I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up a... Se mer
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Det här tycker kunderna
Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Se mer
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Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Se mer
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I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Se mer
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Företagsinformation
Skrivet av företaget
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Kontaktuppgifter
Whitechapel, L1 6DS, Stanley Street, Storbritannien
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
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What an amazing experience!
What an amazing experience!! Daisy and Zara looked after us and the customer service was just incredible. My daughter felt like a celebrity! All the staff were so lovely and welcoming, she didn’t feel nervous at all after arriving. The earrings on offer were all beautiful, everything was explained in great detail and they made sure she was happy and comfortable.
She was given a certificate and teddy bear afterwards and she was beaming. I couldn’t recommend Wongs enough, my daughter is already asking for a second piercing!! Thank you all so much XxX

Svar från Wongs Jewellers
Picked up my beautiful wedding and…
Picked up my beautiful wedding and engagement rings today after having them redesigned and size altered. Originally dealt with Sara, wonderful service and kept up to date all the way through the process. Today I had the pleasure of meeting Charlie and she was delightful. I have to say Sara and Charlie are a credit to Wongs, so professional and happy in their job it was an amazing experience. Wongs far surpassed my expectations, I didn’t think my rings would totally blow me away. Your craftsmanship is 2nd to none, thank you so much. Regards Lorraine Jones. X ❤️

Svar från Wongs Jewellers
Engagement ring
Brilliant service and wonderful staff . Made a 65 year old engagement ring like new . It really was a lovely experience , such a welcoming shop .
Thankyou

Svar från Wongs Jewellers
Danny & Anna Liverpool 10/10
I have recently visited the Liverpool store to discuss have a wedding and engagement ring remodelled. I had made appointments for both visits and was seen straight away. I wasn’t rushed at all, plenty of time for me to explain my vision. I saw Danny on one visit and Anna on the next. Both of them were amazing! Listened to me, offered advice and offered rings for me to try on. They were both so good at their job; friendly, professional, knowledgeable and enthusiastic. The shop is beautiful and the whole experience was just 10/10. Excited to pick up my rings which I feel confident will be amazing.

Svar från Wongs Jewellers
Fantastic shopping experience from Wongs and Daisy
I ordered an engagement ring online and collected at Wongs in Liverpool, the products are superb, really beautiful jewellery that I had no hesitation in purchasing, but what made this such an outstanding experience was the phenomenal customer service from the staff, Daisy in particular.
Daisy is an absolute credit to Wongs, I couldn’t imagine a better brand ambassador. She was friendly, polite, smiley and went above and beyond to make sure I had a seamless shopping experience, explaining perfectly the products and services offered and the next steps for my journey in terms of resizing if needed and has left a fantastic impression to leave me feeling as though there is only one place I could possibly go for my wedding rings.
I left the shop feeling excited and enthused to give my girlfriend the ring, thank you Wongs and thankyou Daisy for providing such a superb shopping experience

Svar från Wongs Jewellers
We attended Wongs in Manchester City…
We attended Wongs in Manchester City Centre and was served by Danny. He was totally professional from the start, my daughter and I were looking at engagement rings outside through the window. Danny came out to greet us and asked if we needed help, he asked my daughter what design ring she liked and then invited us in to try some on. Danny sat us down and offered us a compilatory drink of prosecco then brought my daughter a tray of rings to try on. My daughter found her forever ring Danny knows his trade and is extremely knowledgeable and made this a truly memorable experience for my daughter the service we received was 10/10. Thank you so much Danny

Svar från Wongs Jewellers
I asked Wongs to make my wedding ring…
I asked Wongs to make my wedding ring after I had previously lost it, my ring was an awkward design.
Zara dealt with me in a very professional manner on all occasions.
My ring had to be resized on two occasions, which Wongs workshop undertook. They got it spot where other jewellers failed.
I would have no hesitation in using Wongs for any jewellery needs

Svar från Wongs Jewellers
Always use Wongs best place to buy for…
Always use Wongs best place to buy for sure daisy at the Liverpool store went above and beyond I hope you pass this on to her she’s a credit to you

Svar från Wongs Jewellers
Knowledgable and great range
Suki in store was knowledgable and patient; her assistance was invaluable and the range of rings to try was second to none. I would definitely recommend this store.

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Ordered online picked up in store
Ordered online picked up in store. So pleased with items purchased, quality, design and customer service.

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Zara in Liverpool today did a great job…
Zara in Liverpool today did a great job of helping us choose a 30th Wedding Anniversary gift for my wife. She made the experience really special

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Excellent service from start to finish
Excellent service from start to finish. If you’re looking for professionalism with a personal touch, this is the jewellers to visit. We had an idea of what we wanted, and thanks to the expertise and knowledge of the young lady who helped us, that idea was transformed into reality. She made it possible for our dream to come true. Her name is Anna Scott, and her care and attention made the experience truly special. We were treated like real people, not just the next customer.

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Bespoke wedding ring
Had my nanas wedding ring remoulded to a bespoke shape and wongs couldn’t have been more patient and accommodating. They took extra care to ensure everything was perfect for me all the while being so friendly and responsive throughout. Loved my experience - thanks so much for everything xx

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Fantastic service had by Zara at Wongs…
Fantastic service had by Zara at Wongs Liverpool. I was nervous to start, but Zara helped me pick an amazing an engagement ring and really relaxed me about the whole process. After the proposal we went back to get the ring checked for size and again Zara was lovely. She looked after myn5 year old and really made her feel part of the process. All in all it was a fantastic experience. I would 100% recommend. Thanks for everything.

Svar från Wongs Jewellers
Wongs Bespoke Service - a handmade engagement ring
I run a trade jewellery show so, I am familiar with the industry so, when my son told me he wanted to get married, I put him in contact with Wongs. They offer a bespoke service and the ring he wanted was unusual. Wong's were incredible (as I knew they would be). They handmade him the most beautiful ring. Their advise on the stone and design was exceptional. The customer service and staff are impeccable. We went together to collect the ring and we were treated like superstars. We met the talented designer Ben who showed us the workshop and how the ring was made. Thank you Wongs for such a memorable day. I cannot express enough how happy we both were.

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We visited to try different styles of…
We visited to try different styles of rings on for wedding bands, Jennifer was extremely helpful and informative, even going out of her way to get my engagement ring polished in house to ensure we could get a true picture. Couldn’t recommend Wongs enough. Brilliant customer service.

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Perfect for an engagement ring
From start to finish, the experience at Wongs Jewellers was excellent. I was quite nervous buying an engagement ring, but the team were incredibly welcoming, friendly and helpful throughout. All the staff I came across were great and Jenny was really perfect in helping me buy the ring. Jenny took the time to answer all my questions, talk me through different options, and helped me find the perfect ring without ever making the process feel pressured.
The shop itself is beautiful, with really lovely displays and a comfortable atmosphere. Seeing the workshop and getting a tour was a really nice touch and made the whole experience feel even more personal. The photo booth that prints photos was such a fun extra, and the celebratory drinks from the staff afterwards were genuinely thoughtful and memorable.
Their after-sales support has also been fantastic. They were highly responsive over email when we needed the ring resized. The offer of free future cleans is another example of the great customer care they provide.
Couldn’t recommend Wongs highly enough for such an important purchase.

Svar från Wongs Jewellers
Excellent service from Gavin today.Very…
Excellent service from Gavin today.Very professional and knowledgeable.

Svar från Wongs Jewellers
Daisy 5/5!!!
5/5. I cannot express this enough. I never heard of Wongs before the day I walked in (Manchester, Arndale). Absolutely amazing customer service. Was actually interested in the actual proposal itself rather than just selling me a bunch of rings and protections like other stores. Daisy explained in detail between different clarity’s and ratings for different diamonds. Both Daisy & Danny kept in regular communication and my ring only took 4 weeks! Amazing all around and would highly recommend. Thank you!

Svar från Wongs Jewellers
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