We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Se mer
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Se mer
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
821 2nd Ave Ste 1100, 98104, Seattle, USA
- (877) 843 3847
- customerservice@zonarsystems.com
- zonar.com
Smart fleet management tech for safety
3,8
Bra
272 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great presentation
The topics covered were applicable to functions I need. The pace was good - not to fast, but not dragging. Very informative and easy to follow
6 mars 2023
Training via Zoom Today
Zoom Training
The training zoom meeting was very helpful. It looks as though the software will be simple to navigate.
28 februari 2023
Great Information!
28 februari 2023
I really liked the LIVE webinar
I really liked the LIVE webinar! The presenter was very good. I appreciate getting the recording of the webinar because there was A LOT in there. This is my first time managing GPS Trackit so I need to review it a couple more times, at least. After that I think I can use the "help" tab or call customer service for help.
21 februari 2023
Our training teacher was terrific.
15 februari 2023
Savannah was very knowledgeable and…
Savannah was very knowledgeable and helpful. She answered all of our questions.
3 februari 2023
Savannah answered all of our questions…
Savannah answered all of our questions and was incredibly helpful and thorough.
3 februari 2023
The training was very informative.
The training was very informative. The training video's are so nice, and knowing that I can go back and review if I have questions. Thank you for the excellent training.
31 januari 2023
The trainer was very helpful
The trainer was very helpful, had a great attitude, and she made sure I understood anything she was explaining. Answered all my questions.
25 januari 2023
Svar från Zonar
Hi swalters, Thanks so much for your 5 star review. We're here if you need us!
The presenter offerred to send me a…
The presenter offerred to send me a recap video so I can replay things and get better acquainted with it.
5 januari 2023
My account manager Isabella is the BEST!
My account manager Isabella has made me love this company, she is so responsive, always figures out an answer to my questions, and is such a joy to talk to and work with.
30 december 2022
Omdöme utan inbjudan
Svar från Zonar
Hi Delani - Thank you so much for the 5* review and the great feedback about your account manager. We'll be sure to pass along your sentiment regarding Isabella being one of the reasons you "love this company."
Thanks!
GPS Trackit Customer Experience Team
Knowledge of trainer
29 december 2022
Top-Rated Customer Service
The best Fleet management solution with the highest customer service levels!
29 december 2022
Omdöme utan inbjudan
Poor customer service
The initial training is too scattered. It should be a step by step process. When an instructor states halfway through training that this step should be done first there is a disconnect.
Secondly calling in multiple times and put on callback system and not getting called back 4 times is not a positive response of product.
24 november 2022
Svar från Zonar
Hi John, We really appreciate your feedback. Upon seeing this review on Dec. 9th, we had one of our trainers reach out and schedule a one-on-one training session. Case notes in the system show we've successfully addressed any service issues you may have been experiencing. If you have any questions or concerns, please contact us at (866) 320-5810.
Thanks,
GPS Trackit Support
Webinar - Usage of Cloud Software
Very informative and helpful. Excellent response to questions during the webinar.
6 december 2022
Svar från Zonar
Thanks for your great review!
The teacher was attentive and patient
The teacher was attentive and patient. She described things well and made sure things were understood.
30 november 2022
Svar från Zonar
We appreciate the 5* review of our platform training. Thanks!
Training
I like the one on one training. The person was very good but I think that you need vides for the driver in spanish just not in english.
8 november 2022
Svar från Zonar
Hi John, Thanks for the great review! We appreciate your feedback on how we can improve our training videos. Happy Holidays!
GPS Trackit Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.