sorely disappointed that the large crate of sweets has no box what so ever and the small number of items included was not worth £17.99
Företaget har svarat
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Det här tycker kunderna
Arrived very well packaged. Loved that someone had written my name in Japanese. This made it all more personal and special. Cannot wait to share this website with my daughter, her friends, and my brot... Se mer
Företaget har svarat
Non so a chi si appoggino per inviare le mail spam ma io NON MI SONO MAI ISCIRTTA ALLA LORO MAILING LIST E RICEVO CIRCA 100 MAIL SPAM AL GIORNO!!!!!!
I preordered an item that was the cheapest I could find online by a good amount. Unfortunately it ended up taking an extra month to arrive due to issues with the supplier, Yokaiju did not bother info... Se mer
Företaget har svarat
Företagsinformation
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Skrivet av företaget
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Kontaktuppgifter
Manchester, Storbritannien
- senpai@yokaiju.co.uk
- yokaiju.co.uk
2,9
Medel
304 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trustworthy and Reliable UK Retailer
I placed my first order with Yokaiju in July 2021. This was for a Denji Nendoroid which, at that time, was hard to get a hold of. So I was really happy to have stumbled across Yokaiju and was even happier with the item price.
I contacted them by email to check that my pre-order was secured. I had placed orders with different online companies who had then turned around and said that the item was actually sold out. Yokaiju emailed me back quickly and was really friendly. They gave some insight as to why a pre-order could fall through but reassured me that it rarely happens and that my pre-order was secure.
Covid cases were large back then too and the world was on standby but Yokaiju were very transparent about delays on pre-orders due to Covid in their pre-order email updates.
Their website is easy to navigate and they have a huge range of genuine, high-quality items. I absolutely love their branding too. They have free shipping on UK orders and when you purchase from their site, you collect points on your account, which you can redeem on future orders and save yourself some money. They also offer price matching which is another great option.
I really like that they send emails on pre-order updates and when your order is on the way, to keep you fully in the loop. I have never had any issues with the payment or delivery of an order. Items are always neatly and safely packaged too. A friendly and trustworthy team operates at Yokaiju, and they will respond to you promptly if you need to reach out to them by email for whatever reason.
Their Instagram is also worth following as it's a good way to look out for new items and when they are running sales. I also entered and won one of their Instagram giveaways for a Miku figure and some snacks. That is the first giveaway I've ever won so I was over the moon.
I have placed another two orders for figures this year and plan on placing more in 2023. Have a great time over the holidays and a happy new year Yokaiju! Thank you for your excellent service, it is much appreciated. You are one of the best UK anime retailers. ありがとう!
7 november 2022
Svar från Wintino
Wowowow! ☆*:.｡.o(≧▽≦)o.｡.:*☆ Thank you so, so much! This is the best Christmas present we ever could have asked for. We can't tell you how much we appreciate you taking the time to leave such a kind and detailed review. People like you are why we love what we do (☆ω☆) Thanks for your support, and for being part of the Yokaiju Crew. ありがとうございます! (b ᵔ▽ᵔ)b
No complaints at all!
Placed a preorder with Yokaiju. It shipped on time with first class mail, arrived well packaged and with a nice personalised thank you card. Prices were good and they seem to have things available that other retailers don't. Overall well pleased and I'll definitely come to them again for my Figmas!
17 december 2022
Omdöme utan inbjudan
Svar från Wintino
That's so great to hear! (((o(*°▽°*)o))) Thank you so much for your order, and for leaving us such a fantastic review. See you again soon! (*￣▽￣)b
Svar från Wintino
Thanks so much, Daniel! (b ᵔ▽ᵔ)b We're super glad to hear you were happy with everything. See you again soon! ヽ(o＾▽＾o)ノ
Svar från Wintino
Thanks so much, Aaran! ＼(≧▽≦)／ An otakular experience is what we aim for. King Kaiju is most pleased. See you again soon (*￣▽￣)b
Amazing
The delivery was fast and easy and I loved the little note I got with the manga I purchased! Will definitely be buying from here again :)
23 november 2022
Svar från Wintino
That's so good to hear, Ayesha! ٩(｡•́‿•̀｡)۶ Thank you so much for your order, and for leaving us such a great review. We can't wait to see you again soon (b ᵔ▽ᵔ)b
Great product great service
Great! Figure was a good price and quick delivery . Perfect thank you ! Will order again
18 november 2022
Svar från Wintino
Thank you, Fiona! ＼(＾▽＾)／ We're so glad to hear you were happy with everything. See you again soon! ヽ(o^ ^o)ﾉ
Excellent Service
Good communication regarding the item availability and great packaging ensure item arrived in perfect condition.
11 november 2022
Svar från Wintino
This is so great to hear, Gavin! (b ᵔ▽ᵔ)b Thanks so much for your order, and for leaving us such an awesome review. See you again soon! ヽ(o＾▽＾o)ノ
ExcellentExcellent packing and internal…
Excellent packing and internal condition, must come back again.
13 november 2022
Svar från Wintino
Thank you so much! (o^▽^o) We're so glad to hear you're happy with everything. It's awesome to have you in the Yokaiju Crew. See you again soon! (*￣▽￣)b
Fantastic service and products
Fantastic products, great customer service and communication. Will 100% be using this company again.
10 november 2022
Svar från Wintino
Thank you so much for the awesome review! (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧ We're so glad to hear that you're happy with everything. See you again soon! ヽ(・∀・)ﾉ
Overall had a good experience
Overall had a good experience. Staff responded quickly to questions asked on their Instagram profile and the order was delivered quickly and in good condition. I also liked the additional note with my name in Japanese and the stickers. Will definitely shop here again.
7 november 2022
Omdöme utan inbjudan
Svar från Wintino
Hey, Ozgean! ヽ(・∀・)ﾉ That's awesome to hear! Thanks so much for your manga order, we're glad it got to you safely. See you again soon! (b ᵔ▽ᵔ)b
Always a pleasure ordering from Yokaiju.
Always a pleasure ordering from Yokaiju. I mainly use Yokaiju for preorders, as they tend to be cheaper than the competition, and the orders always arrive in a reasonable timeframe and packaged very securely. This time, I decided to buy an item that was in stock as a birthday present for a friend, and am pleased to find that the same care and attention is given to such orders.
2 november 2022
Svar från Wintino
Thank you so much, Gethin! ＼(＾▽＾)／We're so glad you were happy with everything. We hope your friend was too! Tell them happy birthday from us °˖✧◝(⁰▿⁰)◜✧˖° See you again soon.
They are amazing and give plenty of time to pay
They are amazing and give plenty of time to pay when you pay a bit and then pay the rest with preorders which is helpful when you have to wait for your next pay day 😄 I will definitely order from them again!
28 oktober 2022
Svar från Wintino
Ah, you're too kind! (* ^ ω ^) We know not everyone has the money right away, so we try to give you as much time as possible. Thank you so much for your preorder, and for leaving us such a great review! See you again soon (b ᵔ▽ᵔ)b
Svar från Wintino
Thank you so much, Julia! (o^▽^o) We're super glad you're happy with your order, and that it got to you quickly. See you again soon! ヽ(o^ ^o)ﾉ
Great place
Product was exactly as described and arrived in perfect condition. The little touch of including a paper with my name in Japanese was really cute. Will buy from them again 👍
6 oktober 2022
Svar från Wintino
Thanks so much, Ella! We're really glad to hear you're happy with everything (*^‿^*) See you again soon! ヽ(o＾▽＾o)ノ
Simple and straightforward
Simple and straightforward
Simple pre-order purchase and website simple to use.
Yokaiju also keeps their customers up-to-date with possible release delays of their releases.
Shipping lacks tracking, at least for low value orders, but it came really well packaged and on-time.
No complaints and would recommend.
26 september 2022
Svar från Wintino
Thanks as always, Jose! (o^▽^o) We love having you in the Yokaiju Crew! We really need to add a tracked option for lower value orders, so thanks for the nudge (b ᵔ▽ᵔ)b Hopefully we can get that sorted ASAP. See you again soon!
Ordered Makoto Figure
Ordered Makoto Figure and arrived in excellent condition. The company is brilliant and highly recommend to those who are a fan of anime and want quality items at a great price.
25 september 2022
Svar från Wintino
You're the best, Mckenzie! (*꒦ິ꒳꒦ີ) Thank you for being so lovely about us. It's great to have you in the Yokaiju Crew! See you again soon (b ᵔ▽ᵔ)b
No complaints
Ordered a figure from them. Arrived quickly and in perfect condition with free delivery.
15 september 2022
Svar från Wintino
Hey, Luke! (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧ It's great to hear you were happy with your figure. Thanks so much for ordering it, and for leaving us such an awesome review! See you again soon (*￣▽￣)b
beautiful anime figures
beautiful anime figures, can't wait to buy more from here 😀 👍
12 september 2022
Svar från Wintino
That's so great to hear! ＼(＾▽＾)／ Thank you so much for your order, and for leaving us such a great review. See you again soon! (b ᵔ▽ᵔ)b
Amazing packaging
Amazing packaging, lovely workers with great communication and just an overall nice experience!
Would definitely recommend they’re a 10/10 and I will most certainly be buying again^^!
10 september 2022
Svar från Wintino
Thank you so much, Sabrina! (* ^ ω ^) We're so glad you're happy with everything and can't wait to see you again soon (＠＾◡＾) ありがとうございます!
Wow….fabulous site!
Wow, what a great site. Our Anime mad daughter Found Yokaiju over year or two ago now and we have ordered many beautiful figures. Never been disappointed with either the deliveries/packaging or any figures/badges/plush. Highly recommend these guys…fantastic pricing too, hence her now larger collection!
Thankyou Yokaiju…..your great!
6 september 2022
Svar från Wintino
Thank you, thank you, thank you! ☆*:.｡.o(≧▽≦)o.｡.:*☆ It means so much to hear you're happy with everything. We can't tell you how much we appreciate all of your support over the last couple of years. People like you are why we love what we do! Thanks again and see you soon (*￣▽￣)b
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