Hi James,
We’re sorry you feel this way, but this review leaves out an important technical detail: the setup you described was a Proxmox virtual machine with NVIDIA GPU passthrough, not a standard Windows PC installation.
ZeroTraceGPT is designed for compatible Windows systems. Custom VM/GPU passthrough environments can cause driver, CUDA, permission, and hardware-access issues that are outside a normal Windows setup.
You also stated that the product installed, so this does not appear to be a non-delivery issue. If you believe support promised a specific outcome, please send your order number, checkout email, technical logs/screenshots, and the support conversation so we can review the full case.
We remain willing to help with setup on a compatible system.