Do not waste your money in “express…
Do not waste your money in “express shipping”. I paid an extra $20.99 and it will be over 2 weeks now when the items finally arrive. They refuse to refund the extra expense when they did not deliver. Also, I am not even receiving my full order. They are now not responding. Total waste of time and money.
Svar från ZAFUL
Dear Joshua,
We are sorry to hear that you are not satisfied with your order.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
We at ZAFUL can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from Trustpilot.com".
Best Regards
ZAFUL Customer Service