Zucar Omdömen 

Tried to trade in a car.
They under valued my trade in by €6k.
They think people are stupid,
The joe Duffy group is a joke in valuing cars.
I got the right price elsewhere.
Avoid at all costs

My one bit of advice to you, would be AVOID this place!!!! If I could of left minus stars I would of. I purchased my car back in October 2021 off Stephen in Rochestown Avenue. Stephen was nice to deal with but that's were it ends. One of the molds over the back wheel fell off within a couple of weeks, which shouldn't of happened. I contacted Stephen and he said he would order it in. Rang several times after and was told it was on order. Then I was told the part was in but due to Covid they didn't have the staff to fit it. A few months later, Colm / Colin who I think was from customer service called to see how I was getting on with my car. Filled him in and he said he would look into it and get back to me, he didn't. I rang him and he said he was working on it as Stephen had left for BMW and had taken my file with him (make sense of that if you can, surely the notes are kept for any staff member to follow up on). That was the last I heard from him despite trying to make contact with him. Next, my husband contacted Andrew in Drogheda, who has kept in contact with us and seems very helpful, I am currently putting all my trust in him and he is the only person I would recommend anyone deal with. If you see a car that ZuCar are selling that you have to have, try and buy it through Andrew. He told us there was no part and none had been order in (looked like Stephen hadn't been truthful with me) but he was going to source and order it in and then shortly afterwards he kindly contacted us to say it was in. In the meantime my engine light came on and has stayed on so we informed Andrew of this also. I purchased the 2 year extended warranty for the purpose if I had trouble with the car it would be sorted. My car had to go in to get work done to it for another reason, the engine light and the mold was to be sorted whilst it was in. This brings me to today and writing this review. I had avoided writing a review in the hopes that everything would be sorted, I really don't like writing negative reviews, but unfortunately the issues still haven't been sorted. I collected the car today and within half an hour the engine light was back in, also the mold that was order is the wrong one, despite them knowing the make and model and a photo of where it was missing had previously been sent. I have the say, hands down, this is the worst service I have EVER had.

Zucar please don't reply with a number or email to contact you. I have done all this so many times in the past and the issue with the mold is going on nearly 9 months now. You will easily get my details off Andrew, just say LandRover and missing mold and I am sure he will know who you are talking about.

I paid good money for the car its a shame the customer service is the opposite. I plan to upgrade my car every two years, but unless a miracle happens I WILL be AVOIDING Zu Cars at all cost. Zucar you have lost a potential long-term customer.

This might be bit longer... Me and my friend went to Cork ZuCar to have a look at Peugeot 208. We were looked after by a beautiful lady called Maria. We got offered tea, coffee and then we got the key and went for little drive. I was disappointed with the car but Maria didn't give up and she has showed us another 4 different cars and as we drove each and every one of them she figured out what car I would actually like. And honestly ..hat off.... she delivered. I ended up leaving with paid deposit on THE car, huge smile and I don't think I've stop until we got back to Wexford. What an experience. I can't say one bad thing about this dealer and their staff. They looked after us incredibly well. We have met there small fluffy dog who lives locally and even he was treated like VIP!!!!
Highly recommended place to do the "car business".

The personal care and service we received today was outstanding. Maria went above and beyond to find a car to match the requirements needed. A truly lovely person and professional. Zucar Cork. Well done 👏