Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

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Zappie Host offers low cost, business grade SSD VPS, Dedicated servers and Colocation Services in Auckland, New Zealand and Johannesburg, South Africa. We run our own redundant infrastructure and network on enterprise grade hardware. We peer with the best and fastest upstreams to give our clients the speed and reliability they want and need


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

10 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Randomly one day I did a speed test…

In their reply they have told me to remove my post. I'm sorry. As my screenshot shows without my knowledge zappy host are nefariously interacting with my phone

Randomly one day I did a speed test through chorus to find that my uploading was going through zappy host I've never heard of zappy hose don't know what it is don't know what it does don't know how it got on my phone 2 degrees should be holding my in and out data so it looks to me like they are fortunately harvesting my data.

28 mars 2024
Omdöme utan inbjudan
Logotyp för Zappie Host

Svar från Zappie Host

Hi there.
I am sorry but I think you might be confused. We dont have the ability to 'harvest your information' What you did is a speedtest and your phone/laptop/computer automatically chose to use our (Zappie Host) speedtest server to test against. There are many different speedtest server and you can even choose to test agianst a different one manually (Can be 2Degrees, Spark. Orcon, Chorus, and many many many others)

As you mentioned you never even heard of Zappie Host and you've never been a client of ours so. Can you please get this misleading and mistaken review delete please

Betygsatt 1 av 5 stjärnor

I'm sad to say my website just went…

I'm sad to say my website just went down. No explanation. No customer service. No response to 3 tickets. Phone number isn't being answered. They've got my data and they aren't talking to me. It might be enough to bankrupt me. It's certainly enough for me to lose a great many customers. No response. So irresponsible

13 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding

I just loved how much effort they put into getting everything to work perfectly for their customers and making them happy with their service. Would definitely recommend. On that basis, this will be a long-lasting partnership.
Some examples of the support answer times (my message and their answer):
July 19th, 2023 (06:22) - July 19th, 2023 (06:30)
July 19th, 2023 (07:01) - July 19th, 2023 (07:03)
July 19th, 2023 (07:25) - July 19th, 2023 (07:33)
July 19th, 2023 (23:45) - July 19th, 2023 (23:49)
July 22nd, 2023 (08:16) - July 22nd, 2023 (08:18)
July 22nd, 2023 (08:21) - July 22nd, 2023 (08:23)
This is just outstanding.

19 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudulent data counting, zero response

Had a VPS with Zappie some years ago, for 18 months. Worked fine but I noticed they were massively over-reporting my data usage. I starting using two separate methods to collect my _actual_ data throughput and after a month put my own figures to them in a support ticket. This was completely ignored and I wasn't going to risk being overcharged by their fraudulent data accounting so I eventually put a halt on payments to try to elicit some response. All I got back was they served me an account suspension notification - all the while having never even acknowledged the support ticket and various emails I'd sent them. Honestly it seemed like a one-man band and he'd either died or gone on holiday. Needless to say I switched provider after this abominable experience.

5 oktober 2021
Omdöme utan inbjudan
Logotyp för Zappie Host

Svar från Zappie Host

Hi there Tom, Can you please let me know your Ticket ID, we dont see any tickets open (at all) and have been for a while now responding to all tickets within 1-4 hours.

Our system automatically suspends any services that have been overdue for 5+ days (and if its overdue for 10 days it gets automatically terminated) I would love resolved before your services gets terminated automatically

Our bandwidth tracking system does not overcharge ever. even if you got well over 100% it just keeps counting so there is nothing to worry about at all there. Please do get in touch by ticket again since we see no ticket open or let me know here your ticket ID

Betygsatt 1 av 5 stjärnor

Support is non existent

Support is non existent. Servers routinely shut down on their own. Performance of the VPS service is horrible. You get what you pay for, cheap price cheap product. Spend the extra $5/m it will save you time on the long run.

4 juli 2020
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I have been with Zappie for over 6…

I have been with Zappie for over 6 months, the VPS is good when it works. The problem is there is zero customer service, support tickets go unanswered for multiple weeks. As the saying goes you get what you pay for...

20 december 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer