had an atmos system and hasn't done…
had an atmos system and hasn't done anything to the house apart from fill it with a musty loft smell. old 400 year old cottage with stone walls so no cavity wall. unit is in the loft and just fills the upstairs with cold air and hasn't cured any damp at all and also the house smells of musty loft . have had to tape up the vent and switch it off and get a dehumidifier. save thousands and just get a decent dehumidifier
Svar från EnviroVent
Hello Mr. Moseley
Thank you for taking the time to leave us a review.
We're sorry to hear that you've had some issues with the PV unit in your property but here at EnviroVent, we take our customers feedback very seriously.
Changing weather conditions and a newly installed PIV fan (ATMOS) can together, very occasionally, introduce an odour of drying timber into a property temporarily as the filter won’t prevent it. In most cases this not serious and will not last more than a week as the air is now changing within the loft area and the odour will become diluted over time and the odour will disappear.
Feeling air movement within the corridor can happen as the PIV fans move air around a property to manage the air quality throughout however, if it’s too cold then the fan settings can be adjusted to alleviate the problem. A dehumidifier isn’t the best solution for this as it’s masking an issue that needs to be addressed from source and is costly to run all year.
If you don’t feel the fan unit isn’t having a positive effect, we are here to support you as part of the service we provide and would re-survey your property to ascertain why this has not been effective.
Please contact our Customer Care team on 01423 810810 or customercare@envirovent.com and they will be happy to assist you.
Many thanks
The EnviroVent Team