Jaynes Blinds Omdömen 

89
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Would highly recommend Yorkshire blinds, Shane fitted some blinds on our ice cream freezer last year and we needed them adjusting for the weekend rush! we rang him yesterday and he was with us by 7.30... Se mer

Betygsatt 1 av 5 stjärnor

Avoid these blatant crooks they take a large deposit by bank transfer then never supply the goods, don't believe any of the rubbish they have on their web site just check them out online at Companies... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Thank you for doing such a wonderful job with my shutters, im super happy with them 😁. The fitter was so lovely too, i had to delay a couple of times due to the work in my kitchen not being complete... Se mer

Betygsatt 5 av 5 stjärnor

Shane from Yorkshire Blinds arrived to measure as requested before Christmas, plenty of choice of clolurs and materials. Knowledge of quality of blinds really good. Shane was easy to talk to, orde... Se mer

Företagsinformation

  1. Persiennbutik

Skrivet av företaget

Jaynes Blinds are here to show your windows some love, we look forward to helping you transform your homes with beautiful blinds, curtains and shutters. Excellent quality, easy-to-fit blinds which transform windows and conservatories throughout your home or place of work at a great price. Over forty years’ experience in the window blinds business means we have accumulated a vast array of satisfied clients


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

89 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,9

Alla omdömen

(89)

25 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ive just had my full house done with…

Ive just had my full house done with shutter blinds. I am over the moon with them! The gentleman was lovely from start to finish, and when there were a small problem i wasn’t happy with, he happily sorted it for me, which i really appreciate! Thank you so much for your fast and lovely service! Im so happy with my shutters.
Thank you!

13 december 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Avoid not at all professional

My first appointment was supposed to be 1 week before.
I waited in from 5pm all night no one turned up. Tried to call Shane no answer ,then on recalling him back it kept going to the answering machine.
I would have been more understanding & grateful for an explanation as to why you couldn't attend an appointment that had been set up over two weeks.
Before this there was no correspondence as to when would be ready I had to call to find out & then get an appointment.
Trying to contact anyone in the company is difficult but once you get through they are helpful & polite. But no explanation as to why missing my appointment.
Was given another a week later, this time Shane did turn up but didn't have the correct tools for the job.
The blinds upstairs was flush to the indoor window frame & just didn't look nice, we did mention this & he mentioned not having the right drill hence why there. To be told he'd not got it on van & would have to come back another day. My partner had to lend him his.
So the blinds were put where they supposed to be.
Only problem then was we had a lot of plaster come away from the corner of the top frame. I wasn't told I had come across it myself to then be told ill sort it I have plaster in my van.
Went to van oh I don't have any I can go get it now or knock off cost which by this time we wasn't happy or confident in the ability of the job being done right so went with the small discount.
The kitchen blind stitching isn't upto standed & stands out.
I would definitely not use this company again.

10 december 2025
Omdöme utan inbjudan
Logotyp för Jaynes Blinds

Svar från Jaynes Blinds

Thank you for your feedback, and I’m genuinely sorry to hear about your experience. I strive to provide a high standard of service, so I take your comments seriously.

Regarding the missed appointment, I sincerely apologise for the lack of communication and any inconvenience caused. This is not the level of service I aim to deliver, and I’m reviewing my processes to ensure this doesn’t happen again.

On the day of fitting, it’s true I didn’t have the correct drill for the upstairs blinds, and I offered to return the following day to complete the work properly. You preferred that I finish the job that evening, and I did my best to accommodate. When I discovered the plaster issue, I offered to go out and get the materials needed to repair it, but you opted for a discount instead.

I appreciate your honesty about the kitchen blind stitching, and I wish you’d called me about this so I could have sorted it for you. I always want customers to be happy with the finished product.

Your feedback helps me improve, and I’m sorry we didn’t meet your expectations on this occasion. If you’d like to discuss anything further, please feel free to get in touch.

Best regards,
Belle

Betygsatt 1 av 5 stjärnor

The worst experience I have ever…

The worst experience I have ever encountered with a purchase.
I ordered 12 blinds off Yorkshire Blinds, after shopping around they worked out around the same price overall as others - but the thing that swung it for me was the free fitting service they offered.
The first thing that went wrong was the appointment made to come and fit the blinds. They didn’t turn up, not for the first appointment made or the second, third, fourth, fifth. Each time I would stay in and wait for them to arrive, and they just didn’t turn up. They were never available on the phone, just didn’t bother answering. After the second missed appointment I was sure to ask them to let me know if they would not be able to make it or if any changes were needed to what had been arranged. They didn’t bother and missed the next two appointments.
Eventually someone did show up (around 4 hours late) with the blinds ready to install them. The installer had come without a spirit level, straight edge, or means of measuring – all of which were needed and so I lend him mine. The installation was completed albeit with odd brackets as he did not have enough of the correct type. Some were white and flush others protruded around 50mm and were black – it looked an awful mess. Two of the blinds were manufactured incorrectly and had to go back evidently, they didn’t bother checking before setting off. The brackets that were installed to hold the blinds up each have three screw holes but only one was used.
So then started a battle to get the replacement blinds back and the correct brackets. Many more promises and missed appointments until I threatened them with the small claims court. I got 8 of the 10 correct brackets and fitted them myself at the same time refitted all the others as they had already started to come loose and were no longer straight.
Horrendous experience, it is hard to believe they remain in business.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Jaynes Blinds

Svar från Jaynes Blinds

I will provide a more detailed response shortly, once I have had the opportunity to verify the facts. In the interim, I recommend reviewing the other reviews Mr. Lloyd has posted regarding various companies before forming a judgment on this one.
Regards,
Padraig

Betygsatt 5 av 5 stjärnor

He came on what day we wanted him too…

He came on what day we wanted him too he was efficient and polite he did a few extras obs willing what wasn't his job and I would recommend this firm and this guy to anybody .if you want a friendly company and top service and top blinds then Dont hesitate yorkshire blinds are the one .take care jayne taylor

31 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very Disappointing Service

Very Disappointing Service

We had a terrible experience with this company. Shane was the fitter who attempted to install our blinds, and the results were far from acceptable. One window had multiple fitting attempts, leaving raw plugs exposed and causing significant damage to the plaster.

Some of our windows are quite large, requiring more than one blind. However, the gaps left between the blinds were so wide that they completely defeated the purpose of having them.

Once the blinds were installed, we were extremely disappointed with the cheap-looking top trim. It didn’t line up properly and looked very poor. I raised the issue, and they agreed to return and replace the trim as well as a damaged pulley caused during installation. They told us this would be sorted the following week.

That was three months ago. Despite repeated follow-up calls—many of which were ignored—we’re still waiting.

This is completely unacceptable, especially for a £900 job. We have more blind requirements coming up, but we won’t be using this company again.

4 mars 2025
Omdöme utan inbjudan
Logotyp för Jaynes Blinds

Svar från Jaynes Blinds

Subject: Update to Previous Review Response

Dear Dan,

Following our previous correspondence, I am writing to provide an update on the matter concerning the service appointment and subsequent review.

On the scheduled date, I attended the property at the agreed-upon time to repair the blinds. Upon arrival, no one was present, and I was instructed to return later, which I promptly did. I acknowledge that my demeanor during the interaction may not have met our professional standards, as it was a reactive response to feeling verbally confronted. However, I must clarify that many of the complaints outlined in the original review were inaccurate.

Subsequently, our company reached out to Dan via email, requesting an updated review to reflect my attendance and the service provided. In response, we received a message that could be interpreted as an attempt to extort payment in exchange for removing the review, accompanied by additional unfounded accusations. This correspondence has been forwarded to South Yorkshire Police for further investigation.

The matter has been resolved as of the appointment date, and no further contact is necessary.

Thank you for your attention to this matter.

Sincerely,

Shane



Dear Dan,

Thank you for your feedback, and I’m truly sorry for the disappointing experience you’ve had with our service. We take your concerns seriously and want to resolve them to your satisfaction.

Regarding the large windows, as discussed prior to ordering, we noted that three blinds would be necessary due to their size, with gaps aligned with the window frame for a balanced appearance. We explained that these gaps were unavoidable due to the window dimensions and the uneven recess caused by the property’s age. I’m sorry if the result still fell short of your expectations, and I’d like to work with you to address any ongoing concerns about the appearance.

On the issue of the exposed raw plugs and plaster damage, I was unaware of this until your review, as it wasn’t mentioned in our recent conversation. Could you please share photos or further details so we can address this during our scheduled visit next Friday? I apologize for any oversight on our part.

I also regret the delay in replacing the damaged pulley and top trim. While we initially planned to resolve this the following week, an unexpected personal loss—my mother passed away a few weeks ago after a brief illness—caused disruptions. I’m sorry if our communication during follow-up calls felt inadequate, and I appreciate your patience. We’re committed to completing these repairs next Friday to meet your standards.

Your satisfaction is our priority, and I’m disappointed we haven’t met your expectations. For any future blind requirements, I’d like to offer a discount on our services as a gesture of goodwill, should you consider working with us again. Please contact me directly with any further details or concerns. Thank you, and I look forward to resolving this for you.

Best regards,
Shane

Betygsatt 5 av 5 stjärnor

Brilliant!

Great service.
Great blinds that look absolutely perfect.
Friendly.
Good advice
Good knowledge on the product.
Thanks to Shane who measured up, made the blinds and returned to fit them. Top man.

5 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yorkshire Blinds- perfectionist

Shane from Yorkshire Blinds arrived to measure as requested before Christmas, plenty of choice of clolurs and materials.
Knowledge of quality of blinds really good.
Shane was easy to talk to, order placed on the 6 January and fitted the following week.
Shane came to fit blinds made it look easy no mess, measurements perfect, did not take very long to complete.
Would defiantly use Yorkshire Blinds again and can recommend Shane and the company.

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and courteous

Professional and courteous. They are price competitive with the well known blind suppliers out there BUT the customer service and fitting service make this company stand out from the rest. I would highly recommend his company and definitely use them again.

30 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

We had received a number of quotations for a particular brand of blinds but unfortunately all had very long lead times for delivery.
Looking further came across Yorkshire Blinds and not only did they have the exact blinds we wanted but delivery was a little over a week from receipt of order (Seven days was advised and the minor delay was due to the May bank holiday). Shane was very helpful with measurement guidance and all phone calls and emails were answered promptly. Also, must add Yorkshire Blinds were by far the best price. Would highly recommend. Thanks Shane.

23 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience - Shane provided a top quality professional consultation on which blinds would suit our house best, and was very patient while we chose the right colour scheme and answered all our questions. The blind installation was very quick, the installed blinds are of great quality, professionally installed and look very nice. We are coming back for more in the future.

8 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New Perfect Fit Shutters

We are so happy with our Perfect Fit Shutters purchased from Yorkshire Blinds. Shane was very helpful during ordering. He then personally delivered and fit them to a high standard.

They have transformed our home and would certainly recommend these shutters for a mobile home/static caravan like ours.

7 april 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent Vertical blinds…

I have just received my Vertical blinds and they are lovely. They were so easy to order and the sizes are spot on. The only negative was the courier that caused a slight delay in delivery. A very stress free experience and I intend to use Yorkshire blinds for my next project. There customer service through it all was excellent. Thanks.

8 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect service

We ordered some roller blinds and vertical blinds with the expectation to be waiting a couple of months but no Shane was able to make and fit them within a matter of 2 weeks! We are so happy with our blinds and Shane’s service thank you again. If we ever need any more blinds we definitely be returning to you.

25 november 2023
Omdöme utan inbjudan

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