Wren kitchens were busy but offered a return phone call, which duly happened. April was the Customer service representative who dealt with the issue. Her patience at talking me through a video on Z... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
S Jeffs was incredibly helpful throughout our home measure. He was friendly, professional and really took the time to understand what we were looking for. He got things started quickly, measured every... Se mer
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The wren kitchen process was great start to finish. Madeleine at Poole Wren was very knowledge and great with working to the requirements initially stated - she designed something I absolutely loved... Se mer
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Contacted Wren to seek help in repairing a loose hinge on one of our cupboard doors. Samuel could not have been more helpful. He set up a video call in order to see the problem and then offered to rep... Se mer
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Företagsinformation
Om Wren Kitchens
Skrivet av företaget
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.
The Wren Way
Skrivet av företaget
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Kontaktuppgifter
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Storbritannien
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Utmärkt
102 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received a call back from Natasha today…
Received a call back from Natasha today regarding an issue with a cupboard hinge the replacement was no trouble she was very polite and helpful.
15 september 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Thank you to Mark Rennolds
Thank you to Mark Rennolds. He was very polite and respectful in my house. Very kind and was happy to help
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Francesca,
We're so pleased to hear about your positive experience! It's wonderful to know that Mark was polite, respectful, and happy to help. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
I was in a call for an hour with Amanda…
I was in a call for an hour with Amanda absolute super star so patient and helpful
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Laura,
We're delighted to hear about your positive experience! It's wonderful to know Amanda was so patient and helpful during your call. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
I claimed against the guarantee and it was hassle free.
i claimed against the guarantee for several replacement kitchen cupboard doors . The kitchen is 7 years old and i expected major hassle , in fact it was the total opposite.
I sent the pictures and they accepted the issue and are sending replacement doors .
Special mention for April who was incredibly helpful and a credit to wren customer services.
i was so impressed i will be getting another kitchen from Wren for a different property next year.
I would highly recommend them.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Peter,
We're delighted to hear about your positive experience with our guarantee process. It's wonderful that our team member was incredibly helpful and that we could resolve the issue with replacement doors so smoothly. We appreciate your high recommendation and look forward to assisting you with your next kitchen.
Warm Regards,
Daniela
Wren Kitchens
Ade was super helpful on the phone and…
Ade was super helpful on the phone and sorted the replacement parts we needed.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Isobel,
We're delighted to hear about your positive experience! It's wonderful to know that Ade was super helpful on the phone and sorted the replacement parts you needed. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Svar från Wren Kitchens
Hello,
Thank you for your 5* review! We are pleased that you had great service!
Warm Regards
Daniela
Great service and on time
14 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hello,
Thank you for your 5* review! We are pleased that you had great service!
Warm Regards
Daniela
O Firouzia was great and I’m happy with…
O Firouzia was great and I’m happy with his job
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Najrul,
We are so pleased to hear about your positive experience! It's wonderful to know that our team member provided great service. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Friendly and knowledgeable
Tim Marks from Wren completed our home measuring service today. Tim was both friendly and knowledgeable.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Lee,
We're delighted to hear that your home measuring service experience was so positive. It's wonderful that our team member was both friendly and knowledgeable. Thank you for your feedback!
Warm Regards,
Daniela
Wren Kitchens
Easy helpful staff
Easy helpful staff
A Kenyon and colleague (quartz fitter) went above and beyond to get the job finished in the one visit
Only piece of advice I’d give or a selling point for wren is … pay for the kitchen fitting! It seems expensive but it’s cheaper than the divorce 🤣
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hello,
We're delighted to hear about your positive experience with our helpful staff. It's wonderful that our colleagues went above and beyond to complete the job in one visit. We appreciate your kind feedback and advice!
Warm Regards,
Daniela
Wren Kitchens
I was very pleased with the service…
I was very pleased with the service provided by O. Firouzia. They were polite, courteous, and professional throughout the visit. They measured my bedroom carefully and efficiently for a wardrobe fitting with Wren, explaining everything clearly and ensuring the process was completed smoothly. Excellent customer service from start to finish, and I would be happy to recommend their services.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hello,
We're delighted to hear about your excellent experience with our team member. It's wonderful that they were polite, courteous, and professional, ensuring a smooth process. We appreciate your kind words and recommendation!
Warm Regards,
Daniela
Wren Kitchens
Shocking
From start to finish, we'll not finished and been six weeks now. We had a surveyor come out and he measured our kitchen and the store did the design. Kitchen arrived and one side of the kitchen was all wrong as the surveyor messed up and was too big to fit. Had to redesign noe half of kitchen. Sent another surveyor out and he said that the first surveyor messed up. With the original order that arrived, no fridge freezer was with the order. So had to wait weeks for new design. Turned up and there was parts missing and 4 cupboards missing. So had to contact wren again to ask for missing units. Couldn't get through to customer service so went back to the store. They ordered missing parts. Arrived a week later, but parts were missing. So ordered missing parts. When they arrived they were still the wrong ones. Absolutely disgraceful and awful service. Living in a building site for weeks. Wren just don't care and wished I went with Howdens now. Have complained and waiting for an outcome. Shocking, unprofessional and all round awful service.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Jason,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to your Resolutions Advisor, who is already looking into this for you.
Warm Regards,
Daniela
2 drivers were spot on
2 drivers were spot on rob and John went above and beyond delivering my replacement door fronts and decor panels. Nice and friendly delivery service
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Richard,
We're delighted to hear about your positive experience! It's wonderful to know that our delivery team went above and beyond with your replacement door fronts and decor panels, providing friendly service.
Warm Regards,
Daniela
Wren Kitchens
I spoke to Edyta at the customer…
I spoke to Edyta at the customer service department. She was very polite and very helpful. A side panel was the wrong size. A new panel is being sent and will arrive on Monday. I would definitely recommend Wren to anyone looking for a new kitchen.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hello,
We are so pleased to hear about your positive experience with our customer service team. It's wonderful that they were able to assist you efficiently with the panel issue. We appreciate your kind recommendation!
Warm Regards,
Daniela
Wren Kitchens
Ben and Andre were fab
Ben and Andre were fab! Good communication before arrival and delivered everything into the house carefully and swiftly always checking everything was ok where they were putting it, and there was a lot!!!! Thanks!
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi David,
We're so pleased to hear about your positive delivery experience. It's wonderful that our team members communicated well, delivered everything carefully and swiftly, and checked placements. We appreciate your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Highly recommended.
Highly recommended.
Thank you Andy Moss for being very professional, efficient as well as patient and answering the questions I have asked to clarify my doubts regarding the fitted wardrobe during the measurement survey. Good start with Wren Kitchens team, looking forward to fulfill our dream with you.
All the very best with your journey.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Jicky,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were professional, efficient, and patient, clarifying all your doubts. We appreciate your kind words and look forward to fulfilling your dream with us!
Warm Regards,
Daniela
Wren Kitchens
My experience has been great
My experience has been great, Joseph was very thoughtful understanding and his got the issue sorted.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Warren,
We're delighted to hear about your positive experience. It's wonderful to know that Joseph was thoughtful and understanding, and successfully resolved the issue.
Warm Regards,
Daniela
Wren Kitchens
Donna was brilliant!
Donna was brilliant. Lovely to talk too, listened and solved the problem. Video call feature is so efficient! Follow up email sent to me straight away with all the info I needed. Thankyou!
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Emily,
We're so pleased to hear about your positive experience. It's wonderful that Donna was brilliant, listened, and solved the problem, and that the video call feature was so efficient. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
The fitter was helpful
The fitter was helpful, approachable and professional
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Tracy,
We are delighted to hear about your positive experience! It's wonderful to know that our fitter was helpful, approachable, and professional. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
During installation I have needed to…
During installation I have needed to call customer services on a couple of occasions to resolve snagging issues. Both times I received excellent customer service from Jordan D and Georgia. They both resolved my issues at the first time of asking.
15 september 2026
Omdöme utan inbjudan
Svar från Wren Kitchens
Hi Mike,
We're so pleased to hear about your positive experience with Jordan and Georgia. It's wonderful that they were able to resolve your issues efficiently and on your first contact. We appreciate your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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