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Your Spray Paints Omdömen 

7
•
TrustScore 2.5 av 5

2,7

Färghandel
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Företagsinformation

  1. Färghandel
  2. Färgtillverkare
  3. Leverantör av efterbehandlingsmaterial
  4. Måleri

Skrivet av företaget

Your Spray Paints is a specialist UK supplier of premium spray paints, both tins and aerosols, fresh mixed custom colours to manufacture swatch, and professional refinishing products for trade and DIY users. As part of a long-established group of UK companies serving industry for over 35 years, we have the scale, experience, and technical knowledge to deliver premium paint solutions across automotive, industrial, agricultural, manufacturing, engineering, and creative sectors. Every order is mixed to specification by trained technicians using high-grade pigments, precise formulations, and reputable UK suppliers. We stock an extensive range of RAL, Pantone, British Standard, manufacturer-matched colours, primers, lacquers, and specialist coatings designed for durability and professional results. Our mission is to make high-quality spray paints accessible, fast, and reliable for customers of all sizes. We support both trade professionals and DIY users with clear product advice, technical guidance, and fast nationwide delivery using trusted UK couriers. Your Spray Paints combines traditional manufacturing values with modern colour-matching technology, offering consistent quality across thousands of shades. Our team is committed to providing straightforward customer service, accurate colour mixing, and competitively priced products that deliver real results. Whether you're completing a repair, starting a project, or working to a client deadline — we’re here to help make it a success.

Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(7)

4 omdömen under de senaste 12 månaderna

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Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Gross Misrepresentation

Gross Misrepresentation - I had quite a long telephone conversation with this company to try to get some reassurance about accuracy of colour matching aerosols to BS codes. I was given very specific reasons why the methodology this company uses would deliver a close match.
I paid over £27.00 for a single aerosol to be delivered to me. When it arrived it bore no Your Spray Paints branding whatsoever. The company that manufactured and dispatched the aerosol is mppaints who on their own web site offer the same product for £16.00 delivered. The aerosol can is clearly and exclusively their brand. When I asked if they were the same company as Your Spray Paints they categorically denied this and said they simply supply products to them, they also refused to endorse the production methodology claimed by Your Spray Paints. In my opinion Your Spray Paints knowingly deceives, misrepresents, profiteers and brings mppaints, who seem a decent enough professional trader, into disrepute. Your Spray Paints seems to simply be a drop shipping operation of the worst kind. AVOID AVOID AVOID.

18 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Obnoxious customer service

Obnoxious customer service!

Ordered ‘antique brass’ in full faith, £27 for one tin!!!
Happily received, then followed all instructions about upside down, shaking for 2 mins etc. what came out was mustard yellow!!!!! I was totally shocked!!!!
Dave (not a helpful guy) tried to persuade me the colour was correct! Totally rubbish!!! Antique brass has a brownish tinge to it, DEFINITELY not mustard yellow!!!
He suggested I re-order!!!
Do NOT deal with this company.

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

We are sorry that the shade was not what you personally expected, but this review contains several misleading statements that require clarification.

“Antique Brass” is not one standardised colour. Our professional colour database contains more than 60 different options associated with that description, ranging from yellow-gold shades through to much darker brown tones.

You selected and ordered the specific colour code RAL 080 70 50, and that is precisely the colour we mixed and supplied. With bespoke paint, the exact colour code must be checked before ordering, as we cannot know which of the many variations a customer has imagined from a descriptive name.

The paint itself was £15 plus VAT—not £27 for one tin as stated. The £27 total included VAT and delivery to your address.

For clarity, Dave did not suggest that you reorder from us. He advised you to verify the precise colour code required before ordering from any other supplier, to prevent the same disappointment occurring again.

Had the paint not matched the code ordered, we would have investigated it as a mixing error. In this case, the correct selected colour was supplied—the issue was the choice of shade, not the manufacture of the paint.

Betygsatt 5 av 5 stjärnor

What a breath of fresh air having a…

What a breath of fresh air having a company with a phone line and a knowledgeable person to explain what you need. This is where I bought the spray paint for my furniture project and I wouldn't hesitate to recommend them. Mike

4 mars 2026
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

We appreciate the feedback Mike happy to help - Your Spray Paints

Betygsatt 1 av 5 stjärnor

Would not buy from here again

My original review was flagged by the business owner for defamatory content so this is an edited review which hopefully trustpilot will accept. I don't believe it was but hey. Recommend you do your own research on this company before using. So here is my update review. I would still never buy from here again. The paint that was provided was not made, mixed or packaged by them. There was a catalogue of errors by the courier for which I have evidence and the emails from them were, in my opinion, rude, arrogant and unhelpful.

UPDATE: I ordered the exact same product from a different website and it was left in a safe place without issue and the brand label is the same company that I believed I was ordering from.

17 november 2025
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

Hi Matthew,

Thank you for taking the time to update your review. We are sorry that your experience was affected by issues with the courier. We understand how frustrating delivery delays can be, and we always work with customers to resolve these situations as quickly as possible.

For clarity, all spray paints supplied by Your Spray Paints are mixed, filled and packaged by our own team in the UK. We use established UK suppliers for raw materials, but every finished product is produced by us to the customer’s specification.

During your order we provided the full courier tracking information and supported you with the updates we received from the carrier. We always aim to be clear, responsive and helpful, and we are sorry if our communication did not come across that way to you.

If you would like us to review any part of the order again, please feel free to contact us directly at customerservices@yourspraypaints.com
— we are always happy to help where we can.

Thank you,
Your Spray Paints Customer Support

Betygsatt 5 av 5 stjärnor

Ordered 4 spray paints in Farrow and…

Ordered 4 spray paints in Farrow and Ball colours. I ordered it in Matt. The spray paints covered my radiators very well and I am extremely pleased with the colours. I called first before I ordered.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

Thanks for your feedback - were happy we could help you in your project. Your Spray Paints

Betygsatt 1 av 5 stjärnor

Items missing, customer service non-existent

I received an incomplete order and tried contacting customer service. Five days later, the stuff I paid for still did not materialize, and no reply from customer service. Tried calling, but nobody is picking up the phone.

30 augusti 2024
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

Hi Coraline,

Thank you for taking the time to leave your feedback. We are sorry to hear that you felt your order was incomplete — we understand how frustrating that can be.

For clarity, your order was dispatched in full and within the expected time frame. We also sent follow-up emails regarding delivery and the items included, so we are concerned that our responses may not have reached you. Sometimes automated emails can land in spam folders, which may explain why you were unable to find our replies.

Our customer service team is available Monday to Friday, and although call volumes can be high during peak periods, we do return messages and respond to all emails we receive.

If there is anything still missing or unclear about your order, we would really like the chance to resolve it for you. Please contact us directly at customerservices@yourspraypaints.com
with your order number so we can look into this straight away.

Thank you,
Your Spray Paints Customer Support

Betygsatt 1 av 5 stjärnor

What a horrible company

What a horrible company, I have made a purchase of two spray paint from them, they have sent the package without notice, my details have not been shared with DHL which didn't contact me for delivery, delivery attempts or contact of any kind, now yourspraypaint don't want to fix their mistakes and I have lost my purchase which is not refundable..... What a company!!!!

11 juli 2023
Omdöme utan inbjudan
Logotyp för Your Spray Paints

Svar från Your Spray Paints

Hi Khalid,

Thank you for sharing your feedback. We’re sorry that your experience with the delivery process was frustrating — courier issues can be inconvenient, and we do understand how disappointing that can feel.

For clarity, your order was dispatched promptly and DHL attempted delivery twice at the address provided. When no one was available to receive the parcel, it was taken to your local DHL Service Point for collection. DHL also issued a card and electronic updates to notify you, and we supplied you with the tracking details to help you collect it.

Your details were provided to DHL as part of the shipment, and the order had remained available for collection since their second delivery attempt. We have always been happy to assist and provided the information needed to retrieve the parcel.

If you would still like help to re-check anything for you, please contact us at customerservices@yourspraypaints.com
and we will gladly take another look.

Thank you,
Your Spray Paints Customer Support

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