Found my parcel in the middle of my driveway, do you consider that to be "delivered"??? This seems to be a perennial problem with couriers in this country. I just received my fastway parcel where it was very obviously chucked over my gate and slid up my driveway. Do your drivers not know how to open a gate and walk in or does doing both tax them for the afternoon? I'm sick of finding my parcels when I go out of the house in the middle of my driveway. It's fine in nice weather like today but not if it's been pouring rain or worse. I do actually have a letter box on my house which the post office use but it IS open to all deliveries. luckily, this time it wasn't anything that could be damaged by landing with a bang on the concrete but it could just as easily have been an antique Bakelite part for my telephones or something electronic for my computer. if it were the former I would be annoyed more because they are very very hard to find in good condition which is the only way I buy them. In short, this is a terrible way to treat people property and I will be making a formal complaint about this service presently.
UPDATE 21/05/2024: I sent a response to them including photos of the parcel and the parcel on the path where it was thrown. I haven't heard anything back I assume they don't want to discuss it anymore
UPDEATE 04/06/2024: Just responded to the response left below today, the 4th of JUNE. Asking me to send everything to a different address than the one they initially provided. That was all they could offer after a two week wait? An e-mail address...So I forwarded everything including a full close up photograph of the packaging. they should be able to get the tracking number off of that! lets see what excuse to do nothing they come up with this time shall we.