Absolutely , Zero, Customer Support from them. Actually had to cancel my credit card because I couldn’t turn off the auto renew. Do yourself a favor. Cancel your credit cards or subscription with this... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
he comprado varias cámaras de diferentes marcas y esta marca es la peor con diferencia te presionan y bombardean para que te suscribas a un programa de pago. La Yi 2K tras la última actualización, ha... Se mer
rubbish it wont even let you install the software for the camera usual chinese junk it just wants you to fill your phone with junk spam,, chinese spying on your phone delete these asap and throw the... Se mer
Il est IMPOSSIBLE de résilier l'abonnement Cloud mensuel ! Depuis des mois je me bas avec eux pour obtenir une résiliation car je n'ai plus besoin du Cloud (caméra cassée). Ils valident la demande mai... Se mer
Företagsinformation
Skrivet av företaget
YI is committed to using innovative technology to make everyday life safer, richer and more fun. With our passion hard work and commitment to combine the highest quality and value, millions of users from every corner of the world and all ages are feeling greater peace of mind, inspiration and connection with their families, friends and communities.
Kontaktuppgifter
Building 18, Zhangjiang Artificial Intelligence Island · 55 Chuanhe Road, Pudong New District · Shanghai, 201203, 201203, Shanghai, Kina
- support@yitechnology.com
- yitechnology.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Es horroroso la cantidad de publicidad…
Es horroroso la cantidad de publicidad que hay antes de empezar a ver la imagen de las cámaras... Cada vez que entras o sales de una cámara hay otros 30 segundos de publicidad... Y para terminar de estropear la App, ahora hay solo 90 segundos de visualización, después se corta la transmisión y te vuelven a recordar que te suscribas. Tengo otras cámaras que ni siquiera muestran publicidad. Así que las de yi las voy a desechar... Es insoportable tanta publicidad y presión para que me suscriba.
PD: después de 12 años con estas cámaras, he desistido de utilizarlas. Acabo de quitarlas y echarlas a la basura.
Yi camera unusable!
Yi camera worked well to begin with but this year it is totally unusable due to pop up subscription advert for £24.75 a month, for a £15 dome camera. This was a dome also only capable of 2.4 gh connection not 5gh which is becoming the standard. Now in the Bin.
Reoccurring charges
Please be careful. They will continue to charge you even after asking several times to cancel your subscription. They reply to messages several days after sending them and trying to get answers. They will close the ticket without your response to their "resolution". I've messages no less than 5x and been told they fixed things in their end and am still being chatted.
Delusione
Buonasera. Sono anni che ho in casa e all'esterno videocamere di questo produttore. Sconsiglio l'acquisto perché sono diventate quasi inutilizzabili nella modalità gratuita.
6 cameras mises à la poubelle suite à …
6 cameras mises à la poubelle suite à la politique commerciale de yi home ou yi honte , des pubs sans fin , ils ont supprimé les 6 secondes gratuites , obligation de payer un abonnement pour avoir accès au cloud , 300 euros de cameras à la poubelle , ne mérite même pas 1 etoile
Total rubbish
Total rubbish, don’t buy these cameras unless you want to spend ages looking at advertisements without any choice. Impossible to check camera footage because of the non-stop adds. Worst system ever.
Ridiculous
I have used these cameras for quite awhile now and was satisfied with equipment and app functionality. However the recent viewing timer and ad pop-ups have made it virtually worthless! I refuse to pay for a subscription for everything I use in life! It's beyond ridiculous! I paid for the cameras and that should be enough! Will be looking for a better replacement.
Run.
It was... Ok. At first, but it had quickly transitioned to garbage. Don't waste a cent on this. You couldn't get worse service because there isn't any service, even if you're a paid subscriber. I've paid the full amount and received my service promises. They won't respond.
Complete trash this camera used to be…
Complete trash this camera used to be good now complete trash full of add. you can't even used this camera due to boring add ,Don't make sense when you buy the cameras on the first place .they wanted you to buy subscription .I wish I never buy them
Pessima applicazione
Pessima applicazione. Dopo un primo periodo di attività regolare adesso è piena zeppa di pubblicità aggressiva e che ti impedisce di vedere l'eventuale allarme in tempo utile. Impongono il piano con abbonamento ma preferisco cambiare videocamera piuttosto. Odiosi
Ich habe mehrere Kameras gehabt
Ich habe mehrere Kameras gehabt, habe alle ausgetauscht gegen TP Tapo Kameras, die sind besser und keine Werbung. TP Tapo verkauft nicht nur Kameras und haben diese fürchterliche und aufdringliche Werbung nicht nötig. Es ist einfach nur unverschämt mit dieser Werbung.
STAY AWAY
A horrible company. Definitely stay away. I purchased a membership and was charged twice. I requested a refund, and they opened an inquiry in their app. First, they said there were no duplicate charges; then they said, “We replied to you, check the app.” I couldn’t view anything. I saw a footnote saying to update the app. The app no longer exists, so I downloaded their new app. I signed in, and guess what happened? There is absolutely nothing related to my account—no orders, no complaints, nothing else. It’s as if a brand-new account was created from scratch. Friends, you can never reach them. Stay away. STAY AWAY.
Your app is nothing worth after pushing…
Your app is nothing worth after pushing for paying abbonement and only 90 sec free watch. All over the word people leaves YI app and cameras.good luck worthless yi staff
Pessimo abuso
La cosa più grave è la mancanza totale di rispetto verso chi ha scelto questo servizio nel tempo: cambiamenti imposti, pubblicità inopportuna e fastidiosa nessuna comunicazione chiara e nessuna spiegazione, l fidelizzazione del cliente non gli interessa, cercano solo di vendere l'archivio in claud oltretutto carissimo!!
Delusione totale!!
Se lo avessi conosciuto per come è oggi, non l’avrei mai scelto. Assolutamente sconsigliato al punto che sto pensando di sostituire tutte le telecamere
They're now forcing a subscription to…
They're now forcing a subscription to even use the camera for viewing. This was not advertised when purchased. They've essentially bricked my home camera. Criminals. Camera is now a paperweight!
Total junk
Total junk. The only reason this app exists is to push endless ads. So many ads that it makes the cameras you purchased because a subscription wasn’t required totally useless. Ads pop up every 10 seconds, impossible to continuously view the camera feed during a security event, ads pop up when you try to pan the camera, you have to go thru a gauntlet of ads before the app will even open up making alerts useless. I would never by any camera or system that requires the Yi iot app.
Nur noch Werbung
Nur noch Werbung, ich nutze mein Wlan und keine Cloud, trotzdem wird man Werbegeflutet und es dauert oft mehrere Minuten, bis man vor lauter Werbung auf die Camera schauen kann, ausserdem ist die LIve- Schauzeit auf 89 Sekunden limitiert. Absolut mieses Geschäftsverhalten, habe schon neue Cameras einer anderen Marke bestellt, dieser Mist fliegt postwendent auf den Müll.
Yi changed their app forcing intrusive…
Yi changed their app forcing intrusive adds and making the use unfriendly, they also did not honor their product warranty on one of their products making impossible to use . have been a customer for 7 year , will have to replace my three cameras
Forced subscription
Had this camera for a couple of years. Kept pushing me for cloud subscription. Now will only let you view a few seconds on your sd card. Do not buy from this greedy company.
Poor customer service
Poor customer service. Refusing to refund full amount. Bad quality cameras, the video play back is crap and they never alert to motion correctly. Don’t waste your money.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








