Well, this is it. I've finally left Heart Internet because they are incompetent, ineffective and just Won't (not can't, Won't) answer their ticketing system. I started getting emails saying that my payments were not going through. I messaged heart as this is not the first time this has happened. Their response, when they daned to respond was, "it must be a problem with your bank" not "we've got a little bit of a problem". Thats right. I messaged them on friday and they replied on Monday Evening!!! With "it's your fault" The last time this happened was last year it went on for about 6 months and then when they had fixed it they tried to bill me for six months all at once with no warning, no bill, just tried to take the money out of my bank account. So this time was the final straw. heart is useless. It was a good company when I started using them about 15 years ago but it's gone downhill slowly at first but now they're on ski's. whichever company was stupid enough to buy them out is stuck with this Tu*d on a stick now. Good luck. There really should be someway of posting on here without having to give one star as that's something they really don't deserve.

UPDATE, It was due to you atomatically assuming that it was my bank that was at fault. I was able to make payment for four years hosting up front yesterday and paid my sky bill this morning so nothing is wrong with my card or my bank account. but typical of you to assume that it was my fault. I appreciate that your trying to resuscitate heart but lets face it, the patient is already dead. They're so far behind in basic technology and what they offer was fine for 2009 but it's now so backward that they're already dead and buried. If I've left you must had pretty much no customers left apart from the ones that you've tricked into coming on board.

Update I appreciate that your trying to resuscitate the company but it's too little too late. I've already left.