en 3 años siempre ha funcionado perfectamente. de repente se cayeron las cuenta de spotify, me proporciono otras 2 nuevas, que al poco tiempo dejaron de funcionar. puesto en contacto con el me ha devu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spotify worked until it didn't! The first time they fixed it and it lasted a few weeks. This time it's taking a while to fix. I guess they're doing their best and have offered refunds. I feel they s... Se mer
Canva Pro y Capcut Pro a muy buen precio, me encanta este sitio web, pero este mes he estado 1 semana sin poder trabajar con Canva porque no contestaban a la renovación mensual. Mails, whatsapps y... Se mer
No reply to what's app had to reorder despite our original order still being with the first year of purchase with 6 months left. no reply to any comms just AI....
Företagsinformation
Skrivet av företaget
Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.
Kontaktuppgifter
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Egypten
- +201019690394
- info@z4keys.com
- z4keys.com
3,5
Medel
563 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 51 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pas satisfait de expérience
Mon abonnement s’était terminé de Spotify. J’avais payé sur la plate-forme une prolongation de 12 mois, j’ai dû attendre 15 jours pour que mon abonnement soit prolongé par le support. Et malheureusement ça a été prolongé dans un autre pays que mon pays initial, niveau communication avec la plate-forme et très limité ou énormément de temps pour répondre via WhatsApp, il ne répondait plus à mes messages, je ne pense pas que c’est une bonne expérience très peu de communication.
aussi des frais de carte bleu au moment de la confirmation
Beaucoup d’attente pour au final parce que je veux réellement, je dois m’adapter.
2 maj 2026
Same as other comments,mine was good…
Same as other comments,mine was good for a couple of months then went down,they did fix it but only lasted a couple of weeks then nothing.AVOID!
24 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify hors service
Je vous adresse par la présente une réclamation concernant l’absence de réponse de votre service client.
En effet, cela fait désormais plus d’un mois que je rencontre un problème avec vos services. Malgré plusieurs tentatives de contact via WhatsApp, par e-mail, ainsi que par le formulaire dédié, je n’ai reçu aucun retour à ce jour, y compris suite à une demande effectuée il y a plus d’une semaine.
Cette situation est particulièrement insatisfaisante, d’autant plus que je suis client et ai souscrit à plusieurs de vos services. L’absence totale de suivi ne correspond pas aux standards de qualité attendus.
Je vous demande donc de bien vouloir traiter ma demande dans les plus brefs délais et de m’apporter une réponse claire et précise.
1 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Zero contact, No refund
Spotify account problems. Don’t reply to messages. Waiting 3 weeks for a refund, no response to messages.
Update: Their response to this to request a refund via WhatsApp channel. I have, and nothing at all.
2 maj 2026
Omdöme utan inbjudan
Svar från Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify was down for a while
Spotify was down for a while, then got fixed lasted a week now been down over a week and not heard anything since
Would not recommend , it’s clearly not 100% legitimacy as they state and poor customer service
1 maj 2026
Omdöme utan inbjudan
Svar från Z4Keys
if you checked our automated message on whatsapp, You will figure we handling the fix again for all accounts as they dropped so we hold support till we fix all again, although progress we do on whatsapp channel !!
Spotify Premium Scam - Ignores you steals money
UPDATED!
I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no response, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access, sent replacement didn't work, want my account upgraded not new, this is the promise, now won't refund, total scam! (UPDATE) I got an email from them 28th May saying they had refunded my order it has now been 6 working days and this refund still does not show!! Yes they have just sent an email to say refunded and try stop me from contacting them, yes and I have replied to the email and send multiple WhatsApp messages, they completely ignore you just steal your money from you, the email states I will be contacted when processed, good luck to people who have used these people as you will lose money like I have, just a scam! DO NOT USE THEM FOR ANYTHING
21 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Just send you replacement now, We are busy fixing many accounts so we couldn't help you instant, Check your mail now
SPOTIFY DUO ACCOUNT TOTAL SCAM
SCAM!! SCAM!! SCAM!! SCAM!!
SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM
MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND
My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..
Update April 24th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update April 27th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 4th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 15th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
SCAM!! SCAM!! SCAM!! SCAM!!
16 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
AVOID these SCAMMERS
AVOID AVOID AVOID Spotify premium not working. Numerous messages on WhatsApp. Forms filled out and absolutely NOTHING has been done since 1st April! ABSOLUTE SCAMMERS!! AVOID AVOID AVOID
1 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Scam
Spotify premium not working
Coursera not working.
I feel scammed
24 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Just Send you Refund via PayPal to your email, 61 GBP
Coursera was our mistake, we didn't active premium yet
Spotify a lot got problem and we fixed once but happen again so we although refunded it for you
check your PayPal please, I added a note says Z4Keys Refund
Spotify premium no longer working
Spotify premium no longer working.
Now i want my money back
I do not recommend the service
21 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
I just asked for your paypal info on WhatsApp so I can refund you 7.5 CAD for lost 2 months after 10 months of working subscription
Respond so i can refund
For the first years all service is up
For the first years all service is up
For the second years i enjoy my years
Thank you
20 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Edit: We will refund you for SiriusXM as an instant solution for your problem
why after getting a great service for a year assuming we don't legit by only not responding for couple of days
we had a much pressure these days that cause us delay in replies or things, now we have support ticket for orders in site to faster the solutions, your problem will be handled but just wait as we handle few problems at same time
SPOTIFY Same problem with the Spotify account
Same problem with the Spotify account! Is not working! Contacted first time on 1 April .. on WhatsApp 2 and 2 times the form ( spotfix) no answer the guy is becoming a scammer be careful with this shop.. I have payd one year for Spotify duo and is working only 6 months and no refund no answer nothing..Then Z4keys is not a serious shop ! Never i will buy again from this
1 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
could you leave any info of your order so I can find you in mails/whatsapp to help you ?
we emailed customers and told them many times we have pressure, although we had a new form as we said on whatsapp channel but mostly u keep using old form
all who submitted new channel in last week were fixed, u were keep filling old form that didn't ask for all info so was hard to fix them and check
Disappointed in the IPTV had it for one…
Disappointed in the IPTV had it for one day and it just stops working. It's not a stable service. However it's cheep.
20 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Its working for long time but dropped after you purchase, no worries it gonna be fixed very soon
I already informed that we got problem in it in whatsapp channel and will be fixed soon
Sorry for coincidence
What has happened to the service???
Like many I have used this company for a long time, but alas the service has gone!
Ordered a renewal subscription 6 days ago and despite numerous messages to WhatsApp no response apart from AI saying support team will contact. Still no update or response from the support team so very disappointed and unable to enter my order number in drop down box to raise a ticket on the website
Unless things change I cannot recommend this company any longer. This is for Youtube not spotify.
Back to 5 stars - finally sorted out my subscription but think the AI WhatsApp is helping
14 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
just fill spotify new form to get it fixed, we handling fixes every day ( 20 mostly per day ) the customers who didn't got fix
on whatsapp channel i keep mention that ai may tell you he will help but if i didn't check chat, can't help so always wait for me and if spotify problem use the form, link shared on whatsapp channel many times
Back to reliable and excellent customer service
I have been using this services for over a year with different products and always had excellent customer service
13 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
contacted via WhatsApp explaining the problem + processing your order
sorry for that, the problem was out of our hand
What happened to the service? (With update)
This used to be a great site, but no longer sadly.
I purchased 3 months of express VPN on 02/04, it stopped working on 14/04.
Emailed on Tuesday 14/04 and got a response but it still didn’t work, I’ve emailed back since numerous times with no response.
I also don’t think there is any point in them having a WhatsApp contact either as it is just an AI automated response so doesn’t resolve the issue.
It’s now Friday 17/04 and I still have no response or vpn service.
UPDATE: Problem is now fixed, so thankyou for sorting that out.
I would be happy to give a 5 star review if response times are resolved.
14 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Hey
Sorry for support delay
Will be in contact now
No Response, No Refund
I do not recommend this service.
The subscription only worked for two months, and then stopped due to a region issue. I noticed in other reviews that refunds seem to be offered, but in my case, I have received no response after sending two messages over the past two weeks.
Very disappointing customer service — not worth it.
16 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
Hey
Sorry for delay
Did u submit the last form in whatsapp channel asking for refund ?
All who asked in form in last 5 days already refunded ( today not done yet )
Send me message again on whatsapp just this moment so i can respond and handle it now
Ordered software
Ordered software, within 7 mths of a year subscription stopped working , they agreed a refund of the final 5 mths , but havent had it, and theyve ghosted me ever since
8 april 2026
Omdöme utan inbjudan
Scam scam don’t order from them …
Don’t order from them they was a good service. But I ordered and payed for a service to be up dated but they have not done it 5 days ago now just a scam I send messages and emails DONT BUY FROM THE ITS A SCAM
6 april 2026
Omdöme utan inbjudan
Svar från Z4Keys
As we keep giving updates on WhatsApp, We had a huge Spotify problem and we were taking care of it in last 12 days as there is more than 1500 account dropped so we had no time to respond to messages and there was some delays in orders
Detta är Trustpilot
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