all.
3 juli 2025
Omdöme utan inbjudan
Svar från Just Tyres
Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that your visit today did not meet expectations. Your feedback has been shared with the team, and we'll be reviewing staffing coverage and communication process to make sure this doesn't happen again. Please feel free to contact us via email at customerservices@justtyres.com or call us on 01908 634 700 if you'd like to discuss this further.