simon fisher

Sale plants - really cheap and in excellent nick as everything always is. Highly recommended.

I had a query which the online rep, Tara, solved quickly and efficiently.

Third time I have bought a “special offer” and again it is brilliant. Very reasonable cost, good comms, fair postage cost, excellent plants. I’ll be back for more!

I had had a wheeled cabin bag from Rock for literally decades and never found fault with it ... then the extendable handle stopped working. Contacted Rock - Courtney could not have been more helpful. They tried to find a replacement handle but the case was way too old, so they have just sent me a brand new, superior, souped-up version of my case for free. I am so happy, and they deserve a medal.

Always quick, always excellent quality.

Went to the Bow St branch after quite a while. Great food, speedily produced, and best of all superb service from Noaim who remembered us after a gap of a couple of years.

Easy website, friendly store staff (Covent Garden) and excellent products as usual.

Fast delivery, excellent comms, really well packed and last but not least super plants!

Just renewed for another two years. Tania made the process easy. Very happy with this company.

Exactly what I wanted, when I wanted it, and reasonably priced. The website took a bit of puzzling over, but nothing too off-putting!

Not a cheap couple of days, but good value! Our plumber, Aiden de Winter, was punctual, affable and left no trace that he had been. He kept us informed about what he found and how he was tackling it, and was always realistic but reassuring. We couldn't have asked for better. The back-room boys had excellent comms, and we always knew accurate arrival times and were grateful for their swift allocation of a technician to our damp misery in the first place. We wouldn't hesitate to approach P P again, and would ask for Aidan.

The company kept us up to date with arrangements, times etc, and Jack was punctual. He tested all the equipment, answered all our questions with enormous patience and courtesy, and was a pleasure to meet. We shall have no hesitation in booking the next service when it is due.

Initial difficulty getting through on the phone - hence lack of the 5th star - but after that Stefan was very helpful and patient in solving our issue ( not caused by Hyperoptic) and he kept in touch to update me on progress and eventual success. Many thanks!

All good - delivery fast, goods as ordered, price fair.

The Reading Office, especially Kate, the various back-up offices and also the Insurance arm of this company were outspending in helping us organise a year travelling, and a tour of Costa Rica. There was excellent communication, both before we left and while we were on the road, and I cannot fault the organisation and clarity of their arrangements for us.