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ZanZo Casino was an EXIT SCAM. Was never able to complete the KYC. Customer service was nonexistent

Bought the 39.99 for 200 SC package, won enough to redeem, tried to verify my account but got an error every time, contacted support and got no response. Owners of the website have now shut down the website. Scammers.

Got an email about this site on June 4th so I signed up and did the welcome bonus, like every other site that I become aware of. Anyways after I spun through the welcome package, I won a total of $214 that was then redeemable. Just need to verify like always to initiate the redemption of the payment. The problem with Zanzo was that it would never allow you to verify your account. It would error out every single time. So I emailed support about it (which spoiler alert.. Zanzo casino had no customer support. They only lied and said they did) and figured they would reach back out. Then the next day I tried about 10 more times to verify and redeem and same issue. So I waited one more day and then suddenly.. the website is offline and I have been completely scammed out of my winnings of $214. I'm not the only one judging by the responses from others on this page. This is by far the worst "social casino" site of all time. Lets just ignore all customers requests to verify their accounts and walk away with all their money. Complete and total scam

Horrible customer service been trying to get help for the past days and they are no help they never paid me my last reedem of 105 been waiting days now no response no reply and now their site says js down or removed like total scammed over 105

Can't verify account to redeem. Every time I tried to verify a internal error message popped up. Tried contact customer support but no answer. I should've known the 200 SC for $39.99 deal was too good to be true. They only accept crypto so customers can't do charge backs Im guessing. Great place to get scammed!

Zanzo is a big scam I payed for all of that and won and now it's saying their website is closed wow I need my money back scams!!!!!!!🤬🤬🤬🤬🤬🤬🤬🤬🤬

UPDATE: THEY SEEN MY TRULY SCAM ABOUT NOW ALL OF A SUDDEN THEY CLOSED MY ACCOUNT FOR NO REASON AT ALL THESE PEOPLE A BIG SCAMS WHO TAKE YOUR MONEY AND SOON AS YOU WIN AND REDEEM THEY CLOSE YOU DOWN WHAT DEVILS OF EVIL PEOPLE WHO STEAL PEOPLE MONEY I HOPE YALL GET YALL DEATH SOON ZANZO CASINOS!!!!!!!!!!!

The support does not help o bought a package and never received anything I’m messaging everywhere and nothing don’t scam and reply Zanzo lawsuit will be incoming for this site in Delaware if the appropriate action is not taken with helping with the accounts too many people stating scams they will have to repay everyone back

Zanzo Casino is exit scamming theyre playerbase.
Zanzo isnt paying out withdraws they keep spamming emails with sales they will never pay out theyre 39.99 for 200 pack is pointlesss cause you can only withdraw 50 of the 200 cause theyre shady scammers that play by convoluted TOS to roll theyre players up and not pay them. Report Scamzo Scamsino to deleware gaming regulators say they are running an illegal crypto casino. Report every crypto addy they tell you to deposit into run these low lifes into the ground make it hard for them to scam the next.
They will never cash you out its been 2 weeks for me and my account has been KYC'd since march no support response no nothing.

Edit they deleted their socials likely exit scamming

Wish I would have read before purchasing I only spent 30 bucks but I can’t verify my account no one replies ! Been trying to verify my account keeps saying internal server error.

Absolutely the worst, ive been trying to cash out for days. I have attempted to verify my account 1000 plus times to no avail. I've only gotten repeated error messages when I click verify button. Support? Unresponsive. Live chat? It's just for show. Everytime you attempt a live chat it is kicked to creating a ticket after 2 min. And the support chat says 1 min until connected with an agent but nope.

So I can't verify my account because I keep getting an error message. So I can't withdrawal my winnings.There's no response from customer service either. WTF who runs a site like this?!

Awesome experience!! I cashed out 3K and at first I was a little worried because it took a few days while they did their internal review, but they did release the hold and paid me out with no issues. Honestly, I thought it might be a scam like a lot of people do, but I was completely wrong. They paid big time! Just wish I hadn’t played back the extra 4K I had left after hitting the machine.

Loved the game variety and how quick the payout came through. It’s a new casino but it actually feels trustworthy, so I’ll definitely be playing here more often.

Zanzo refuses to pay me. The website has a KYC account verification where they 100% purposely refuse to verify my account. Over a week now I have been asking them to fix this issue. They do nothing. The entire casino is a joke. I am reporting this casino for running a sweepstakes website in the USA and refusing to payout. Zanzo casino bans your account ONLY because you reached cashout.

Zanzo.casion bans your account the moment you reach cashout. This is a fraud casino.

EDIT: 100% Zanzo is a fraud casino and bans your account after you reach cashout. They lie and write their own 5 star reviews. This is no doubt a scam website.

Great Casino. Redemption request was approved in one day! ❤️

Nice experience

I have emailed them, as they said to do in my other reviewer. Still no response, still have not been paid. They deactivated my account over $50. If they can't pay $50 redemption, I'm going to assume they aren't going to pay any redemption. This site is HORRIBLE. And i will not change my review until I get a response.

won around 900 bucks on here, was paid 300 of it and then my account was closed/banned without any reason. They claimed it was promotional abuse, or systemic play, which was not the case whatsoever! I played very risky, on both table games and slots, using reasonably sized bets, going all-in sometimes. I was just very lucky, and they seemingly didn't want to pay me out! Avoid this one at all costs, they are dirty scammers.

I would give zero stars if I could! RUN far away from this scam casino! I won and could only cash out $50 so I did. Only to find out they suspended my account, and can’t log in. Still haven’t been paid for my withdrawal which they claim only takes 3 business days. It’s been 12, lol. Customer support is a joke, and this is a complete scam website! Play casino that have reputation and can back up their reputation! I will be filing a lawsuit with my lawyers about this company and how they’re frauds and committing daily theft cases!