I have used Zebit for almost 5 years now. I have never had any issues. When the platform was working it was 100% legit, trustworthy and reliable. I have been trying to login for the last month now to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Zebit went to a two factor authorization process. I never receive the second email. I tried multiple times to resolve. Got as far as their bot resetting my password which wasn't the problem and some... Se mer
Truly a great place to shop, when your credit ain’t so hot. I usually see some really poorly informed people who make w about this company, yes y will pay a little more but if tour credit us bad , wha... Se mer
I love Zebit! I have purchased a Marc Jacobs bag and was so grateful of the low down payment and then monthly payments. I am planning on some Ashley seating and there is not a huge difference in pric... Se mer
Företagsinformation
Skrivet av företaget
Zebit is an online shopping destination that provides members with up to $1,500 of credit to shop thousands of name brand products. Enjoy the ability to buy now and pay over time with no hidden fees. Join Zebit today!
Kontaktuppgifter
9920 Pacific Heights Blvd, Suite 150, 92121, San Diego, CA, USA
- 855-449-3248
- help@zebit.com
- zebit.com
The easy financing with great choices…
The easy financing with great choices with all your favorite items
15 december 2022
Omdöme utan inbjudan
Everything I have ordered have been…
Everything I have ordered have been exactly what it shows in pictures and of great value
28 februari 2023
Omdöme utan inbjudan
Great experience
This is a great site with a lot of really good products. Items ordered show up to your home quickly. The prices are a lil bit higher than what you can find in the store but not by very much. I like the fact that I can order with a little bit of money down and small payments every two weeks after for 6 months. I used this site to order Christmas gifts for my children. Being able to put a small portion down upfront. Helped me a lot with my Christmas budget. I would recommend Zebit to friends and family for sure.
16 december 2022
Omdöme utan inbjudan
I made an order never received it and…
I made an order never received it and now paying for something I don’t have! Nothing is being done and this is just not OK!
1 februari 2023
Omdöme utan inbjudan
Svar från Zebit
We previously requested additional information from you in order to further assist, but unfortunately, we did not receive a response. If you still require assistance, please email us at help@zebit.com and we would be happy to help. Thank you.
Ordered an $350 ecertificate gift card…
Ordered an $350 ecertificate gift card finally received it and the gift card is invalid it was a gift for someone else. Embarrassing. Now no one from Zebit will respond to my emails! Cant use the card but they still took my money!!
16 februari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. An agent has responded to your emails informing you that our Fulfillment team was looking into the issue, and our read receipts indicate that the message was received by you. Once the review is complete, we will provide an update via email. Thank you for your patience while we look into this further and work to provide a resolution. Should you have any additional questions in the meantime, please respond to our email threads. Thank you.
If I could give 0 stars I would
If I could give 0 stars I would. Ordered the oculus they charged my card gave me the order number once I look at my order history in the morning it tells me I haven’t placed an order. Still haven’t Received my refund.
15 februari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. An agent has responded to your email requesting additional verification information to move forward with the order placed on 2/15, but unfortunately, we have not received a response. Please respond with the requested information at your earliest convenience. Should you have any additional questions, please respond to the email thread and we would be happy to assist. Thank you.
Ease of use and great service
26 januari 2023
Omdöme utan inbjudan
E-CERTIFICATES ARE THE BEST!
I have 7 grandkids so around the Holidays first thing I do is go to Zebit and get e-certificates they are wonderful,not only around the Holidays either if I'm a little low on cash I will grab the e-certificates for restaurants or if I'm bored and wanna shop I swear it's the best !
And they are sent to my email in just a couple of hours I love ZEBIT!
22 december 2022
Omdöme utan inbjudan
I had ordered something that I never…
I had ordered something that I never received. Customer Service was very helpful and kept in contact with me until my replacement was shipped. Special Shout out to Angelica!! Thank You so much for all your help.
21 december 2022
Omdöme utan inbjudan
Missing Order
I spent close to $500 last night ordering $1350 in gift certificates too booknhotels for my upcoming trip. i got a email that it was processing and got an order number. I could see a reflection of everything in my account. This morning I woke up to no new email with the certificates and when I logged into my account the order I placed last night completely disappeared as if I never order. My credit limit also changed reflecting as if my order from last year took away from that limit? Im so confused. I emailed and it says response time is 2-3 days and I have not recieved.a response from instagram or facebook. I really need answers and to be able to book my upcoming trip. I want to know what is going on and if for some reason I was denied I want an immediate refund of my $500 so that I can book my hotels another way. Super not happy!
8 februari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. We have responded to your Facebook and Instagram DMs advising you that an agent has been in touch with you via email with information regarding the processing timeframe of eCertificates. We informed you that additional review time was needed, and our team requested necessary documents needed to move forward with your order. Once we received your documents, your order was released. The order has been completed and was sent to your email inbox. Should you have any additional questions, please respond to the email thread. Thank you.
Where’s my gift card
Where’s my gift card? My account doesn’t even show an order, but the $29 is taken from my bank account for the purchase.
7 februari 2023
Omdöme utan inbjudan
Svar från Zebit
We previously requested additional information from you in order to further assist, but unfortunately, we did not receive a response. If you still require assistance, please email us at help@zebit.com and we would be happy to help. Thank you.
I've been with zebit for 5 years
I've been with zebit for 5 years, always paid my items off...then one day boom, they took my credit limit with them that I worked 5 years to obtain...I reached out to customer service and they would not even respond back to me. They give you a credit limit then take it if you try to use it...and yes everything is over priced, I'm just over the whole company...
1 februari 2023
Omdöme utan inbjudan
Svar från Zebit
We previously requested additional information from you in order to further assist, but unfortunately, we did not receive a response. If you still require assistance, please email us at help@zebit.com and we would be happy to help. Thank you.
A fully loaded voucher thats…
A fully loaded voucher thats unavailable ? Hotels.com tells me otherwise, I have reached out to Hotels.com 02/01 no mention of A voucher.... ( I would like to know which number you are calling and name and position because I have made 2 phone calls already and they convey no knowledge of anything. And If I didnt feel ripped off I wouldnt have continually posted and If I felt this company had Good Customer Service I would know it by now . So, this is dragging on and Im the only person at loss ( (Lesson)
Like my 1st post .You sold me an ecertificate for hotels.com . That I never used
Buyer beware: this company offers no refund if they sell you a ecertificate to whatever company then once you encounter difficulties its all on you. this company took $61.00 deposit taken real fast from my acct but then Issue arises with it its deal with the other company only . the ecertificate has not benefitted me one cent Nor no sign of this Supossedly Voucher as I made phone call today nor in my Hotels.com acct visible of a $150.00 Voucher
I would not recommend a company that doesnt offer refund, and takes deposits , its not worth it when issues arise.I still have no access nor used the supposedly voucher from hotels .com nor fully loaded ecertificate
This has not been a good experience infact its been the WORST ! and I would recommend anyone to think again about using any service that does not offer refunds. My ecertificate was a broken " service" I paid for the $150.00 ecerticiate for hotels.com thru Zebit it never worked No sign of a Voucher Feb 1 2023.Like my original post stated I might as well bought a broken physical product from a company and ..." No Refund "
I have received so many emails from this cmpany same repetitious emails...yes it arrived fulled loaded and never used it be it cancels on hotels.com system or glitch I paid for a svc Never received ...No Vouchee nor sign of it on my end.
No point in Zebit ever emailing me because not the business I'd ever want to do business with again nor recommend.
At this point , I see this company will not resolve anything
Nothing new: still no refund , take it up with Hotel. Com ( the other company .. No ecertificate No voucher ...no service that I have already shelled out money for ..no resolution
Seller no refunds
21 januari 2023
Omdöme utan inbjudan
Where’s my gift card
Where’s my gift card? My account doesn’t even show an order, but the $29 is taken from my bank account for the purchase.
30 januari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. Extra time was taken to review and verify the information used on the order and we apologize for the delay in receiving your eCertificate. Your order is complete and was sent to the email address on file. An agent has responded to your email and if you have any additional questions, please respond to that email thread and we will be happy to assist. Thank you.
Ordered a 500.00 ecerticate and have…
Ordered a 500.00 ecerticate and have yet to receive it even though they have taken my money. They have closed their call center and email responses say 2-3 business days for a response.
26 januari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. An agent responded to you shortly after receiving your email informing you of our eCertificate delivery timeframe. Our Marketplace indicates that our eCertificates typically arrive to your email inbox within 4-8 hours from the time the order is approved. In some cases, eCertificates may take up to 24 hours to arrive after your order is approved. We have confirmed that your order is complete and was sent to the email on file. Should you have any additional questions, please respond to our email thread. Thank you.
When I place my order Samsung Galaxy…01/15/23
When I place my order Samsung Galaxy book the color shown was red. After placing order the color said silver. I attempted to notify you of the error. I do not want this silver computer. I need to exchange if no I will contact my bank. I have reached out several times.
17 januari 2023
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us and bringing this to our attention. The incorrect photo shown on the listing has been removed and now reflects the correct information for the item in silver. A claim has been submitted and we will continue to monitor its progress. We will be in touch with you via email as soon as we have an update. If you have any questions in the meantime, please respond to the email thread from our agent and we will be happy to assist. Thank you.
this is a great way to get the things…
this is a great way to get the things you need with payment
14 december 2022
Omdöme utan inbjudan
Always have what you need and new items…
Always have what you need and new items as well
28 december 2022
Omdöme utan inbjudan
I have been trying to contact in…
I have been trying to contact in regards to a gift certificate I bought yet no response .
30 december 2022
Omdöme utan inbjudan
Svar från Zebit
Thank you for contacting us regarding your order. An agent has responded to your email request and your eCertificate has been resent. If there is anything else we can assist with, please respond to that email and we would be happy to help.
Detta är Trustpilot
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