Don’t buy this!
Don’t buy this. I purchased in November and immediately contacted customer service because it was too big. No response. I reached out two more times - no response. After researching a bit more, I learned this is a pattern. Many customers have been blown off when trying to exchange or return. It’s WAY too expensive for this type of unprofessional behavior. There are no “out of this world” changes when the product is too big. If the company had any integrity, they would exchange or refund.
Svar från Copper Slim
Hi Lisa,
We’re really sorry to hear this was your experience, and we appreciate you sharing it. Please know that we care deeply about every customer and always aim to respond within one business day. We also offer several ways to reach us, including live chat, Instagram, Facebook, and email at customercare@copperslim.com.
Our 30-day money-back guarantee begins from the day your order is delivered, and we’re always here to help with returns or exchanges.
We’d truly love the opportunity to make things right. Feel free to reach out so we can assist you personally.