This is a great site for creating your special print. We sent in 3 separate pictures (2 human, 1 dog) and they created a lovely print. We have received many comments about it! I will be printing off a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Edit: They finally responded to my sent emails. Received the download. I paid for an instant photo download and never received the file. I have sent two emails and reached out directly through thei... Se mer
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Fantastic photos, very precious to me, as my Black Labrador passed away last year after 15 years, and we as a couple realised we didn't have a photo with us all together, it's absolutely priceless to... Se mer
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I was very happy with the natural looks of my subjects l still have a few to work on that are a bit more difficult getting the way I want !!
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe the bond between you and your pet is something truly special, something that deserves to be seen, felt, and remembered. Even if you have never taken a photo together, we bring you and your pet into one shared moment. With just a selfie and a photo of your pet, we create a portrait that feels natural, real, and meaningful. Not just how you look, but how you feel about each other. Sometimes, the most meaningful connections are never captured in a single frame. The quiet moments, the everyday routines, and the unconditional love are what make your bond real. And those are the things worth keeping. To turn your bond into something you can finally see, hold onto, and revisit anytime. Because it is never just a picture. It is your Pawbond.
Kontaktuppgifter
4,0
Bra
45 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have been charged twice and have not…
I have been charged twice and have not received my picture
19 augusti 2026
Svar från Pawbond
Hi Linda,
Thank you for your response! We have sent your artwork to the email address you used when placing the order. Please kindly check your inbox, and it may also appear in your Spam or Promotions folder.
For your convenience, we have also included the product link here. You can view and download your artwork directly from the link in your email.
If you experience any issues accessing the link, please feel free to reply to this email, we are always happy to assist you.
Best regards,
The Paw Bond Team.
Brilliant!
This is a great site for creating your special print. We sent in 3 separate pictures (2 human, 1 dog) and they created a lovely print. We have received many comments about it! I will be printing off and framing or setting on canvas.
24 augusti 2026
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you loved the portrait created from your three separate photos and that it has already received so many lovely comments! We’re especially happy to know that you’re planning to have it printed and framed or placed on canvas. We hope it becomes a beautiful keepsake that you’ll enjoy for many years to come.
Amazing 🥰 I had one done gor me and…
Amazing 🥰 I had one done gor me and just done one for my sister xx
21 augusti 2026
Svar från Pawbond
Thank you so much for your lovely feedback! We’re absolutely delighted to hear that you loved the portrait you created for yourself and decided to make another special one for your sister! Your continued trust and support mean the world to us.
Haven’t been able to review pictures.
15 augusti 2026
Svar från Pawbond
Dear Andi,
Thank you for your response!
We have already sent your artwork to your email address. The email may have been filtered into your spam or junk folder, so we kindly ask you to check there as well.
We have also resent the email for your convenience. In addition, we’ve attached your artwork directly to your email, and you can also view and download it using the link provided.
If you need any further assistance, please don’t hesitate to let us know.
Best regards,
The Paw Bond Team.
Fantastic photos
Fantastic photos, very precious to me, as my Black Labrador passed away last year after 15 years, and we as a couple realised we didn't have a photo with us all together, it's absolutely priceless to us, can't thankyou enough.
22 augusti 2026
Svar från Pawbond
Thank you so much for sharing such a heartfelt message with us. We’re truly sorry for the loss of your beloved Black Labrador after 15 wonderful years together. We’re deeply honored to know that this portrait gave you and your partner a beautiful memory of all of you together, especially one you didn’t have before. Knowing that it feels priceless to you means more to us than words can express.
Paid for instant download, received nothing…
Edit: They finally responded to my sent emails. Received the download.
I paid for an instant photo download and never received the file. I have sent two emails and reached out directly through their website form, but I have received zero response. Extremely disappointing customer service. Save your money
20 augusti 2026
Svar från Pawbond
Hi Dianne,
Thank you for getting back to us!
We have already sent your product to your email address. It is possible that the email containing your product may have been filtered into your spam or junk folder, so we kindly ask you to check there as well.
We have also resent your product once again and provided evidence in this email confirming that it was delivered within the promised timeframe. Additionally, we have attached your product directly to this email for your convenience. You can view and download it directly from the link provided.
Once you have read our response, we kindly ask that you correct or remove the review stating that you did not receive your product, as this information is not accurate.
Thank you for your understanding and cooperation.
Sincerely,
The Pawbond Team.
Professional excellent customer service service…
Professional excellent customer service excellent quality
20 augusti 2026
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with our professional service, customer care, and the quality of your portrait. Your kind words mean so much to our entire team.
It is so easy to do ,you've made it…
It is so easy to do ,you've made it uncomplicated ,which is very helpful
13 augusti 2026
Svar från Pawbond
Thank you so much for your kind feedback! We’re delighted to hear that you found the process so easy and uncomplicated. Making the experience simple and enjoyable for our customers is very important to us, so your words truly mean a lot.
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your photo! Your happiness means the world to us.
The portraits are very good clean…
The portraits are very good clean finish. I would recommend you to others thank you, Jeanne
18 augusti 2026
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the clean finish and quality of your portraits. Your recommendation means so much to us.
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you think your portrait is perfect and that you both love it! Your happiness means the world to our team.
Svar från Pawbond
Thank you so much for your lovely feedback! We’re delighted to hear that you love the photo and think it turned out so nicely! Your happiness means the world to us.
Looks real and looks good!
15 augusti 2026
Svar från Pawbond
Thank you so much for your lovely feedback! We’re delighted to hear that your portrait looks realistic and turned out so well! Your happiness means the world to us.
Svar från Pawbond
Dear Ramie,
We would like to confirm that your order was completed within the promised timeframe, and the download link for your artwork was previously sent to your email address. However, it is possible that the email may have been filtered into your spam or promotional folder.
For this reason, we have resent the artwork to your email address. We have also provided a direct attachment so you can easily view and download your artwork.
If you have received the file and everything is now in order, we would sincerely appreciate it if you could consider removing or updating your negative review.
Of course, if you need any assistance accessing your artwork, please don't hesitate to contact us. We are always happy to help.
We would also kindly ask you to note that you had not contacted us before leaving the negative review. We would have been more than happy to assist you and resolve the issue had we been given the opportunity.
Best regards,
The Pawbond Team.
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you found your portrait amazing and beautiful! Your kind words mean the world to our team.
You transformed two photos into one…
You transformed two photos into one beautiful one.
14 augusti 2026
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re delighted to hear that you loved how we transformed your two photos into one beautiful portrait. It means so much to us to know that the final result brought your memories together in such a special way.
Svar från Pawbond
Dear Debbie,
We’re reaching out regarding your recent 1-star review on Trustpilot, in which you mentioned that you were unsure how to download your image.
Here’s how you can download it: When you click “CLICK HERE TO DOWNLOAD YOUR PORTRAIT” you will be prompted to choose a browser to open the link to your image. Once the link is opened in your browser, the image will be automatically downloaded and saved in your browser’s Downloads section. You can then access the downloaded file and save it to your phone’s photo library.
For your convenience, we have also attached your image directly to this message. You can easily view and download it from the attachment and share it with the people you love.
We kindly ask you to consider editing or removing your review after receiving this assistance. If you experienced any difficulty, you were always welcome to contact us directly so that we could assist you. We sincerely wish you had reached out to us first rather than immediately leaving a negative review, as we would have been more than happy to help resolve the issue.
Thank you for your understanding.
Kind regards,
The Pawbond Team.
Easy & was good...
7 augusti 2026
Svar från Pawbond
Thank you so much for your kind feedback! We’re delighted to hear that you found the process easy and were happy with the final result! Your satisfaction means so much to us.
Beautiful
It was very easy to create the photo and they come out Absolutely beautiful!
13 augusti 2026
Svar från Pawbond
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the process so easy and that your photos turned out absolutely beautiful! Your kind words mean so much to our team.
Svar från Pawbond
Dear Kristin,
We would like to clarify that your three orders #1553, #1554, and #1555, are all still active and being processed normally by our team. In fact, we sent you the demo versions for all three orders within the first 10 minutes after your purchases were completed. The refined versions will be completed and sent to you within the next 48 hours.
We are therefore unsure why you stated that we canceled your orders. Is it possible that there may have been a misunderstanding or that you have mistaken us for another service?
We kindly ask you to review and remove or amend your review, as the information stated in it does not reflect the current status of your orders. If you have not been able to find our emails containing the demo versions, please also check your spam or promotions folders.
Thank you for your understanding.
Best regards,
The Pawbond Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.