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Betygsatt 1 av 5 stjärnor

GP consultation excellent, pharmacy useless

The GP consultation was excellent and I was prescribed anitbiotics for a chest infection. At this stage I was struggling to breath when walking. The prescription came through almost immediately with an email from Signature pharmacy offering next day delivery. I placed my order with them on Sunday 5th May and I have still to recieve the medication on Thursday 9th May. I've checked on the progress of my order, which offers hearty congratulations on my successful order and is delighted that my order has been dispensed. They will be pleased to let me know when they have arranged shipment. I have to go to another GP this afternoon, taking time off work, so that I can get the antibiotics that I need. I would use Push Doctor again but do not use Signature pharmacy to fulfill your order. I have wasted £60 on my consultation and prescription whilst my chest infection is getting worse.

5 maj 2024
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Svar från Push Doctor

Thank you for your positive review of our service and for taking the time to provide feedback regarding your experience with our third-party pharmacy partner.

We would like to extend our sincerest apologies for the inconvenience and delay you experienced due to the prescription delivery service. While we strive to maintain our standards in all aspects of our business, our pharmacy partner’s operations are beyond our direct control. There were some delays with this service due to the bank holiday and we understand that you should have been contacted by them yesterday.

Please do not hesitate to email us on pushdoctorprivate@squarehealth.com if you would like to discuss this further.