Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
A store dedicated to selling you the cutest plushies, building blocks, home decorations, and more! Kawaiify your home today! Quality and excellent service guaranteed.
office 3020, RM6 6AX, Essex, Storbritannien
2,6
6 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered toy for a present. Heard nothing have emailed and text with no reply. Then I get an email from them saying we have not heard from you lately. Seriously!!!!!
Do not use this company they are an absolute joke. Trying to get my money back via credit card system. Will never use them again!!!!!!
Update: over two months later, I did receive my item which was better quality than I was expecting. However, still no contact from customer service.
I don’t believe this is a legitimate company. I placed an order in the last week of Jan 2024 and it still hasn’t shipped. Two emails to customer service have gone unanswered.
My daughter paid AUD$61 for a "Japanese Streetwear Style: Harajuku Starry Nights Lightning hoodie", which we were disappointed to find on arrival was very thin and very poor quality - not at all what was expected given the photo with the listing. The package did not arrive from Youeni, but from a Chinese company we did not recognise. One of the sleeves appears to be damaged. You can see through the black fabric (this was "normal" thickness"), and the lightning tassels on the cords of the hoodie are very cheap and nasty. Their website has a graphic proclaiming they have a 4.9/5 rating here on Trustpilot from over 1200 reviews... but no link to these reviews! Lesson learned in not actually checking these reviews first! My daughter commented that there's no season in which this fabric would be suitable - it's not at all warm, but the long sleeves make it too warm for warmer months. She's 15, and the 2XL barely fits. We would not purchase from them again.
I ordered a cardigan from Youeni in mid-November, and the thing I received was markedly different than in the image on their site (which I realize now was intentionally desaturated to make the product appear a different shade of brown) as well as poorly stitched together. I have been in a nightmare back-and-forth with them in the following months about my return and they have, so far, sent me poorly-written, nothing-burger statements about how they are discussing with their round-table of upper management whether I, the lowly mortal, deserve to be refunded for the crap they sent me. I typically don’t hound companies for this, but I should add that their emails to me have been pretty unprofessional and like the person writing them isn’t a native english speaker (again, that’s not really my problem; they’re allowed not to speak good english. I do wish their email etiquette was better, but doing nothing super nicely isn’t much better than doing nothing rudely). All in all a bad experience and I don’t recommend. Their prices might be cheap, but if you plan on buying something from them, don’t think you’ll be able to return it.
Prices were misleading, discounts advertised were not correct. Haven’t shipped order purchased ten days ago and do not reply emails or messages. I do not believe this is a genuine company.
Alright, they got my order shipped phew I thought they gonna scam me but I was wrong.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
