Been waiting for 5 weeks for my order
Been waiting for 5 weeks for my order. It says 3-7 working days for processing. I've bee n waiting for 5 weeks. No tracking info. Rubbish customer support. They've taken the money from my account and I havent received the product. I want my money back. I wouldn't recommend this company to anyone. I certainly won't be coming back!!!
Svar från ZAFUL
Dear olufemi,
We apologize for this situation.
All of our items have a processing time that is shown clearly on the product page. Since there are too many orders on our websites, the stock quantity changes very fast. We at ZAFUL can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
We have checked that you have asked to cancel the order and we have full refunded you.
Thank you for your understanding.
Best Regards
ZAFUL Customer Service