Omdöme om INFOBUS


Betygsatt 2 av 5 stjärnor

Horrible company!

Horrible company! I do not recommend to anybody. Driver left me alone in the transfer station at 2 a.m. and endangered my life by this!
I didn't reach my final destination on the bus. I was left at Rzeszow!!!
I had to wait another 2 hours at the station and buy a new ticket.
Also the carrier hasn't provided conditions to transfer a heavy luggage. The bus is very uncomfortable for this purpose. I just couldn't lift my luggage to the cargo compartment and the driver refused to help me.
Moreover, Infobus refused to take any responsibilities for this and refund the ticket.

UPD: In the end, the company returned the money to me for the failed trip and apologized. If they had started with this, that would have been a different story.

11 juli 2023
Omdöme utan inbjudan

Svar från INFOBUS

Dear customer,
We are very sorry that you have negative experience after cooperation with our company. Please provide your ticket or order number so that we can check and comment on the situation.
Sincerely, INFOBUS!