Omdöme om INFOBUS


Betygsatt 1 av 5 stjärnor

Not to recommend

I had booked a ticket, but there was a delay of my flight. On the ticket it stated clearly that I can call a number and rebook without a fee. I called immediately when I realised that I won't make it. They required 50 euro fee in order to rebook, which is more than the ticket cost. This company may work out if you don't have any delays, but if unfortunate you're on your own. The customer service denied everything even I had a proof of my ticket. A scam simply

20 januari 2023
Omdöme utan inbjudan

Svar från INFOBUS

Hello, we are sorry to read such a negative comment on our side because of your late route.
Please note that the ticket rules state that you should be at the boarding place 15 minutes before departure and that if you are late for the route, the ticket loses its validity.
Please indicate your ticket number, and indicate where it says that you can rebook it free.
We are waiting for your information in order to respond to your complaint.
Best regards, INFOBUS!