Wren Kitchens Omdömen 

Had t wells round to measure my kitchen was fast,efficient and proffesional kept me informed along the way

Generally we were happy with both bedroom and kitchen installations. Pushy salesman to finalise the order. A few issues occurred, first was the bedroom which had been incorrectly measured and left with a large gap, however, we came up with a solution and Wren sent larger units, ok this delayed the installation and we had to get the builder to return, but it worked out nicely.
Second issue was with the kitchen units, we specifically requested a cupboard above the extract fan for additional space (small kitchen) we paid extra for a purpose made unit but it arrived without a shelf, so with the extract installed you could not use the cupboard. We requested a shelf which the sales staff said they would sort out, then a phone call from head office saying one could not be provided as would render the warranty. Just a simple shelf after spending thousands should have been a simple solution but Wren failed to answer calls and refused to provide, has put a nasty taste in our mouth.

The wrong coloured item had been delivered with my bedroom order. A replacement was delivered and this too was the wrong colour. I rang customer services and spoke to Joseph who immediately took ownership of my problem. He suspected a misidentification in the warehouse. Joseph promised to investigate and ring me the following day. He kept his promise. The error identified and a correct replacement would be sent. Of course mistakes happen. But I was extremely impressed with Joseph in Customer service in finding the solution. My bedroom furniture by the way looks amazing.

I am sorry to tell you but the very precious teddy of my son disappeared after the delivery service from the entrance room.
We are absolutely disappointed. I kindly ask you to return the teddy back!

Had my home survey from wren done by a brilliant man called Tim marks, really friendly and was really efficient at the job making sure to get every measurement and detail for the design of my kitchen. Great service especially for free!

We had a wonderful experience working with Renata to design our new kitchen. She was incredibly kind, professional and helpful throughout the whole process. She listened carefully to our ideas and made fantastic suggestions, helping us choose the right items and details to create the kitchen we had always dreamed of.

Renata was patient, knowledgeable and genuinely invested in making sure everything was just right for us. We are so grateful for her help and creativity and would highly recommend her to anyone looking to design their dream kitchen. Thank you, Renata! ❤️

Just like to thank L Barrington
Who came out to measure the 3 bedrooms as it was originally only booked in for one bedroom . But we were the last call so measured the other 2 for us . Took his time was very thorough and very pleasant . Thankyou again for spending longer here than you thought . Very grateful .

Great service made it quick and hassle free #50519696 3 Gilbert

Received a phone call from Gary 5 minutes before his arrival. He was professional, polite and thoughtful during his visit to take measurements in preparation for the design team

Kitchen cabinets started to delaminate after 2 years. Called wrens to get this fixed, fobbed me off with we need photos from 3 different angles with a penny coin in the photo to show the degree of delamination. They just mess you about when it comes to their ‘guarantee’. Not too fussed as looking to renovate kitchen in a year or 2 but definitely won’t be using Wrens.

My Wren Kitchen is absolutely perfect.
The customer services kept me up to
date with all of my appointments.
The kitchen fitters were excellent nothing was too much trouble and the Quartz Worktops are just beautiful.
I am really proud of my kitchen.
Thank you to everyone at Wren.

S Jeffs was professional and efficient. He was very friendly and told us exactly what he would be doing and advised us what to expect from our follow up appointment.

On time and good communication

Very professional arrived on time and great service fast and very reliable and appreciated keeping us updated awaiting his arrival

David Tebbs the surveyor was fantastic today! Very helpful and efficient

L Albrow showed professional service, he was polite and communicated well.

Really helpful and efficient service from Tim!

A Moss was excellent, very polite and efficient.

The surveyor who came to measure my kitchen, Tom Wells, arrived for the appointment on time. He was polite and professional at all times and was able to answer any questions that I had.