Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The price is very reasonable. The lens was made in Japan with very good quality. Communication and service is good. Timely delivery updates on my order. Shipping time is longer than big companies... Se mer

Betygsatt 5 av 5 stjärnor

This is another review since I got separate order and shipment. If you want a new cameras and lenses, this is the place to shop. There are some negative reviews out there which make people nervous abo... Se mer

Betygsatt 5 av 5 stjärnor

Read the reviews some calling the company a scam but I can confirm they defenitly aren't! I ordered a Canon R6m2 and it said it would ship within 2 business days, that ended up being like 5 business d... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely garbage service, they say shipped within 2 days and delivery in 7-8. Its been 3 weeks and nothing, keep getting messages that its on the way, no phone call as requested and their phone num... Se mer

Företagsinformation

  1. Fotoaffär

Skrivet av företaget

At York Lenses, we believe photography is more than just capturing images, it’s about preserving memories, telling stories, and inspiring creativity. As Canada’s prime online destination for camera equipment, we are proud to be a TRULY CANADIAN company, built on trust, reliability, and a deep commitment to the people and communities we serve. From day one, our mission has been simple: to provide Canadians with access to the highest-quality cameras, lenses, and accessories at the best possible prices. We know how hard Canadians work for their money, and we take pride in helping our customers save without ever compromising on quality. By sourcing trusted brands and ensuring competitive pricing, York Lenses makes professional-grade equipment accessible to everyone from seasoned photographers to passionate beginners. But our commitment goes beyond products. We are dedicated to building a safe and welcoming environment for every customer. Shopping with York Lenses means peace of mind: secure transactions, reliable shipping, and a support team ready to assist whenever you need us. Your trust is at the heart of what we do, and we continually work to uphold the highest standards of safety and reliability. Being a Canadian company is more than just a label for us, it is our identity. We understand the unique needs of Canadian photographers, from coast to coast, and we proudly support communities across the country. Every purchase made at York Lenses contributes to a business that reinvests in Canada, supports Canadian jobs, and strengthens our local economy. We are not just selling lenses; we are investing in the future of our country, our industry, and our people. We also recognize the power of photography in bringing communities together. That’s why we actively engage with Canadian creatives, providing opportunities to learn, share, and grow. Whether it’s through educational resources, customer support, or community-driven initiatives, York Lenses is here to nurture talent and empower Canadians to tell their stories through their lens.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

48 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 14 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The price is very reasonable

The price is very reasonable. The lens was made in Japan with very good quality. Communication and service is good. Timely delivery updates on my order. Shipping time is longer than big companies but it is worth the wait. I would purchase from this business again.

9 mars 2026

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 5 av 5 stjärnor

Good place to get a new gear

This is another review since I got separate order and shipment. If you want a new cameras and lenses, this is the place to shop. There are some negative reviews out there which make people nervous about this company. However if you have little patience and not in rush, just place order and wait. You will not be disappointed. My communication with customer service was fast and pleasant.

9 mars 2026
Betygsatt 5 av 5 stjärnor

Great experience, I'd buy again.

Bought 3 Canon C80 cameras from York Lenses. Was concerned because of other reviews but the price was worth giving them a shot. The cameras arrived in about 12 days from ordering. Yes direct from overseas, but came with adapters for the Euro wall plug which was nice. Everything else is as it should be. There was zero difference except that I saved almost $2000 per camera over buying elsewhere. I haven't used their warranty service but at this point I would certainly buy from them again. If you want to save big money and don't mind waiting a few days more to receive product York Lenses is great.

25 februari 2026
Betygsatt 5 av 5 stjärnor

Received my order

Order was shipped on the fifth business day, received on the 9th business day. Not like they promised shipping in two business days, but the total delivery days are ok. Product is new, not NA version, no problem for me with the good price.

25 februari 2026
Betygsatt 5 av 5 stjärnor

**Thank You, York Lenses!**

I was honestly very hesitant about placing my order at first. I spent a couple of weeks going back and forth, trying to decide whether I should trust the company. During that time, I came across a positive review on Facebook and decided to message the person who posted it. He kindly replied and shared his experience, mentioning that they can be a little slow to get started, but once the package is with FedEx, delivery is very fast. (In my case, everything moved along just fine!)

Based on his feedback, I decided to place my order. Shortly after ordering, I received a thank-you email, which was reassuring. I chose not to send multiple follow-up emails—I figured that if I could wait a couple of weeks to decide, I could certainly give them a week to process my order.

About four days later, I received an email letting me know my order was in progress. Two days after that, they informed me that I would soon receive my FedEx tracking numbers. Three days later, I received two tracking numbers—one for the lenses and one for the Canon R5 Mark II.

Overall, I’m very happy that I ordered from York Lenses (saved $$$$). The communication was clear, the process was smooth, and everything arrived as promised. A big thank you as well to the person who took the time to respond to my message and help me feel confident in my decision.

I will definitely be ordering from York Lenses again!

Adam Morgan

24 februari 2026
Betygsatt 5 av 5 stjärnor

Bon prix

Bon prix , livraison rapide , je suis très heureux de ma Caméra , amicalement Rob .

10 februari 2026
Betygsatt 1 av 5 stjärnor

Shady transaction

It is not expected to have a different language that this seller seems to allude. There is no offer of a return policy. Now I am not even sure of any warranty. The seller advertised a 2 year warranty. Who would I reach out to in case of failure of product?

13 februari 2026
Omdöme utan inbjudan
Logotyp för York Lenses

Svar från York Lenses

Hi S Janakiram,

Thank you for your review.

Normally, we don't respond to the negative review because mostly impatient people have posted their negative reviews but here your review is very important and by posting our response, we can definitely pass our message to customers like you who don't read the policies and just use review page by posting negative reviews to solve their intention without any efforts.

First of all, there are multiple places on the website where it is clearly mentioned that we are Canadian local business and shipping goods either from Canada or Hong Kong.

Second, it is expected to have different language as a default language because we are selling International version products on our website and under sealed box, so we don't open the box to update the language to English, but it is very easy to update the language and you have been assisted there as well via live chat responses.

Third, your point is completely understandable that you cannot see the language until you open the box and turn on the camera but based on your claim, there is no issue found in the camera except language update and you have been assisted on that via live chat. We don't know what you didn't understand in the return policy.

Fourth, if the following policies are defining the character of the business then we don't have any problem. Because since we started the business, we knew that we cannot satisfy 100% of customers, few people will always come who just wanted to go out of the box. At that time, we had an option to choose either to offer flexible policies with high prices or most affordable pricing in Canada without compromising product quality. And we chose the second option.

Here, we strongly deny your review because you have been answered and helped. We have everything in the policy pages and we strongly recommend customers to read those before you place the order.

Still if you have any questions then support options are there via email and chat, please feel free to contact us.

Regards,
York Lenses

Betygsatt 4 av 5 stjärnor

Shocking, Unbeatable Prices! BUT customer service!? ....

Being on a very limited budget I did lots of research & scoured the internet for the very best deal on a Nikon Z8 & matching 180-600 lens. About to finalize a purchase through a well known camera store, i decided to double check one last time by simply Googling 'Best price on Nikon Z8' and noticed a company appear I hadn't earlier seen, York Lenses. Their prices were by far lower than anywhere else, and after finally getting through with a rep on the chat message window, I found additional savings were to be found at checkout for buying 2 expensive items together (camera & lens) Indeed I saved an extra aprox. $175 on top of close to a $1,000 less over nearest competitor. I decided to place my order & that's when the scary, uncertainties began! After the initial confirmation e mail, things went silent, & fears of maybe i was scammed ( too good to be true started haunting me) . Trying to contact anyone was next to impossible, even with testimonials on their website of great customer service failed to be true. And after discussing with a few people, the consensus was 'fake website' , scammed! There were only a handful of followers on social media so my daughter was almost certain it was a scam. I held onto a glimmer of hope being they seemed very new & that's what i clung to, for them seeming quite unorganized being the issue. And worst, the provided customer service ph # was never answered, always going to a bizarre voice msg. I was so worried I called Visa security & got wheels in motion to possibly put in a claim as it had been over 10 days & still no updates, or confirmation #. Long story short, FINALLY a glimmer of hope with a long awaited e mail stating a tracking # would be sent to me after the weekend. And at exactly 2 weeks in, one appeared , Phew! Things now started feeling legit again, and it did finally ship all the way from Hong Kong, but did arrive another 7-10 days later. I had zero issues with lengthy wait as was SO worth it for the unbeatable price. BUT OMG Please work harder on transparency & customer service reassurance, York Lenses!! So 4 stars for price that was miles better than anywhere else, product all perfectly packaged & arrived in pristine, obv. new condition. But no star for strange interaction, ghosting ,& mysterious customer service, phone line seemingly not even theirs. Finally, during the stress of wondering if i'd been scammed I checked reviews ( yes that should have been done before ordering, my bad for rushing!) And that was scarier yet, reading a few others were going through the same silence, some also stating 'SCAM'. Obviously it wasn't for me , but I'd recommend being cautious & trying to verify concerns through a phone call with a rep when they hopefully have their phone issues resolved!

20 januari 2026
Betygsatt 5 av 5 stjärnor

Great experience

I was a little nervous ordering from this company as I hadn’t heard of it before, but the price for the Nikon P1100 was $200 less than anywhere else, so based on recent reviews, decided to give them a chance.
The camera came quickly-about 8 days from Hong Kong, with regular updates along the way. It arrived well packaged and sealed and we are very happy with the camera and with the experience!

26 januari 2026
Betygsatt 5 av 5 stjärnor

Camera purchase with York Lenses

Ordered a SONY RX100M7 camera back on Feb 5 from York Lenses. Communication with them regarding the order and Fed Ex shipment delivery information were promptly notified through by emails. Product has been safely delivered and received on Feb 13. No complaints.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Be patient and it will come your way! No issues!

Read the reviews some calling the company a scam but I can confirm they defenitly aren't! I ordered a Canon R6m2 and it said it would ship within 2 business days, that ended up being like 5 business days before a shipping label was created. Once Fedex picked up the package it came fast, it beat the ETA by one day, so no complaints there. Just be patient and trust it will eventually come your way. The Camera box was well packaged and arrived unscathed, properly sealed from the factory! No issues, brand new, I would definitely order from these guys again. 5-stars!

5 februari 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer