AVOID SGS - No customer care at all!

Ordered for next day delivery and paid an additional £20 for a slot. Immediately after placing the order, found out that next day is next 'business day' - which meant my order made on a Saturday morning would not be with me until Tuesday!

Emailed to cancel immediately - as the company work Mon-Fri (so no one to speak to).

Received an email Monday morning, the item has already been dispatched and I need to pay for the item to be returned! I wont be at the address on Tuesday, so this means a £50 charge for non-delivery and then if second delivery missed a charge of £100 to return it to SGS!!!!

All of this is already known but SGS will not do a thing about it to help. Awful customer care, wont be using them again.