Xpelair Omdömen 

52
•
TrustScore 1.5 av 5

1,6

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

A replacement C4TRS for same model which packed just beyond the two year warranty. Was lazy just wanted a straight replacement but when this packs up in less 3 years I will choose a better brand. Firs... Se mer

Betygsatt 1 av 5 stjärnor

Expel Air LV100T - worst product ever. Packed up 3 days after purchase - blades catching on barrel. Retailer refused to replace. Avoid Electric City 162-170 Kenton Rd, Harrow HA3 8BL. at all co... Se mer

Betygsatt 1 av 5 stjärnor

Batch fault of Xpelair Simply Silent 100mm Contour Timed Fan. Purchased qty 2 off these. Neither of them worked. 240v supply correctly wired, no operation. This cost us 2 hours labour @ £60 per hour... Se mer

Betygsatt 1 av 5 stjärnor

The simply silent fan is a complete piece of junk ,the cover is a nightmare to remove and fit ,bought two one did not work at all ,i was sent a replacement and it did not work either ,dont buy you wil... Se mer

Företagsinformation


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1,6

Mycket dålig

TrustScore 1.5 av 5

52 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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1,6

Alla omdömen

(52)

5 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Bathroom fan Contour C4

I really wish I had read the reviews before purchasing my Xpelair bathroom fan!
I paid extra for the top of the range model with timer and humidistat.
It’s the “silent” model and yes, it is quieter than most, but then you realise by default it is set to low speed. Set it to high speed (so it works) and the volume increases.
There are some one way baffles on the rear which are supposed to keep draughts out. Mine fell off during installation.
My fan doesn’t turn off unless I disconnect the humidistat, so that’s £20 extra I needn’t have paid.
Be warned that buying Xpelair is buying junk; never again…

22 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t buy anything with LED

Don’t buy anything with an LED as they don’t last long enough and replacement is around £70 for the small LED… customer service isn’t good either. Buy a cheaper alternative.

16 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

GXC6. WHAT A LOAD OF RUBBISH

What a load of rubbish. I have had Xpelair 6 inch fans for years my old one packed up after 20 years it was brilliant. I purchased the replacement Xpelair the GXC6. Pull cord . Works prefect until the front grill goes on then won’t work. And try to get the grill off what a joke can take an hour still don’t work unless you tap the bottom then will work . DIMPLEX Who now manufactures this fan won’t acknowledge they have a problem. Biggest load of rubbish I have bought better looking for a manrose far superior. DONT BUY THE GXC6 they are not fit for purpose

31 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased an Xpelair C6TS fan around 4…

Purchased an Xpelair C6TS fan around 4 months ago to replace an ageing humidistat model .
The fan worked quietly for 2 months but is now so noisy that it's worse than the model i took off .
The fan impeller mounted on the spindle is not tight so rattles like mad . If you but any product from Xpelair then ensure that there is little or no play between the fan-blade and the main body of the fan as this will get much worse and sounds like an aircraft taking off !!!

1 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shockingly bad design Xpelair 100mm fan

Just had a Xpelair 100mm fan installed and can't get the cover off to adjust the settings. And no, pressing that thin, fragile plastic tab with a screwdriver is not getting it off. If something as simple as this can be this badly designed, I'd hate to think what other issues this fan will have. Such ridiculously poor design. I could have designed this better myself.

7 maj 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Xpelair GX9 Update

Update, I got an overdue reply and an apology the next day. The slot is a result of the injection moulding process for all GX9 front covers so apparently not an issue. There is a separate hole for the cord on a GXC9. I am grudgingly overlooking what I consider to be a defect and now hoping for no issues once installed. Review upgrade due to receiving a reply.

13 april 2023
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Betygsatt 1 av 5 stjärnor

If you are looking for a NOISY fan you…

If you are looking for a NOISY fan you can get the model C6HTS. It is absolutely awful experience. I thought that was a bad installation but it was not. Oh, It has two speeds meaning: VERY NOISY or EXTREMELY NOISY. £129 wasted. Yeap, £129!

2 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Serious Quality Control Issues

I recently purchased an XIDP100 fan to replace the failed unit in our bathroom. The failed unit was an XID100. The XIDP100 is a plastic bodied version of the XID100. The XIDP100 arrived crudely packaged with small components loose in the box and with three of the terminal box cover screw threads stripped. The supplier have exchanged the fan but the replacement also arrived with small components loose in the box and with two of the terminal box cover screw threads stripped. After receiving the first fan I wrote a lengthy letter of complaint to Xpelair but all I have received in response is a very brief email acknowledgement. I tried calling Xpelair to establish the current availability of the XIDP100 but they bluntly refused to speak to me - they will only speak to wholesalers. Xpelair are ignorant, arrogant and have very serious quality control issues in their factory. I will never buy another Xpelair fan.

28 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One extractor fan set fire and caused a short!

I had 3 of extractor fan simply silent contour c4 with humidistat. One has stopped working after a couple of month. Then a few days ago another one had a short and lit up in flames as the design does not have protection from from water dripping back on the side of the pipe. Water got into the electronics and caused a short luckily we have been home and the fuse tripped this could have burned our house down.

10 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely awful customer service

Absolutely awful customer service, after being on hold on the phone for 40 minutes and bring passed around to 3 people who didn't know who they were putting me through to, then someone hung up the call!! Waste of 40minutes I will never get back!!!!

22 november 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

GXC6 Xpelair

GXC6 Xpelair
I’ve been fitting this type of fan over 20 years and can confidently say this new reincarnation of the old Gx6 is definitely not up to scratch, the fan unit has been modified (cheapened) and the cover is of very poor quality, Xpelair have seriously let their customers down with this pile of tat, I would advise any prospecting buyer to look elsewhere.

15 mars 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Xpelair fan is better than Airvent

I'm really impressed with the Xpelair VX100 Standard extractor fan I bought from Toolstation earlier today.

It was a little fiddly to wire it up, but it is working fine - and is doing exactly what I expected.

Originally, I bought an Airvent 150mm Extractor Fan Standard, as I thought the measurement was straight across the front of the grill. As 150mm was too large, I took it back, and discovered that I actually needed a a 100mm one.

This Xpelair one was the cheapest one available, so I bought this.

Everything to do with the Xpelair one was so much better than Airvent - from the box, to the instructions (which was just a flimsly piece of A4 folded paper for the Airvent one). Xpelair even included screws and plugs, which Airvent didn't.

24 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fan for 100mm hole is 115mm

Purchased 100mm fan with 100mm window kit. Come to fitting it and it doesn't fit, I've check the window which is actually 105mm in diameter, so has space to spare. In the small print of the terrible instructions it says it needs a 115mm hole.

30 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional support

I contacted Xpelair following the replacement of a very old extractor fan only to discover several manufacturing issues with the new model one of which resulted in a significant cold draught when switched off. I'd bought the device several years ago but had delayed fitting it until the previous fan became unusable. To their credit, Xpelair acknowledged the problem & replaced the fan unquestioningly and have exceeded my expectations by some margin. Very much appreciated!

31 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Xpelair extractor doesn't start

I purchased Xpelair (DX100TS 6.7W Bathroom Extractor Fan with Timer White 240V Item Number 2041H) 12 months ago. After 6 months it showed signs of rust on the visible face and regularly requires manual intervention to start. Have to nudge the extractor blades to encourage fan start. Poor quality product.

25 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Simply Silent fans

Four Simply Silent fans have lasted about six months each. The noise coming from the unit is unbelievable, it sounds like an engine running. Replacements have been sent and fitted at cost, but to no avail. I recommend anybody seeking an extractor fan for the bathroom uses another company.

9 februari 2021
Omdöme utan inbjudan

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