Xonder Omdömen 

102
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have had the card reader and xonder pay for over a month now, I’ve lost count of how many wattsapps and emails I’ve sent, they are holding over £700 of my money with no given reason, this is beyond... Se mer

Betygsatt 1 av 5 stjärnor

Account opening was painfully slow, and took months with little to no updates. Initially issued card/account in the wrong name, which was eventually fixed after numerous emails. Fast forward... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Given Xonder app a go and I’ve got to say it’s been pretty decent so far. None of the faff you’d expect with a traditional bank and the app layout is easy to suss out. The customer service chat sor... Se mer

Betygsatt 5 av 5 stjärnor

Finally a proper bank that knows what businesses require! I have been search sing for a while and other bank accounts are either too complicated with hidden charges or they’re just too basic with hard... Se mer


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(102)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Do NOT use this bank

Account opening was painfully slow, and took months with little to no updates.

Initially issued card/account in the wrong name, which was eventually fixed after numerous emails.

Fast forward months later and emails are not being answered, tried to make contact attempts numerous times via email to support@ as well as filling in a contact form directly from the app but no reply!

Have now closed this account and went to a proper account.

9 juli 2023
Omdöme utan inbjudan
Logotyp för Xonder

Svar från Xonder

Hello David

We apologise if you are having trouble using the Xonder App

Please reach out to our team via the in-app chat or drop us an email at support@xonder.co.uk and we will be happy to help

Kind Regards

Xonder Team

Betygsatt 5 av 5 stjärnor

Had some difficulty with opening an…

Had some difficulty with opening an account with xonder specifically with th application/onboarding process. I had submitted an application but for some reason it wasnt verified on there side. Contacted there support and then everything Went very smoothly and by the end of it, everything was up and running, quicker and smoother than anticipated.

Will definitely recommend xonder

2 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bank great service

Great bank great service

Great business account for small businesses

Needed to update my account and support were very quick in resolving the issue

1 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top notch service from a top notch…

Top notch service from a top notch account

Saw Xonder on Facebook on Monday, applied for an account on Tuesday, and got approved for an account on Wednesday, was receiving money from my customers on Friday and Saturday, chilled on Sunday!!!

25 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Finally a proper bank that knows what…

Finally a proper bank that knows what businesses require! I have been search sing for a while and other bank accounts are either too complicated with hidden charges or they’re just too basic with hardly any features! Xonder has the perfect balance! I’m very pleased with the app and the customer service is very good

19 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An experience which must be applauded!

An experience which must be applauded!
I required a business bank account for my restaurant business and came across xonder in the App Store. The sign up process was quick and easy and I was approved within the space of three days. I am now using the account and I must say I am glad I chose xonder!

9 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Updated: DO NOT BANK your money is not safe...

UPDATE: it is now 12th July and still no money. Previous review:
A client paid me and they have been keeping my £7,000.00 for a month now even though all requested paperwork has been provided! Did not answer a single form of contact until I wrote an official complaint letting them know that I will contact the FOS (Financial Ombudman Service) and still they answered only that they are waiting on "banking partners" when in reality I believe they are just using my money for their own good. I am sure I am not the only one. My name is Andris Neimanis and company name is Bismark Transport & Logistics Ltd, I will update this review with further info once anything changes.

8 maj 2023
Omdöme utan inbjudan
Logotyp för Xonder

Svar från Xonder

Hello Andris

We're really sorry to hear that you've had this experience

The safety side of banking occasionally requires for us to ask for further information about you and your business

If you'd like to chat to us about this please send an email to support@xonder.co.uk

Betygsatt 5 av 5 stjärnor

In love with Xonder

In love with Xonder

I loves using Xonder business banking!....

Needed support twice and their response was really quick and they helped solved the issue on the in app chat

Transfers in and out are pretty quick a few minutes could do with not having to put in a code every time

Overall though they are a good bank to choose for small businesses

29 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had some trouble getting the account…

Had some trouble getting the account activated but once that was completed the app works great

I have been using this bank for the last 3 months and the app has improved a lot in that time

Will definitely recommend

25 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would recommend xonder for anyone…

I would recommend xonder for anyone looking to open a business current account as it was very quick and easy for me to get setup

The account features are great and I’m also saving on transfer fees as there are no charges with xonder

16 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please do not bank with them

Please do not bank with them! You will end up losing your money!
This is what they reply after they closed my account: "We apologise for the inconvenience. The refund is still being processed by our banking partners. We have raised the ticket and we will update you with their progress."

Same robotic response for several months

They hold my funds for several months, Despite cooperating with them with adequate response and payments proofs. If you want to save yourself try better alternatives like Tide or Revolut Business.

Xonder is a joke.

2 januari 2023
Omdöme utan inbjudan
Logotyp för Xonder

Svar från Xonder

Hi

Thank you for taking the time to leave us a review

We're sorry for any inconvenience caused but we can't keep accounts open where we have received a claim of fraud. Any remaining balance has now been returned to you

If you'd like to discuss this further please email us - support@xonder.co.uk

Many Thanks

Xonder Team

Betygsatt 5 av 5 stjärnor

I would say what made my experience…

I would say what made my experience great with Xonder Bank was that everything seems to be quite simple to navigate and use. I signed up through the app in less than 10 minutes and my account was fully up and running within couple of days.
I’m now running my business payments through xonder and all seems great

20 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience from start to finish

Great experience from start to finish

Easy and quick signup process, had to send them a document to verify my business which was a little bit of hassle but it was pretty easy to upload a picture of my business card in app and the account was swiftly approved

The app is easy to use and I love the little spending and categories tool. Xonder is a great bank to use for your business and like most business owners what I love most about it is it is FREE!!!

20 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best business banking app out…

The best business banking app out there. I have tried all the others and Xonder is the best. The sign up process is so simple and the communication and updates is top notch. Tracking payments is easy. Sending and receiving payments are made simple. Very clever app design

5 februari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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