Bad returns experience
I BOUGHT WOOL ON 22 JANUARY TO MAKE A CARDIGAN FOR AN ADULT AND HAD 1 BALL LEFT OVER WHEN ITEM WAS FINISHED I TRIED TO RETURN ON 21ST MARCH FOR A REFUND WITH THE ORIGINAL RECEIPT WAS TOLD THERE IS A 30 DAY REFUND POLICY I MENTIONED TO THE GENTLEMAN IT CAN TAKE A WHILE LONGER TO FINISH AN ADULT KNITTED GARMENT THAN 30 DAYS TO KNOW YOUVE GOT WOOL OVER BUT HE QUITE RUDELY REPEATED THE POLICY , I WAS NOT HAPPY WITH HIS ADDITUDE AND THINK HE COULD HAVE OFFERED AN EXCHANGE AS I HAD THE ORIGINAL RECEIPT