Wickes - Swindon Omdömen 

We had the best customer service from Tony, he couldn't have been more helpful. Very impressed with the standard of service we received. Also, thanks to the lovely lady who served us at the till, another example of great customer service. Well done Wickes!

I am disabled and wanted a plastering bucket to catch rats in ,I asked a lovely lad called Tony, he said I will go get you one ,thankyou for you help Tony x

Really great experience with Red Dragon home improvements. The team were prompt, tidy and standard of work was excellent. I would thoroughly recommend them. Very good communication and our kitchen worked tirelessly to get the job done.

Popped in to help my daughter get some flooring and my trade account didnt seem to be working, a member of staff, Liv, went above and beyond to rectify this for us and helped us out loads, really kind of her!

Popped into Wickes Swindon to get an extension lead, after searching what I thought was all round the store looking for one, i asked a very young girl, Charlotte, at the help desk/tills if they stocked them.

She, without any hesitation, gave me clear instructions where they would be found, ( clearly I hadn't looked in that aisle.) When paying, she was kind and curtious, asking me if I had found them OK. Very pleasant young lady, thank you Charlotte, keep up the good work .

James C was very helpful. Kitchen was all we wanted thanks

I wished to. Purchase Madrid door handles(x6) but only had 5 in stock. Both Marge and Kerrie were very helpful in trying to locate more without success. I therefore ordered what I needed for home delivery. I was very impressed with them both

Despite walking past the item I needed, several times.... when I asked Donna, who was on the till at the time, where the item I needed was, she asked for cover and took me directly to it and then proceeded to quickly help me through checkout. Polite and helpful.... thank you 👍

I was looking for some oak flooring unfortunately what I needed had recently been discontinued so I was looking at the discounted stock also
On seeing me wondering what was available to me Kerrie Ryan came over with out me even asking and offered his help and also checked the warehouse for the product the too which he soon located. He even came to the tills to explain everything to the manager he was great, very polite and courteous at all times a real credit to the Swindon store

Liv in the the Swindon store was so friendly and really helpful making our experience much easier. She was able to navigate us to the correct products with a smile, really polite and super helpful

Tony at Swindon branch is a legend. Helped me load up and was very polite and helpful.

Melinda is always friendly and helpful, Swindon Home & Garden often shops in Wickes and is happy to see Melinda serving at the till. She must be an asset to the team 🙂

Saw Charlotte who helped me to open my trade account really easy and quick to do great customer service.

We had a kitchen design appointment with Millie and couldn’t be more pleased with the plans for our new kitchen. Millie listened to our requirements, gave invaluable advice and designed our lovely new kitchen. Millie is very patient, knowledgeable and professional and nothing is too much trouble. Millie took us through the process from start to finish, we would definitely recommend Millie.

James has been amazing so helpful and understanding of our budget. Has taken all the stress and worry out of the project I can't wait to have our new kitchen.

Very helpful staff , Kelly helped me find exactly what I needed!!!

A paint accidentally tipped over in my car and spilt over. Tony went beyond his standard duties of a store assistant and helped me out to clean up the spillage and bag up the open paint tin. His kindness and a helpful nature deserves recognition and reward. Thank you Tony. All the best.
Saairah

Tony
Was amazing. Helped us put 60pieces of wood into the back of our van!
Thank you again Toni.
Merry Christmas!

Went into wickes today to grab some electrical supplies and set up a trade card spoke to Charlotte and Melinda who were more than helpful in quickly setting this up for me

The salesmen Tom was polite and attentive he obviously wanted to help.
The installation by “Red Dragon Home Improvements Ltd” was amazing the team completed all tasks required of them in a positive, professional and friendly manner, as a retired service engineer I know what’s required when working in a customer’s house, these guys aced the task.
Unfortunately when a problem with mixer tap was found the support from Wickes customer support was only lukewarm, he had to be prompted to suggest a solution that involved videoing the lack of hot water and sending this to Abacus as no spares are held Wickes and he didn’t know how the tap worked so could not diagnose the problem surely this could have dealt with by a telephone call?
The fault was confirmed as the tap by disconnecting the tap and watching the hot water pour out.