Yamaha Omdömen 245

I’ve been a long-term Yamaha customer and invested heavily in the MusicCast ecosystem across my home, including amplifiers, soundbar, subwoofer and multiple speakers.

A key reason for choosing Yamaha over other brands was the advertised compatibility with voice assistants such as Alexa (and Google), allowing full voice control of the system.

Following a recent update, this functionality has now been removed. The system no longer performs as it did when purchased, and a core feature has effectively been withdrawn.

I contacted Yamaha directly to understand the situation and was informed that:

The issue is linked to third-party changes
The functionality has been withdrawn
There are no plans to reinstate it
No remedy or compensation is being offered

While I appreciate that third-party integrations can change, this was a major feature and formed a key part of my purchase decision. Removing it significantly impacts the usability and value of the system.

What is most disappointing is the response from Yamaha, which feels like the issue has been brushed aside rather than properly addressed for affected customers.

I am now pursuing this further with the retailer under UK consumer law.

Overall, very disappointing experience from a brand I previously trusted.

Top-Receiver ... aber bei einer CashBack-Aktion waren offenbar zwei QR-Codes zur Produktregistrierung in Umlauf und nun bekomme ich nach etlichen Monaten seit direkter Nachfrage den Hinweis, es sei nun selbst für eine Kulanz zu spät. Quatsch, da solche Buchungen in jedem Unternehmen jederzeit möglich. Spricht wohl leider für sich.

Service après vente catastrophique.. Pour un scooter neuf et un silencieux d’échappement Akrapovic vendu par Yamaha dont le joint a été endommagé par la concession dans laquelle j’ai acheté mon scooter, des mois d’attente.. Je dois rouler actuellement avec mon silencieux d’origine et ne pas profiter de mon accessoire à plus de 1000 euros.. À fuir absolument..!!!!

I purchased a Yamaha RX V4A Amplifier.
It was going fine until just out of warranty when the unit kept going into protection mode. By the way this is widely reported. I took it for repair only for it to continue to do it. Yamaha were no help and told me to take it back to the repair shop where there would be another fee. Cutting a long story short I would stay well clear of this unit and Yamaha. We have a Denon unit still going strong after 17 years. 3 years is a joke when you think you are receiving a quality product. 0 stars for Yamaha.

Ich bin leider sehr enttäuscht vom Kundenservice von Yamaha.

Bei meinem AV-Receiver RX-A4A (Kaufpreis über 1.500 €) treten Tonaussetzer auf. Für das Gerät besteht eine 5-Jahres-Garantie, weshalb ich mich an den Yamaha Support gewandt habe.

Die Kommunikation verlief jedoch sehr langsam und nach mehreren Nachrichten wurde ich am Ende lediglich an eine Service-Station oder den Händler verwiesen. Dort müsste ich den gesamten Sachverhalt erneut erklären und den Prozess praktisch wieder von vorne beginnen.

Von einem Hersteller wie Yamaha hätte ich einen deutlich besser organisierten und koordinierten Service erwartet. Bei einem Gerät in dieser Preisklasse erwarte ich eigentlich, dass sich der Hersteller im Garantiefall aktiv um die gesamte Abwicklung kümmert – von Anfang bis Ende.

Zusätzlich hätte ich erwartet, dass zumindest geprüft wird, ob ein Service vor Ort möglich ist. Ein AV-Receiver dieser Klasse ist schwer und nicht gerade einfach sicher zu verpacken. Es ist kein gutes Gefühl, ein Gerät im Wert von über 1.500 € per Post zu verschicken – insbesondere wenn unklar ist, wer im Schadensfall während des Transports haftet.

Außerdem fällt es mir schwer, ein so teures Gerät an einen Servicepartner zu schicken, der online teilweise sehr kritische Bewertungen hat.

So stelle ich mir den Service eines Premium-Herstellers ehrlich gesagt nicht vor.

Sollte sich die Situation noch positiv entwickeln und Yamaha die Abwicklung kundenfreundlicher gestalten, bin ich selbstverständlich bereit, diese Bewertung entsprechend zu aktualisieren.

at the Yamaha website they tried to scam me for loading ramps for $500 when there is one at the Yamaha place that you can use for free. there quads and skidoos are nice, but the way they tried to scam me.

Purchased the paino in January, uploaded receiptcopy and IMEI number as requested through the portal. Did it all over again on several occasions - 7 to be precise in a period of 2 months. All you receive is an email addess from NO REPLY stating they're looking into it and another asking you to uploads the same document all over again!Today I spotted an email stating that I'm nolonger entitled to the cash back as the offer finished 3 days ago! Total scam.

N’achetez pas Yamaha et allez pas faire réparer chez eux, j’ai un xmax300 avec 22000km moteur cassé et venez de sortir de réparation 1mois et demi avant cette casse moteur. Aucune prise en charge de la part de Yamaha on me demande payer 5300€ de réparation. Honte à eux, quand vous appelez Yamaha, il vous dise que c’est le revendeur Yamaha qu’il faut contacter et le vendeur dis l’inverse. Honte à fuir

I purchased a Yamaha zuma and it's been in the shop since sept 2025 waiting on Yamaha to send parts. They haven't sent the last part yet. Since I purchased the zuma it's been in the shop more than our house. I bought it as a gift for my husband.i called Yamaha and they kept lying.

Ho acquistato una Tracer 7 aspettandomi qualità alta. Mi ritengo soddisfatto solo a livello di motore ..per il resto la mia vecchia moto di 21 anni (Italiana) aveva una qualità costruttiva molto più alta. Non acquisterò mai più da questa marca.

Worst service even they not responding any emails calls 5 times same issue i sent so many emails they are still not responding service people resolving issue applied local coolant now its return into jelly

Showroom details

Customer Relationship Manager-6364375688 or Service Manager: 7795716341 or Email us ID: arjunmotorscrm09atgmail.com
Im unable to add @gmail.com
Address
Shop No. 937, Yamaha Motor Showroom - Arjun Motors, 4, New Kantharaj Urs Rd, Lakshmipuram, Mysuru, Karnataka 570004

He comprado un receptor Yamaha RX V4A.la peor compra de mi vida hay que ser ingeniero para usarlo,ni las propias instrucciones de la compañía se entienden,y los vendedores tampoco saben .

Pedí una chaqueta para regalarla en reyes, nunca llegó por supuesto, pero ni se podía hacer seguimiento del pedido, ni podías ver nada, tras ponerme pesada y mandar emails me retrasan el pedido , tampoco llega en ese retraso de ellos, y tras cancelarlo y pedir mi dinero por qué ya no la quería. Sin ningún problema total tu paquete está perdido, porque hemos hablado con el servicio de mensajería( perfecto ) en unos días te llega el reembolso.
Si no llego a mandar un email porque ya no quería vuestro producto( entre otras por la poca seriedad), no me entero de que está perdido y nadie me avisa.
Sigo esperando el reembolso, y me mandan un email que mi pedido ha sido entregado …
Si hace cinco días me confirmasteis el reembolso.
Estoy muy descontenta con el servido entero en general y por su puesto quiero mi dinero.

Suono una loro tastiera da anni e mi trovo benissimo.

Buonasera,
in data 25/11/2025 ho fatto eseguire il tagliando dei 20000 Km al mio T-MAX del 2022 ho speso 800 euro e dopo alcune settimane quando usavo il freno posteriore sentivo un rumore di sfregamento piuttosto accentuato, non sopportandolo più il 28/12/2025 ho smontato la pinza freno posteriore e le pastiglie non c'erano più frenavo col ferro ho guardato il conta chilometri e avevo percorso dal giorno del tagliando 300 Km, oserei dire una bella vergogna.
Adesso cercherò di comunicare quanto accaduto a Yamaha Europa e per conoscenza a Yamaha Japan e sempre pre conoscenza alla guardia di finanza. non credo succederà nulla però chissà.
Da bologna è tutto

I have enjoyed a wonderful outcome with Yamaha Customer Service for my audio needs. Getting a LIVE person is so refreshing. Better than that is they know their stuff and actually hang with you until the issue is resolved.

Even better, their customer records minimize you having to go back everything over and over if you need multiple calls. Loved the experience and they deserve a 5, heck a 6 out of 5.

Super Tolle Bedienung, Preis-Leistung! Safe korrekt und entgegen kommen

J’ai acheté un tablier X MAX, 125, chez un concessionnaire MCM moto à Lausanne Yamaha(suisse)
Et voici se que dit le descriptif du tablier X max

Le tablier permet de profiter du trajet même par mauvais temps.
Imperméable et conçu pour garder la chaleur, il protège les jambes et assure un plus grand confort en cas de pluie ou de vent.

Quand je prends mon scooter, et qu’il est parqué a extérieur et qu’il pleut, il y a toute l’eau à l’intérieur de tablier, il n’est absolument pas à imperméable, c’est une arnaque, j’ai ramené le scooter au garage, ils ont changé le tablier sous garantie, et ça continue encore. Le descriptif du tablier et mensonger et c’est pas vrai qu’il protège la pluie. Alors éviter d’acheter se tablier qui coûte 225 Fr.. Ça vous évitera comme moi de perdre l’argent, je déconseille cet achat chez Yamaha

Music cast is absolutely rubbish, tried connecting umpteen times and same old message "Failed to connect"

Always had a Yamaha surround amp , rx-v4v bought it a couple of years ago now , total crap! If you can get it to steam , it's ok , but it's so unreliable it will do your head in, you won't get Yamaha to reply till after they have sorted out the server, and it's not their fault . They obviously don't mention the amps don't always work when you are buying !! Thinking of launching the pile of crap out the window! Constantly resetting, rebooting , and signing into music apps , which is a waste of time , because their server is sh*t !! Don't buy