Witam?!!Podoba mi się zarówno zewnętrznie, jak i w praktyce. :) Lobby jest bardzo wygodnie zrealizowane, są filtry dostawców, gier, wyszukiwanie po nazwie, ogólnie wszystko odbywa się bardzo, bardzo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wacht nu al meer dan 10 dagen op mijn geld “still in process” meerdere keren een mail gestuurd maar totaal geen actie . Alleen dat zij het niet echt kunnen regelen dat het niet snel kan , een stortin... Se mer
weekly cashback actually saved my balance a couple times lol, not gonna lie
Verschrikkelijk casino, in eerdere review aangegeven dat dit casino geen geldige licentie heeft. Refund terug gevraagd, deze is schriftelijk toegezegd, maar helaas maar een fractie ervan teruggestort... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Kontaktuppgifter
3,6
Medel
572 omdömen
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Oplichterij!
Oplichterij!!
MY VIP MANAGER IS ALSO NOT RESPONDING!
steeds geen enkele communicatie met wizebets.com voor inmiddels nu 2 weken. Ik word genegeerd ook na mijn revieuws hier op trustpilot. Zie mijn vorige revieuws met de situatie.
21 augusti 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Iman,
Thank you for bringing this matter to our attention. We understand your frustration.
Please note that all refund decisions are made in accordance with the terms and conditions outlined on our website. Our procedures for processing refunds are designed to adhere strictly to these guidelines, ensuring consistency and fairness.
We regret any difficulties you’ve experienced with communication. It’s important to us that all our players receive the support they need, and we are committed to resolving any issues as promptly as possible.
If you have further questions or require additional assistance, please reach out directly to your VIP manager, who is well-positioned to address your concerns and provide the support you need.
Thank you for your patience and understanding.
Best Regards,
Wizebets Casino Team
nice casino, nice time, great people
a variety of games, promotions and loyalty programs seem attractive. also, the methods of making deposits are publicly available, everyone can use them without any problems. above all, nice and professional chat service of agents, they are helpful, willing to cooperate and provide technical solutions, especially Cheryl, she helped me a lot :)
17 augusti 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Aleksandra Kamińska,
Thank you for your wonderful review! We’re thrilled to hear that you had a great time at our casino and enjoyed everything from our game selection to our promotions and loyalty programs. It’s fantastic to know that our deposit methods were convenient and accessible for you.
We’re especially pleased to hear that Cheryl and our chat support team made a positive impression. Providing helpful and professional service is a core priority for us, and we’re delighted that Cheryl’s assistance stood out.
Thank you once again for your kind words and for being a valued part of our casino community!
Best Regards,
Wizebets Casino Team
The best online casino!
11 augusti 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Joran Kuilder,
Thank you for the fantastic shoutout! We’re absolutely thrilled to hear that you consider us the best online casino.
Your feedback means a lot to us, and it’s wonderful to know that our efforts to provide a top-notch experience are hitting the mark. From our diverse game selection to our commitment to customer satisfaction, we’re dedicated to ensuring that every aspect of your time with us is exceptional.
If there’s anything more we can do to enhance your experience or if you have any suggestions, we’d love to hear from you. Your insights help us continue to improve and serve you better.
Thanks again for your kind words and for choosing us as your go-to online casino. We look forward to many more enjoyable gaming sessions with you!
Best Regards,
Wizebets Casino Team
Quick registration without additional…
Quick registration without additional confirmations.Verification and filling out the profile also will not cause you problems.The choice of games is huge, especially pleased with their constant updating.
6 augusti 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Yael Sweeney,
Thank you so much for your wonderful review! We’re delighted to hear that you had a seamless experience with our registration process and that verification and profile completion were straightforward for you.
It’s fantastic to know that our wide range of games and their regular updates have enhanced your enjoyment. We put a lot of effort into curating and refreshing our game selection to ensure that our players always have something new and exciting to explore.
Your feedback is greatly appreciated, and we’re thrilled that our efforts to make your experience enjoyable are paying off.
Thank you once again for your positive feedback and for being a valued player!
Best Regards,
Wizebets Casino Team
Top service
Top service, you get very fast answer if you have questions or trouble, fast money withdrawal, slots have good rtp
14 juli 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Niko,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with our platform.
It’s great to know that our support team has been responsive and helpful whenever you’ve had questions or issues. We’re dedicated to providing quick and effective assistance to ensure our players have a smooth experience.
We’re also pleased that you’re enjoying the fast money withdrawals and the slots with their high RTP. We strive to offer a variety of games that not only entertain but also provide a fair chance of winning.
Your feedback is incredibly valuable to us as we continuously work to enhance our services.
Thank you once again for taking the time to share your thoughts. We look forward to continuing to provide you with top-notch service!
Best Regards,
Wizebets Casino Team
Heel slecht ik had 470 euro gewonnen en…
Heel slecht ik had 470 euro gewonnen en toen ik weer opnieuw in mijn account wou inloggen was alles weg je word gewoon opgelicht !!!
29 juli 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Lizzy Vanbreemen,
We are truly sorry to hear about the distressing situation you’ve encountered. It’s disheartening to learn that you faced issues accessing your account and your winnings. Please know that we take such matters very seriously.
To resolve this issue promptly, we encourage you to reach out to our dedicated support team through live chat or email. They are equipped to investigate and address any problems you’re experiencing. Your satisfaction is our priority, and we are committed to ensuring a fair and positive experience for all our players.
Thank you for bringing this to our attention, and we look forward to assisting you in resolving this matter swiftly.
Best Regards,
Wizebets Casino Team
Oplichters
Let op! Speel hier niet! Ze hebben geen licentie van kansspelautoriteit. Je geld kan plotseling verdwijnen. Ik heb via mijn advocaat een procedure gestart om ruim 50 deposits terug te krijgen van minimaal €300+. Niks uitbetaald Rtp spreekt voorzich
Genoeg andere betere casino’s. Speel hier niet! Ze blokkeren je op zowel hun website als whatsapp en op mailtjes word niet gereageerd
( 5 star reviews zijn nep kun je zelf ook wel merken of ze geven free spins voor mooie reviews )
20 juli 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Anfa,
Thank you for sharing your feedback. We value all reviews, both positive and negative, as they help us improve our services.
We are sorry to hear about the difficulties you have experienced. Unfortunately, we cannot verify account details or specific issues from this review alone. To address your concerns effectively, we encourage you to contact our support team directly via live chat or email. They are well-equipped to assist with any account-related issues and provide the necessary support.
Please be assured that we are a licensed casino offering fair and regulated games. Your feedback is important to us, and we are committed to resolving any issues you may have.
Thank you for your understanding.
Best Regards,
Wizebets Casino Team
One of the best casinos I have played…
One of the best casinos I have played at. The assortment of games is simply gorgeous - there is everything that the soul desires.Convenient payment methods and lightning-fast withdrawal of winnings - this is what distinguishes this casino from others! For me it is not critical, but I would like additional bonuses ... In general-recommend!
17 juli 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Brooklynn Mendez,
We’re thrilled to hear that you consider us one of the best casinos you’ve played at! It's fantastic to know that our diverse game selection and efficient payment methods have impressed you.
We appreciate your feedback regarding additional bonuses and will take your suggestion into consideration as we continuously strive to enhance our offerings. Your recommendation means a lot to us, and we’re grateful for your support.
Thank you again for your kind words and happy gaming!
Best Regards,
Wizebets Casino Team
This is the best online casino I have…
This is the best online casino I have ever tried.One of the advantages of this casino is its clear and user-friendly interface, which makes it easy to manage your gaming account and make payouts.Regular updates to the game assortment at the online casino create a sense of constant development and renewal.
28 juni 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Ashly Padilla,
Thank you for sharing your enthusiastic feedback!
We're overjoyed to hear that you consider our online casino the best you've ever tried. It's fantastic to know that our clear and user-friendly interface has made managing your gaming account and payouts a breeze. Our team puts a lot of effort into ensuring a seamless user experience, and your recognition of this means a lot to us.
We’re also glad that you appreciate the regular updates to our game selection. Keeping our game assortment fresh and exciting is one of our top priorities, and it's great to hear that it enhances your experience and creates a sense of constant development and renewal.
If you have any suggestions or need assistance, please don't hesitate to reach out. We're happy to support you every step of the way.
Thank you once again for your kind words and for being a valued member of our community!
Best Regards,
Wizebets Casino Team
There is no point in playing here…
There is no point in playing here during the week, preferably from Thursday, then you will still win something, but you have to wait until Tuesday for the transfer. The servers are so weak that you sometimes have to wait 40 minutes between deposits to log in. The bonuses are so weak that it doesn't even make sense to take them ,even you gonna get something from VIP manager not possible to cashout or win more than 100 e. I regret that I started playing here, despite this VIP you don't feel like you are a VIP. Customer service is fine, but sometimes you have to wait a while for a response. Im done with you
25 juni 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Patryk Puzuk,
Thank you for taking the time to share your detailed feedback with us. We genuinely appreciate your honest and clear observations as they help us identify areas where we need to improve.
We're sorry to hear about the difficulties you've faced, particularly with our server performance and the timing of transfers. We are committed to enhancing our system to provide a smoother and more efficient experience for all our players. Your concerns about the bonuses and VIP experience have been noted, and we will work diligently to address these issues to ensure better satisfaction in the future.
If you encounter any further difficulties or have specific concerns, please do not hesitate to reach out to your VIP manager. We want to ensure you feel valued and supported at all times.
Thank you for your patience and for giving us the opportunity to improve.
Best Regards,
Wizebets Casino Team
Nog steeds geen oplossing
Nog steeds geen oplossing! Wat een aanfluiting van de illegaal casino ! Speel hier nooit . Het zijn oplichters , reageren niet nergens op je account word geblokkeerd, geen reactie in chat geen reactie op de mail ! Waardeloos dit
21 juni 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Rox,
We're sorry to hear about your experience and any inconvenience caused. Please accept our apologies for the issues you've encountered. We strive to provide a reliable and fair gaming environment for all our players.
If you're still facing unresolved issues or have further concerns, we kindly ask you to reach out to our support team via live chat or email. Our dedicated agents are here to assist you and address any outstanding matters promptly.
We value your feedback and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you soon.
Best Regards,
Wizebets Casino Team
Good casino eva also helped me alot…
Good casino eva also helped me alot thank you 🙏
13 juni 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Lazar Dadas,
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience at our casino and that Eva was able to assist you effectively.
At our platform, we strive to provide excellent customer service and a seamless gaming experience for all our players. It's wonderful to know that Eva's assistance made a difference for you.
If there's anything else we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We're here to help and ensure that you continue to enjoy your time with us.
Thank you once again for choosing our casino. We look forward to welcoming you back for more enjoyable moments at Wizebets Casino!
Best Regards,
Wizebets Casino Team
Markus is great as vip manager
Markus is great as vip manager! Also fast deposit and withdrawal love the site
6 juni 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Sasha,
Thank you for your wonderful review and for highlighting the exceptional service provided by Markus! We're thrilled to hear that you've had a great experience with our VIP manager.
We take great pride in providing top-notch service to all our players, and it's fantastic to know that Markus has left such a positive impression on you. We'll be sure to pass along your kind words to him.
We're also delighted to hear that you appreciate our fast deposit and withdrawal processes. Ensuring convenient and efficient transactions is important to us, and we're pleased that we've met your expectations in this regard.
Thank you for your kind words about our casino as well. We're continuously working to provide a user-friendly and enjoyable gaming experience for all our players, and it's wonderful to know that you love our site.
Best Regards,
Wizebets Casino Team
You can spend here 2000 and still get…
You can spend here 2000 and still get nothing. Poor host, you need to reload page 10 times to play
29 maj 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Grigore,
Thank you for sharing your feedback with us.
We understand that luck plays a significant role in the outcomes of casino games, and we regret that your recent experience did not meet your expectations. We want to assure you that our platform is designed to provide a fair and enjoyable gaming experience for all our players.
Regarding the issues you encountered with the website, we apologize for any inconvenience caused. Our technical team is continuously working to ensure smooth and seamless gameplay. If you experience any difficulties in the future, please don't hesitate to contact our support service, where our dedicated team will be happy to assist you.
Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more positive experience.
Best Regards,
Wizebets Casino Team
25 euro erop gezet via IDEAL. Nooit mee kunnen spelen.
Ik heb er 25 euro op gezet met IDEAL.
Het is van mijn bankaccount af.
Ik heb er nooit mee kunnen spelen.
Contact via de chat opgezocht.
Ze vertelde me dat alles goed ging komen met 24uur.
3 dagen later nog steeds geen geld in mijn balance. Weer naar de chat gegaan en ze gaven me op de letter precies hetzelfde antwoord. Fred was de chatman.
Het gaat hier om maar 25 euro, dus ik neem mijn verlies wel. Maar omdat ze niet eens willig zijn om me te helpen en eigenlijk gewoon simpel mijn 25 euro afgepakt hebben kom ik hier eventjes vertellen dat dit ECHTE PURE SCAMMERS zijn.
En adviseer ik om ver van weg te blijven van deze toch al trage, en schimmige website..
24 maj 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear sdelixer,
Thank you for bringing this matter to our attention.
We apologize for any inconvenience you experienced with your deposit. Delays in deposits can sometimes occur due to factors beyond our control, such as issues with the payment provider. However, we strive to ensure that our players have a seamless gaming experience, and we regret that this was not the case for you.
We encourage you to reach out to our support team again via live chat or email for further assistance. Our team is dedicated to resolving any issues you may encounter and ensuring that your gaming experience is enjoyable.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our platform.
Best Regards,
Wizebets Casino Team
Best casino ever
4 maj 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Wail Ezzafzafi,
Wow! Your feedback just made our day! Thank you so much for your incredibly kind words about our casino.
It fills us with joy to hear that you consider us the best casino ever. We pour our hearts and souls into creating an exceptional gaming environment for our players, so knowing that we've succeeded in delivering an outstanding experience to you is incredibly rewarding.
We're truly honored to have earned your trust and loyalty. Providing top-notch games, seamless gameplay, and excellent service are our top priorities, and we're thrilled that you've recognized and appreciated our efforts.
Your satisfaction is our ultimate goal, and we're committed to continuously raising the bar to ensure that your experience with us remains nothing short of exceptional.
Thank you once again for your glowing review and for being a valued member of our casino community.
Here's to many more memorable moments and big wins at our casino!
Best Regards,
Wizebets Casino Team
Svar från Wizebets Casino
Dear Rick Mulder,
Wow, thanks a million for the awesome shoutout! We're absolutely thrilled to hear that you're having a blast on our site – your enjoyment is what it's all about.
A huge shoutout to our support manager, Lola, for making your experience even better! We'll be sure to let her know that her dedication is making waves with our players.
If there's ever anything else you need or if you want to share more of your awesome experiences, feel free to drop us a line anytime. We're here to make sure every moment with us is top-notch.
Thanks again for choosing us – here's to many more great times ahead!
Best Regards,
Wizebets Casino Team
Slecht casino!
Slecht casino!! Ze zullen je documenten niet accepteren. Had gelijk een mooie winst te pakken. Die hier door helaas niet kunnen opnemen. Ga aub naar de normale casino’s en niet deze scammers
Update: zelfs na meerdere pogingen met geldig paspoort, ID bewijs en rijbewijs nog steeds niet goedgekeurd. Begin er gewoon niet aan mensen en laat je niet gek maken door onderstaande reactie van deze scammers.
18 april 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Bart Arends,
Thank you for sharing your feedback with us. We're sorry to hear about your experience.
Verification of accounts is an essential process for ensuring the security and integrity of our platform. By verifying your identity, we can protect your account from unauthorized access and maintain a safe gaming environment for all our players.
We understand that the verification process can sometimes be challenging. Our support team is available to assist you every step of the way and make the verification process as smooth as possible.
We encourage you to reach out to our support team for assistance with your document verification. They will be more than happy to help you resolve any issues and ensure that you can enjoy your winnings without further delay.
Thank you for your understanding, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to assist you further and regain your trust in our casino.
Best Regards,
Wizebets Casino Team
Thomas is quick and friendly in live…
Thomas is quick and friendly in live chat. All providers are on the casino, it’s simply good!
13 april 2024
Omdöme utan inbjudan
Svar från Wizebets Casino
Dear Iza,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you've had a positive experience at our online casino!
We're delighted that Thomas has provided you with quick and friendly assistance in our live chat feature. Our team works hard to ensure that every interaction is met with efficiency and warmth, so it's wonderful to know that Thomas has made a positive impression on you.
We take pride in offering a wide range of providers and games to cater to every player's preferences. From classics to the latest releases, we strive to keep our casino diverse and exciting for all our players.
Thank you for choosing our casino, and we look forward to continuing to provide you with an exceptional gaming experience!
Here's to many more enjoyable moments at our casino!
Best Regards,
Wizebets Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.