Be clearer about logistics and delivery partners
The case seems fine, but I wish they were clearer about who their logistics and shipping partners are. I ordered from the ESR website and was not expecting a package from Amazon. Will reconsider ordering directly from ESR in the future.
14 mars 2024
Omdöme utan inbjudan
Svar från ESR
Hi Kristin,
Thank you for contacting us.
We are deeply sorry to hear that you are not satisfied with the service you received. We just reached out to you via email to resolve the issue. Please respond to us and we will resolve your issue as quickly as possible.
We look forward to hearing from you.
Sincerely,
ESR Customer Support Team