Zeravi Omdömen 

Do not buy from these!!! If something seem to good to be true, it probably is!
They take your money on order, then say it’s not gone through properly and to re order and they will refund you. I had to threaten to take it further to get my money back after 2 weeks waiting!
Avoid avoid avoid!

Shame I can't leave zero stars. I just wish I'd read reviews before buying. Took a week to receive a tracking number after 2 emails. No response. When you send feedback you get zero response.

I wrongly assumed items were coming from the UK as they're listed as being based on Leicester. Trainers are coming from China. Tracking number provided is with China Post not recognised or incorrect.

Reporting system through Shop app is terrible. No option to cancel. Save your money and PLEASE SHOP ELSEWHERE. I'll update this review if I either receive the goods, get a refund or lose my money. Seems to be an absolute scam. Terrible experience.

Really bad experience, I paid without recieving any things. I think it's definitely a not safe website for my experience

What a rubbish company. First order they couldn't process so re-ordered and have heard and received nothing!! They do not respond to emails and the phone number does not work. Feel like I have been scammed!

Disappointing. Ordered some running trainers, sent the wrong ones. Answered their emails but refused to refund me, offering only 70% refund or store credit. No facility to receive the wrong trainers back as warehouse in China, said I would have to pay postage! I would avoid

This is 200% spam website.
1) They are not in the Leicester, UK. The address details they and the contact number provided in their website is fake.
2) When I ordered a shoe, they gave order number and tracking number. Then all of a sudden they sent an email when I did a follow up as they can't proceed with the shipping due to issue with payment process and asking me to make a payment.
3) Then they sent an email as order cancel and we have refunded the money. which is just an eye wash.
when I send a follow up they are not responding.

The website looks good.
When I ordered Hoka shoes I did not get a delivery date
When I asked I got a date that had some fluff built in from supplier but surprise surprise the shoes did not appear. I demanded my money back but I got another ridiculous estimate; thought maybe could be a Japanese supplier issue. Surprise surprise no goods. I have today sent the last request for money back which is a banking requirement.
So - don’t use these people. Don’t buy anything. You will only be upset with being ripped off. If I were closer I’d go visit but…
I can’t give a zero rating but these scam artists have to get a one.
Remember it’s a scam

This is a china based company pretending to be in the uk took 23days to deliver instead of the promised 7 to 10 day and then say if I want to return I have to send back to china but won’t give me an address to return to , my advice is to not buy anything from them

Don’t use -doesn’t deliver this is a scam company

If I could give minus stars I would, this company are fraudulent scammers in China !!! They are not in Leicester uk as stated on website, they have robbed me of £65 which I have been trying to get back for 10 days , they keep saying they have refunded me when they have not , now reported to my bank and trading standards ombudsman, their phone lines are fake non existent… AVOID LIKE THE PLAGUE

Do NOT under any circumstances order from this company. I wish I had done my research on this company first (Do not believe that this is a UK business). Every single thing that everyone else has stated is true…… No order received, tracking info false, cannot get through on the phone. They DO respond to emails but they have their delaying responses to a fine art. I have been waiting for my refund for weeks now and truly believe my money is lost…… right into their deep pockets with everyone else’s money . Just how many people have to complain about the same issues before this company is SHUT DOWN!

This company is a scam avoid at all costs!!
I wish I'd read these reviews before purchasing ASICS sneakers. They sent me a fake tracking link for China Post and then responded to my weeks of chasing over email to say the order was still being processed.
All emails are generic copy and paste 'escalations', the whole operation is fraudulent.

Bought Asics Superblast 2 from this company. Never received the shoes. Emailed them, they said I need to pay for it again as the initial transaction didn't get through, although money left the bank.
Scam

Wish I’d read these reviews before ordering from a website I’d not heard of and enticed by what I considered bargain prices.

Ordered a pair of running shoes on 8th September. No update at all, tracking is non existent and it’s been over three weeks. To their (limited) credit, Zeravi do answer emails hence one star but am getting no significant or meaningful answers. Have escalated but will l not use them ever again

A Total Scam. ⭐ 0 STARS if I could — AVOID ZERAVI

Ordered a pair of ASICS from Zeravi on 8 September and I’m still waiting.

I’ve contacted them repeatedly and all I get are the same generic apologies saying my order has been “escalated” and they’re “looking into it”.

I’ve also tried calling them — nobody answers.

I don’t want another copy-and-paste apology. I want a simple answer: Where is my order, and when am I getting it?

Terrible communication, terrible customer service and an absolutely frustrating experience. I would not recommend Zeravi to anyone.

Ordered trainers from zeravi. They took over 4 weeks to be delivered from china, and were the incorrect size and model, and were defective. The trainers appear to be fakes. Company advised returning items are to china and customers expense. Would avoid ordering from this company.

Fake website. Similar websites under this format frequently trap UK buyers by pretending to be local companies, then disappearing once they take the card payment.

I placed an order with this company over two months ago, and it never arrived. I contacted them several times requesting a refund, only to be repeatedly told to “be patient.” After eight weeks of excuses, I had no choice but to raise a dispute with my bank.
This company has shown zero accountability, zero customer service, and zero intention of resolving the issue.
DO NOT USE THIS COMPANY — they are a complete con.
Save yourself the stress and shop elsewhere.

They ignored my request to cancel which was made 5 minutes after ordering and after reading the reviews on here. They have no phone number and ignore emails, it is a scam site - please report to google so it gets taken down- if you google report awebsite and Zeravi it will show you how to report it

Do not buy from this website. Looks legit but order goes lost, tracking doesn’t work and phone number and email are false.