The inventory is why I found YCM, but the customer service and care is why I stayed. Not only do they carry every single magazine you could dream of, but the attention to detail that goes into their p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered on 1sr April with a release date of 23rd but didn’t receive it until the 5th of May! 2 weeks late and customer services only responding the day after it was delivered with “ I believe that th... Se mer
Företaget har svarat
YCM has been so great to order from! My packages arrive in great condition and quite quickly. I’ve also had questions and they have responded to in a timely manner. I will continue to buy all my magaz... Se mer
They truly understand how to make a fangirls life easier! Especially limited prints can give you such FOMO and it's nice to know someone got your back. 10/10 experience, super fast working and super... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Your Celebrity Magazines! Discover a treasure trove of celebrity magazines. With a stellar (4.8/5) score and over 4.5k reviews on the shop app here shop.app/m/yourcelebritymagazines Trust us for your celebrity culture fix!
Kontaktuppgifter
15 Cartmel Close, BL9 8JA, Bury, Storbritannien
- yourcelebritymagazines.com
4,0
Bra
170 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A good company to deal with.
I have always received prompt and efficient service from this site. An immediate refund, as a voucher towards a future order, was received when a pre-ordered item was not sent to me by an American outlet. I have always dealt with Jonny and have been completely satisfied with his response to any query I may have had.
1 december 2023
Omdöme utan inbjudan
The folks are FANTASTIC when it comes…
The folks are FANTASTIC when it comes to hunting down and locating magazines for celebs you follow. I have been using them for years and will continue to do so. Communication is wonderful, products are shipped fast to wherever you are in the world, and are packed nicely.
22 december 2023
Omdöme utan inbjudan
MOJO The Collectors’ Series: Deluxe Queen Omnibus
My Copy of ‘MOJO The Collectors’ Series: Deluxe Queen Omnibus’ arrived today in superb condition.
22 november 2023
Omdöme utan inbjudan
My experience was great.💜 Fantastic magazine
My experience was great, because I had an instant, helpful and detailed reply to my query when Royal Mail dropped the ball and took too long delivering my magazine....long after it had been dispatched
22 november 2023
Omdöme utan inbjudan
Took money, never arrived, won’t fix it
Waited over a month for a magazine I ordered, since I ordered from the US and can take a while, and it never arrived. When I brought this up to them, they said since it’s been more than 30 days, they wouldn’t do anything. They were very quick to shift blame to me for not contacting them sooner instead of being accountable and offering a solution.
Update: When they saw I posted this review, they suddenly were more open to the refund they initially denied me. But they said that would be difficult to do since I posted this review. I had to say I would change it to get the refund. We worked it out to where they’ll now be issuing a refund. So, once I receive the refund, I’ll be happy to change my review to a bit more positive.
9 november 2023
Omdöme utan inbjudan
Svar från Your Celebrity Magazines
Unfortunately the buyer allowed 6 months before contacted us that their item had not been received. This is against our policy but an exception was made as a goodwill gesture and the buyer has been refunded in full.
Great customer service
I recently purchased a magazine featuring my fave celebrity. I didn’t realise it was going to be much larger than standard, but it came so well packaged (in a hard tube), it was pristine.
I have just ordered another magazine and received an enquiry to check I definitely wanted 2 copies as I had already pre ordered the same edition (which I had forgotten!). My mistake was quickly rectified and the second order cancelled. Kudos to Jonny and Megan for reaching out to check (they could have easily just sent the two copies as it was my error) and for such great customer service. I would definitely use this company again!
4 oktober 2023
Omdöme utan inbjudan
Excellent Service
Jonny was very helpful and always quick to respond via email. Jonny helped with sourcing a brand new copy in fantastic condition after letting me know the only copy they had left in stock of the magazine I wanted had scratches to the cover.
Fantastic service! I can’t wait to buy from you again!
20 september 2023
Omdöme utan inbjudan
Great team of consultants
Very friendly and efficient customer service.
I had contact with two of their consultants - Jonny and Megan.
They reply very fast and giving a great follow up on the orders.
18 september 2023
Omdöme utan inbjudan
Pristine copy
I was a little nervous ordering overseas from a company I didn’t know. I ordered the Steely Dan guide. It arrived extremely well packaged, pristine.
9 september 2023
Omdöme utan inbjudan
Great customer service and product
Great customer service and product! Love my magazine! Will definitely order from them again. 😃 😊
8 september 2023
Omdöme utan inbjudan
COMPANY RECOMMENDED
Great customer service and product. I got it safely, not one scratch on it. The managers were nice and they replied to my email very fast so I was really satisfied. Would 100% order again
7 juli 2023
Omdöme utan inbjudan
Good customer service
My confirmation mail got deleted, and it took 44 days for my package to arrive.
Though when I wrote to customer service they were quick to respond, gave a great explanation, and resent my mail.
4 stars since shipping was so long and I did have to contact them but all in all I would definitely order again
6 juli 2023
Omdöme utan inbjudan
Super customer service and great shippement
The magazine arrived in perfect condition thanks to a very good package. Customer service was perfect following a problem with a pre-order.
31 maj 2023
Omdöme utan inbjudan
Absolutely Amazing Thank You So Very…
Absolutely Amazing Thank You So Very Much Megan Xoxox's 🥰🤗🤟
24 april 2023
Omdöme utan inbjudan
Quick customer care
Magazine arrived damaged (it's a souvenir issue), however this has been quickly resolved with option of replacement or refund.
22 april 2023
Omdöme utan inbjudan
Excellent fast service
Excellent fast service. Very helpful at finding what you want even if it may be a little obscure.
2 april 2023
Omdöme utan inbjudan
Order didn't arrive
Ordered a magazine in January and it still hasn't arrived.
They didn't even give me a tracking number so I have no idea where my order is.
After I left this review I immediately got an E-Mail asking me to remove this review. I find that very unprofessional and weird.
19 januari 2023
Svar från Your Celebrity Magazines
Sorry to hear this. Have you contacted support to seek help about your order?
Please contact jonny@yourcelebritymagazines.com and they can sort out a replacement or refund. Thanks.
Great service
Great service! Very happy with the mag and packaging was very secure 👍🏽
21 mars 2023
Omdöme utan inbjudan
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