Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Yanwen suport fake tracking, that is the bigges issue with that company. Their website updates a package movement that is not real. Often the last tracking is package leaving the country to destinat... Se mer

Betygsatt 1 av 5 stjärnor

If I could give 0 I would, I can’t exaggerate enough to NOT order from here. Claims there’s been delivery attempts on the tracking however CCTV on the address CLEARLY shows nobody even came near the... Se mer

Betygsatt 1 av 5 stjärnor

God if this company could get zero stars it would. My delivery time has changed multiple times, and the guys was literally right outside my apartment complex and did not deliver either of my packages,... Se mer

Betygsatt 1 av 5 stjärnor

The absolute worst! The customer service is nob-existent. The only way to "contact" is an email address and they just ignore everything. Their delivery drivers blatantly LIE and refuse to delive... Se mer

Företagsinformation


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

91 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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1,4

Alla omdömen

(91)

54 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Delivered to the wrong address and…

Delivered to the wrong address and didn't take responsibility for it.

I reached out to "customer service" and all they did is tell me the "driver team had been informed". No follow up email, just asked me to trust they would deliver on their promise.

2 days later I receive this email:

"hi
​Could you please provide a picture of your doorstep so that we can verify the issue
The address I saw in the system is:(my correct address) the address you gave me in the email is:(my correct address)

They are same,So the driver didn't deliver to the wrong address."

Days later I found my package at the WRONG address. Fortunately the other building saved it for me, but they DID deliver to the wrong address...

4 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammy Shipping

I purchased from Temu, and it has been 8 days with no tracking updates. It just says still in the warehouse. At first, they replied and said it was due to high-volume orders. After that, they quit responding, even when the bot said it was getting a rep. They are not trustworthy and take things they can't deliver. It is like the warehouse is in chaos.

3 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible Horrible Horrible!!!

Horrible Horrible Horrible!!!
Package not delivered, phone number disconnected. How could Temu use their service! Highly disappointed!!! If I could give no stars I would!!!

10 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is by far the most incompetent…

This is by far the most incompetent company i have ever been in contact with they should be put out of buisness they need to hire less stupid and lazy people. They misdelivered 5 of my orders even when i talked to them 1 week before delivery yeah sombody needs to put this conpany out of everybodies misery.

7 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the worst courier I've ever had the misfortune of having to receive my packages from. Terrible. Delivery drivers leave packages where people can steal them instead of bringing them to our door

This is the worst courier I've ever had the misfortune of having to wait on. They are very delayed in shipping and their delivery people suck. They keep leaving my packages in the lobby of my building. I've messaged them many times asking them to bring to my apt door but they don't. My packages keep being stolen as a result of them leaving my packages in the lobby. I never want them delivering to me. China should investigate this courier and also the U. S. Their drivers are very careless. I hate giving them one star. They should be getting ZERO stars.

2 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My Temu package was handled and…

My Temu package was handled and "delivered" by them. However, I never saw the package in the delivered address (apartment mailroom) following the photo instructions. When I tried to contact them, I kindly provided my address for them to check, but I left a typo in unit number. They caught this typo and kept saying because I left the wrong address and it's my fault. Even I clarified they still said I should change my address in system. It doesn't matter which unit it is as long as it's the mailroom of my apartment.
The communication was so bad with poor understanding. The customer service kept shirking responsibility.

24 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely appealing

Absolutely appealing. They have lied 4 days in a row saying they tried to deliver. We have cameras everywhere and no sign of a person trying to deliver. I paid a lot of extra money to have it delivered on time and I still don't have it. I called their number and no one spoke English. I emailed many times without response.

16 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where is my order

First they said my order was shipped on Oct 15th.It is my packer sweatshirt that I have been waiting still for my order.i want my money back & I will order from someone else.this frt company & business is terrible I have never used them & never will again.

11 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

horrable company that dosent answer…

horrable company that dosent answer emails nor admits to delivery mistakes enen though shown proof of bad delivery do not use this company you will have a hard time getting answers if you get answers at all 39 days of emails with no reply back just horrable

8 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tracker does not update, do not reply to emails & none of their phone numbers work.

I have recently ordered 2 items via 2 different UK websites (I am in HK). Both companies informed me my package was on its way with Yanwen.
The first took 3 weeks to arrive. In HK it was transferred to SF Express. Yanwen did not inform me & I only found out because I have an account with SF Express.
My second package still has not arrived & the tracking system does not update. It says picked up 19 Oct in China. It is now 3rd Nov.
Yanwen do not respond to emails & none of their phone numbers work.

1 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Delivered to Wrong Address Twice

I've ordered TWICE from Printblur and they uses Yanwen Express. BOTH TIMES, they sent the packages to the WRONG ADDRESS! After I spoke to customer service the first time they STILL got it wrong. I don't know what is going on but ZERO STARS.

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have given 1 star to this shocking…

I have given 1 star to this shocking company as it is not possible to give less, absolutely atrocious from start a carrier pigeon could do better tracking started on 08th and since is in the same place, shocking work folks get a grip of reality who is willing to hurry up and wait!?

8 oktober 2025
Omdöme utan inbjudan

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