xAutomotive Omdömen 15

Unbelievable customer service I was emailed after purchasing and told that I need to “verify my photo ID”due to “stopping credit card fraud” before I could get my license key the email specifically stated that during working hours, they would reply within one hour or one business day. I have emailed them over five times within the past two days and have received absolutely nothing I have paid $700 for something I can’t even use because they refuse to even send me an email back if they do not reply within the next two days, I will be requesting a refund and disputing the charge with my bank

I have my thirs BMW now and one time re-purchased the stege xhp modules for the second car.

Now for the third, I asked to implement the license for my new car, since two times purchased already, and the team from xhp transmitted the license key this time completely!

This is one of the best individual support services I have received!

And the program per se, no words needed. Top notch!!

Absolutely recommend!!!

Der Support ist erste Klasse, Antworten kommen innerhalb kürzester Zeit und die Antworten sind immer Ausführlich sowie weiterhelfend, die Jungs Wissen über alles genau Bescheid und können auch sehr technische Fragen beantworten, danke an Christoph. Die Produkte selber von xAutomotive sind ebenfalls Top :)

Der Kontakt bei Fragen ist super, die Software natürlich ebenfalls, hatte sie bei zwei Fahrzeugen beansprucht, einmal bei einem 6hp und einmal 8hp Getriebe und es schaltet und fährt super!

Just tested the new update for the windows application and finally now is possible to work on the G series with the ENET cable

Ein mega Support, super nett, schnell und ein gutes Know How. Das Produkt ist auch super und hält was es verspricht, deutlicher unterschied vorher zu nachher.

Funktioniert alles wie beschrieben.

Bei probleme ist der Support in schnellste zeit vorhanden

Extremely disappointing customer service. I requested a license transfer after trading in my G20 for a G80 at an authorized BMW dealership. I clearly explained that the dealership uninstalled the software due to legal requirements for re-inspection and a factory reset. Despite this, xAutomotive—specifically their representative "Martin P."—refused to assist. I even offered to provide documentation proving the trade-in, but they showed zero interest and made no effort to help. Save your money—this is not a company worth dealing with.

Very helpful support team, as i had to transfer my license to another transmission because car was RWD now converted to Xdrive. Support was on point. Explaining everything needed to be done before and after.
Appreciate it and cannot thank them enough.

Quick answers, absolutely professional, super friendly, i already recommend this application to many of my friends!

Excellent work! I have been working with XHP for a long time, they always respond promptly and quickly, help with any problem and solve everything at once! I am very pleased with the XHP team and will continue to work with them!

From purchase to tuning, no issues whatsoever. Recently had a engine tuning issue caused by MHD which Christoph at xHP was able to help me discover. It was nothing relating to xHP however they were fast, informative, and nice in regards to my issue. Also the transmission tune when my car was working, was incredible. Much better and very much needed if you are running an engine tune.

Great product, great team, comunicate is on perfect level!

Superb product and support

Purchased and used on my e86

Had some issues installing and initial set up but the support function team are great and got me sorted quickly

The difference it’s made to the gearbox and drive of the car is well worth the money- what an investment

10/10