Why approve someone then decline after…
Evlo used to be everyday loans. Why approve someone then decline after 2 days , multiple phone calls , sending documents etc even offering them different amounts and then sorry its refused?? Took a day off work waiting and chasing. Bank statements scrutinised why did you give your mum £50 why did you spend £22 at tesco and more felt like an interrogation. Would not recommend at all
Svar från Evlo
Hi Phillip,
Thank you for your feedback.
While we aim to approve as many loan applications as possible, we are also committed to lending responsibly. This means there may be instances where the affordability assessment shows the application does not meet our lending criteria.
In such cases, it is our responsibility to decline the application, ensuring we act in the best interests of the customer.
We sincerely apologise for any inconvenience this may have caused during the application process. We appreciate your understanding and hope to have the opportunity to assist you under more favourable circumstances in the future.
Kind Regards,
The Evlo Team