Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Se mer
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I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Se mer
Företaget har svarat
They understand my needs help me and put me on right direction I recommend to my friends as well give me the reasonable price
Företaget har svarat
Företagsinformation
Skrivet av företaget
XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
Kontaktuppgifter
28 Furtherwick Road, Canvey Island, SS8 7AB, Essex, Storbritannien
- 01268 916916
- info@xyzinsurance.co.uk
- xyzinsurance.co.uk
4,4
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Not helpful .
12 januari 2026
Svar från XYZ Insurance
Dear Mr Osman Mumin Ali,
Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.
Reviewing your file, we are unsure as where you feel that our Customer Services Team have been unhelpful and would invite you to contact us directly to discuss your grievance.
For the benefit of other readers, we can confirm that you have recently contacted our Customer Services Team to pose questions about your insurance coverage – these questions have been answered correctly in a timely manner, as were any follow up questions. It does not seem that you have raised any concerns with the service provided with the Team Member who assisted you.
XYZ Insurance Services LTD pride ourselves on offering prompt, efficient and friendly service at a fantastic price. We cannot see that these expectations have not been met when assisting you.
Should you wish to discuss your feedback, or require any further assistance, please feel welcome to contact our Customer Services Team.
Kind Regards,
XYZ Insurance
Public hire taxi insurance
clear concise advice and a very smooth process getting insured with this company.
5 januari 2026
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Very easy to communicate with staff…
Very easy to communicate with staff high quality of understanding professional 👌
8 januari 2026
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Perfect service and will be be back and…
Perfect service and will be be back and recommending you
7 januari 2026
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
On the phone call
On the phone call
The staff were excellent
Got me £500 off my old policy
Many thanks 🙏 x
22 maj 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Always good
31 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
I got a new policy insurance and when…
I got a new policy insurance and when instalment's payment has been settled on the 1st each month I requested to change to a different date than the operator has rejected and didn’t give any help especially I’m new customer
24 december 2025
Svar från XYZ Insurance
Dear Mr Abdelhai Houanti,
Thank you for taking the time to leave a review. XYZ Insurance Services Ltd values all feedback, whether positive or negative, as it allows us to review and improve the service we provide.
Prior to purchasing your policy, a recorded compliance call was completed. During this call, the instalment payment dates were clearly explained, and confirmation was received that you were happy to proceed on this basis.
Unfortunately, the premium finance provider used to fund your policy only allows collections on the 1st, 11th, or 21st of each month. These dates are set by the finance provider, and XYZ Insurance does not have the authority to amend them once the agreement is in place. Any concerns regarding payment dates would need to be raised at the point of sale, before the agreement is finalised.
We take any concerns regarding customer service very seriously. We have reviewed the recorded interactions with our team and have found no evidence of unhelpful or inappropriate conduct. That said, we are sorry to hear that your experience did not meet your expectations.
Thank you for choosing XYZ Insurance Services Ltd. Should you require any further assistance, our team remains available to help where possible.
Kind regards
XYZ Insurance
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
good and supportive people
17 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Great insurance I like it
17 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Everything and process is smooth
Everything and process is smooth, only problem Ifaced is to cancel my previous insurance to get the no claim bonus certificate before the start date of this insurance policy.
12 december 2025
Svar från XYZ Insurance
Dear Mr Sajid Farooq,
Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.
Just to clarify, a private car No Claims Bonus can be used to provide a discount on your taxi insurance policy. As explained prior to cover being issued, in order to benefit from this discount you would need to cancel your private car insurance policy and obtain the No Claims Bonus certificate before the start date of your taxi policy.
If you need any assistance or have any further questions, please don’t hesitate to contact us and we’ll be happy to help.
Kind regards,
XYZ Insurance
Very helpful staff
Very helpful staff. Gave good informative info on what was right for my policy
5 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Good reliable competitive premium rates
Good reliable competitive premium rates
Good customer service
3 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Adviser was helpful and efficient.
Adviser was helpful and efficient.
Process not long winded.
9 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
They are the best
Great customer service and very reliable company in this business. Over 13 years with them great experience.
5 december 2025
Svar från XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
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