Cool bar but could be bigger / more activities in the ice bar itself. Gloves should have touch-screen fingertips. Please bring back the white coats. More clarity on how the entry works / where to wait... Se mer
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Det här tycker kunderna
It’s a great concept with a lot of hard work put into making it a unique experience for everyone. Shots and alcohol in ICE actually tastes awesome !! The showman, forgot his name, looked like Jason Mo... Se mer
Amazing experience and lots of fun!! Staff were enthusiastic and energetic. I would only suggest that no funny remarks are made about people who choose to drink non-alcoholic beverages - it can be a s... Se mer
Ok so I haven't visited the Icebar yet...but I made the mistake of purchasing the wrong date. When I reached out (via email) and communicated my mistake, they quickly (within one business day) replied... Se mer
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Literally the coolest bar in town! Kept at a constant -10°C, with everything down to the glasses made out of ice. The three drinks included in your ticket will certainly help to keep you warm in this ice-cold world.
Kontaktuppgifter
Amstel 194, 1017AG, Amsterdam, Nederländerna
- +31203205700
- hello@xtracold.com
- xtracold.com
3,9
Bra
306 omdömen
Har inte besvarat negativa omdömen
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Decent
Decent, not alot of sculptures compared to other ice bars in different cities. Still enjoyable and was worth the money when purchasing through Groupon
6 augusti 2022
Svar från Xtracold Icebar
Dear Shane,
Thank you for such an high rating!
We are happy to hear that your time with us was a lot of fun and that you enjoyed the Ice bar.
We hope to see you back anytime soon!
Have a lovely day!
Amsterdam Icebar
Did not meet our expectations
5 augusti 2022
Svar från Xtracold Icebar
Dear Amardeep,
Thank you for your feedback.
We are sorry to hear that your experience was not the way you expected it to be. Please feel free to share your feedback with us at hello@xtracold.com so we can always improve our services.
We hope to welcome you again in the future, for an "cooler" and improved experience.
Kind regards,
Amsterdam IceBar
Very easy to book been before a great…
Very easy to book been before a great experience really looking forward to it
4 augusti 2022
Svar från Xtracold Icebar
Dear Mark,
Thank you for you great feedback.
We are happy to hear that you booking experience was good. We expect that your visit at the ice bar will be as (n)ice as making the reservation.
We are lookin forward to seeing you at the ice bar!
Kind regards,
Amsterdam IceBar
Needs a good clean
Drinks were awful. Gloves we’re all wet jackets were dirty. The ice bar itself was very dirty. Not at all what we expected.
4 augusti 2022
Svar från Xtracold Icebar
Dear Lesleyanne,
Thank you for your feedback.
We are sorry to hear that your experience with us was not as "cool" as you expected it to be. We will take your feedback to our management team as we always strive to improve our services.
We hope you had a lovely time in Amsterdam!
Best regards,
Xtracold Icebar Amsterdam
Gelungener Tagesabschluss
Ein schöner Abschluss für einen tollen Tag in Amsterdam. Etwas wenig Zeit in der Eisbar selbst, da könnte man durchaus länger drinn bleiben bei -10°c und Personen die Kälte lieben.
Doch ansonsten gut gemacht.
3 augusti 2022
Svar från Xtracold Icebar
Dear Russell,
Thank you for you 5-star review.
It is always good to hear that our guests had lots of fun while being with us.
We hope to see you again anytime soon!
Best regards,
Xtracold Icebar Amsterdam
Svar från Xtracold Icebar
Dear Giovanni,
Thank you for your positive review.
We are happy to hear that you had an (n)ice time while being with us. We will share your nice word about our colleges with them.
We hope to welcome you again soon!
Kind regards,
Xtracold Icebar Amsterdam
Dit was echt verschrikkelijk
Dit was echt verschrikkelijk. We krijgen 10 minuten om een cocktail op te drinken. Als een soort van sardientjes werden we de ijsbar ingegooid met vieze natte handschoenen doe stonken. Daarna moeten we 2 drankjes doen in de ijsbar, wat gewoon een vrieskast is met 1 vaag ijssculptuur. We moesten de 2 drankje binnen 10 a 15 min opdrinken en de barman zei meerdere keren dat we zulle lekkere wijven waren. Sorry maar nee.
1 augusti 2022
Svar från Xtracold Icebar
Beste Annabella,
Dankjewel voor je feedback.
Wat naar om te horen dat jullie geen leuke ervaring bij ons hebben gehad. Dit is een bijzondere situatie en om hier verder naar te kijken wil ik je vragen om hello@xtracold.com te emailen.
We hopen dat je uiteindelijk wel een leuke tijd in Amsterdam heb gehad.
Met vriendelijke groet,
Xtracold Icebar Amsterdam
Easy and very intuitive purchase…
Easy and very intuitive purchase process. Clear and simple instructions.
31 juli 2022
Svar från Xtracold Icebar
Dear Francisco,
Thank you for your (n)ice review.
We are happy to your purchase was clear and simple. We hope you had an amazing time at the ice bar and enjoyed al the beverages and cocktails.
We hope to welcome you again in the future!
Kind regards,
Xtracold Icebar Amsterdam
Great experience
I had an issue with moving my reservation due to a missed flight and they were very friendly and understanding! Great experience
30 juli 2022
My experience at the Ice Bar
It was such lovely experience myself and my friend were probably the oldest there but were made feel so welcome and would say we lasted the longest. Lovely hardworking staff.
29 juli 2022
Svar från Xtracold Icebar
Dear Paula,
Thank you for this kind review.
We are happy to read you had such a "cool" experience.
We are looking forward to see you again in the future.
Have a nice day!
Kindest regards,
Amsterdam IceBar
Super fun
Super fun! Good balance between drinking, directions, aesthetics, and then the experience is over! Thank you!
27 juli 2022
Svar från Xtracold Icebar
Dear Maria,
What a sweet review you made.
We are happy to know you enjoyed your visit and the delicious drinks included,
We hope to welcome you soon for another fun evening!
Have a very good day!
Kind regards
Amsterdam IceBar
Cool bar
Cool bar but could be bigger / more activities in the ice bar itself. Gloves should have touch-screen fingertips. Please bring back the white coats. More clarity on how the entry works / where to wait / whether you can use your golden token before or after the ice bar experience (or both). All this could be stated on your website in order to better prepare your customers -> less confusion and questions.
27 juli 2022
Svar från Xtracold Icebar
Dear Manolis,
Thank you for your feedback and your review.
We are so sorry that we could not meet your expectations.
Your tips and recommendations are very useful to us and to our future visitors, thank you for that as well ;)
Feel welcome to visit us again for an improved experience.
Have a lovely day!
Kind regards,
Amsterdam IceBar
Te klein
Leuk om te doen, maar had niet verwacht dat het zo klein ging zijn, dacht dat het groter was.
27 juli 2022
Svar från Xtracold Icebar
Beste Jenny,
Bedankt voor uw recensie.
Het spijt ons oprecht te horen dat u niet ten volle van onze diensten hebt kunnen genieten.
We hopen dat u ons weer aan boord kunt komen voor een verbeterde ervaring.
Nog een fijne dag!
Met vriendelijke groeten,
Amsterdam IceBar
Unhappy customer
The offer said 3 free drinks when really what this is is just 1 proper drink at the bar after the experience and inside the ice bar you get either beer or a shot! That's the only options Me being gluten-free can't drink beer so had to have the 2 shots instead which was just straight vodka all for €26.50!!!
Once in the ice bar there was only 2 ice sculptures and was packed full of people so hard to get your picture opportunities-
Definitely think the company needs to chnage there drinks policy and if you can't have beer make cider or "vodka orange" or "vodka coke" a option and the ice bar needs updating more sculptures and things to do inside!
27 juli 2022
Svar från Xtracold Icebar
Dear Hannah,
Thank you very much for your feedback and your review.
We are really sorry that your experience was not as "cool" as expected.
We would like you to visit us again in the future, for an improved experience.
Have a lovely day!
Kind regards,
Amsterdam IceBar
Svar från Xtracold Icebar
Dear Mienie,
Thank you for your lovely 5-star review.
We are happy to read you had such a "cool" experience.
You are more than welcome to pays us a new visit.
Have a great day!
Kind regards,
Amsterdam IceBar
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