Erin

Hurtigt svar og rigtig god service når man har lavet fejl i bestilling eller ændre mening i det man har bestilt.

Nemt at navigere hjemmesiden, og hurtig levering. Alt gik præcis som det skulle, og den leveret taske er super god.

En god oplevelse at handle med cykelexperten.dk.

God udvalg af produkter, hurtig leveringstid, og super kundeservice.

Terrible response time with customer service.
Ordered two teddies which arrived on time. One was fine, but the other was leaking sand-like stuff. I emailed them, and they sent a replacement. This unfortunately had the same problem.
I asked if I could switch the type to the same as the other I originally ordered, and was told I had to return both defective teddies and they would issue a refund. I asked if I would then get free delivery as I think it is unfair for have to pay twice (when the fault is not my own, but a defective product) and have still not heard anything.
Every time you write to them, you get no reply, and after weeks of waiting and a second email, they finally respond. Seems a bit rediculous to have to send 2 emails each time just to get a single reply where they have not read the thread and therefore do not actually answer you.

Første gang jeg har prøvet at bestille varer til levering, og det levede overhovedet ikke op til forventninger.
De glemte at sende en vare, en anden var ikke den jeg havde bestilt, skole agurkerne var meget bløde, og de andre frugt og grønsager var ikke særlig lækkert.
Tror næste gang jeg må prøve nemlig.dk.

Kundeservice var fint. De tilbagebetalte de to forkerte varer.

Har købt 2 pakke, en til hvert barn, men har det samme problem med både. Mærker sidder ikke særlig godt fast, og kommer af i vasken eller efter let brug.

Easy website to find your way around, and a good choice of products. I always seem to have trouble with the payment part, which can be a little frustrating, but in the end the products arrive in good time, so it is worth it.

Den ene ret smagte ok, men de andre to var meget dårligt, og de blev smidt ud. Vil ikke købe derfra igen.

Hjemmesiden var meget nemt at bruge, og service var hurtig.
Jeg købte en æske chokolade med billeder på. Billederne kvalitet var så god som jeg kunne forvente (eftersom de var printet på chokolade) men der var flere steder hvor lidt af billederne var kommet af.
Smagen er god, men bare lidt ærgerligt med billederne.

Bought a potato chipper years ago, and took it out of the box for the first time today, and the quality was terrible. When pushing the potato, the back plastic bent and every time it went through the slices of potatoes came out covered in bits of plastic that had also been sliced off. We checked to be sure everything was sitting in the right place, which it was.
Really disappointing product.

Varer kom hurtigere end forventet, og kvaiteten er god

Total waste of money. I was told, after paying the first two fees, that my iphone was blacklisted. I contacted to company it was locked to in NZ and they said it was not blacklisted. I relayed this information to officialiphoneunlock, but never heard back from them. The website boasts money back, but they do not respond to emails with proof, so I never got my money back. I have written to customerservice@officialiphoneunlock .co.uk without ever hearing back from them. I would not reccommend this service to anyone.

Hele proces var meget nemt. Men forstår ikke hvorfor de pakke de hele i en plastik pose, og derefter en æske...synes det var totalt unødvendigt.

To gange har jeg ventede en måned for en pakke (der skulle tage 3-7dage), og en privat pakke fra advokaten var åben der vi fik den i postboksen. Virkelig utilfreds!!!

Good service, and sayisfied with the product

Meget sød menneske, men har bestilt varer to gange, og begge gang har leverings tid været meget længere end forventet. Og der er altid undskyldninger til hvorfor. Meget irreterende når man virkelig har bruge for varen.

Dvd kom dagen efter midt på natten. God service