Residual Monthly Horrific Services
More like what goes wrong EVERY month. Time to renew. ALWAYS seems to be an issue. Service is cut off. And it takes almost a week to get it working again. It's beyond ridiculous!!!
19 juni 2025
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
SCAM SERVICE PLEASE AVOID
Ninja Ana is fraudulently closing my request tickets without resolution. REFUND IS NOT BEING ISSUED EVEN AFTER COUNTLESS CORRESPONDANCE.
SCAM SERVICE. I DO NOT RECOMMEND.
23 februari 2025
Omdöme utan inbjudan
You and your time a way too valuable for this company to waste
DO NOT WASTE YOUR TIME. switched
my son's phone service to YOmobile and regret it. They might as well not even have a customer support team. they are useless. I have spent the last 15+ hrs trying to get help. originally I requested help with my son's phone service as it stopped working after we paid his phone bill. I was unable to get help when I requested help. Just a "how may I assist you" and then gone. after a couple of hours of getting no help from CS with the service I decided to switch carriers. I found a new carrier and wanted to port my son's number over not only cause of the perks the new carrier provides when number is ported but also cause he shouldn't have to change his number AGAIN. to port a number I need my acct number and a transfer pin if the company requires one. the worst part about that is not only do I need to contact customer support for the transfer pin but to ask for my acct number as well since it is not provided anywhere on my acct. I have been requesting this info for over 12 hrs and still have not been provided this information with the few responses I have gotten back. I only get a response when I open a new ticket. when you ask for help they respond 1 time and then disappear. they do not care what you respond back saying or if they were able to resolve your concerns. they just don't respond at all, unless you make a new ticket requesting help! IF YOUR TIME IS WORTH ANYTHING TO YOU, DO NOT SWITCH TO YOMOBILE.
10 februari 2025
Omdöme utan inbjudan
Worst Experience Wrongfully Charged $60 After Multiple Attempts to get them to Remove my Card during the free trial because the service never even worked they still charged me
Dear [YO Mobile] Customer Support,
I am reaching out regarding an unauthorized charge of $60 to my card ending in 6892, despite my repeated requests to cancel my service and remove my payment information. I have requested multiple times for my account closure and card removal, yet my card was still charged on [02/09/2025]. I never even activated the eSIM because the it didn’t work and the customer service was terribly slow, so I gave up and messaged the chat support to remove my card and delete my account.
This is unacceptable and highly unprofessional. I demand an immediate refund of this unfair charge and written confirmation that my account has been permanently closed and my payment details removed from your system. I tried several times to remove my card myself but your app would not let me and instead of listening to my request they kept trying to get me to stay with them, when I am telling them to remove my card. Failure to resolve this matter promptly will leave me no choice but to:
File a chargeback dispute with my bank for fraudulent charges
Report this to my local authorities and relevant consumer protection agencies.
Pursue legal action if necessary.
I expect a resolution within 24 hours before I escalate this further.
Sincerely,
Jo Swearengin
9 februari 2025
Omdöme utan inbjudan
Terrible company
Terrible company. They have no communication after getting your business. Started a activation and port online and left my number in limbo. Couldn't get anyone to respond to any messages or emails. The never answer the phones. Phone calls go to voicemail. This place is ridiculous. Worse experience I've ever had with a wireless provider
27 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.