Wickes - Pontefract Omdömen 105

TrustScore 4.5 av 5

4,6

Park Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very unhappy customer, booked a home visit for somebody to come out and measure up for new kitchen etc from pontefract store and was let down 25 mins beforehand because “something has come up and I ca... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... Se mer

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Betygsatt 5 av 5 stjärnor

Visited the Wickes store pontefract over 2 days . Looking for certain things in store . Wanted a specific colour in paint but couldn’t see it in the sample colours on display . We was helped by assist... Se mer

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Företagsinformation

  1. Järnhandel
  2. Försäljare av badrumsartiklar
  3. Butik med kökstillbehör
  4. Solenergiföretag

Om Wickes - Pontefract

Skrivet av företaget

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Skrivet av företaget

Promise 1

Kontaktuppgifter

  • Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, Storbritannien

  • +441977602902

4,6

Utmärkt

TrustScore 4.5 av 5

105 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very unhappy customer

Very unhappy customer, booked a home visit for somebody to come out and measure up for new kitchen etc from pontefract store and was let down 25 mins beforehand because “something has come up and I can’t make it” Had taken time off work to fit this in. Will look elsewhere for my new kitchen. Fuming 😤

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Thanks for taking the time to leave your review. We sincerely apologize for the last-minute cancellation and the inconvenience it caused. We understand your frustration and regret that your time was wasted. - AB

Betygsatt 5 av 5 stjärnor

10/10

Deb was amazing! Really helped and got a sale through her great service! Thanks Deb!

17 maj 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

We are so glad to hear about your excellent experience with Deb! We appreciate your kind words. -AK

Betygsatt 5 av 5 stjärnor

Great service

Hi, I went to Pontefract wickes today and got a trade account with Deb. She was brilliant and helped me through the process.
It's always good when the staff are helpful and knowledgeable.
Thanks Deb

28 april 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi, thanks for your lovely feedback. We’re so pleased to hear Deb was able to help you set up your trade account. We’ll be sure to pass this on to her. Thanks for choosing Wickes! -AK

Betygsatt 5 av 5 stjärnor

Deb was super helpful to us today

Deb was super helpful to us today, we’ve shopped at Wickes many times but today we were asked by Deb if we had a trade account which we didn’t. Really quick and easy to apply and she was really helpful and friendly. Thanks Deb

27 april 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Nicole, Thanks for taking the time leaving your review. We're happy to hear that Deb was able to help you get your trade account set up. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Betygsatt 5 av 5 stjärnor

Friendly and helpful

Friendly and helpful, lady at the till was really kind and patient with my children.

10 april 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Richard Ireland, We appreciate you taking the time to leave us this great review! We're so glad to hear that our team was helpful and kind to your children. -LC

Betygsatt 5 av 5 stjärnor

We recently purchased a Kitchen from…

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old property,we where in contact with them on quite a few occasions.We have to say that the way they handelled our requests was exemplary. And so we can highly recommend Ben and Colin for the entire process ,from start to finish. Kudos to them both Many thanks Steve and Lynne

31 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi, Thanks for taking the time leaving your review. We're happy to hear that the designer did a great job planning your kitchen and that our team handled your requests in an exemplary way, especially given the snags due to your property's age. Thanks again for the kind feedback. -JL

Betygsatt 5 av 5 stjärnor

Debs was amazing

I use pontefract Wickes regularly. Debs is always polite and has general chit chat, very smiley and professional.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Tom, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Debs always provides quality customer service! -Summer M

Betygsatt 5 av 5 stjärnor

Deb is a true asset to the Wickes team, and her outstanding customer service

I recently visited Wickes in Pontefract and was blown away by the exceptional service I received from Deb. From the moment I walked in, she was welcoming, knowledgeable, and genuinely eager to help — going above and beyond to make sure I found exactly what I needed. Deb is a true asset to the Wickes team, and her outstanding customer service made what could have been a stressful experience an absolute pleasure. I will definitely be returning, and I hope Deb gets the recognition she truly deserves!

3 november 2025
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi NPC, We appreciate you sharing your positive experience at our Pontefract store. We're happy to hear that you found Deb helpful and that her service made your visit a pleasure. It's great to know you'll be returning. -LC

Betygsatt 5 av 5 stjärnor

Deb was amazing with us yesterday

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card.
Each time we go in to store Deb is always smiling always goes out of her way to say hello and have a chat with us.
Yesterday was busy on the tills and Deb had radioed for support on the tills. Unfortunately nobody responded to her instantly, but she calmly and confidently served each person quickly!
Thank you so much Deb!

16 februari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Natalie, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb consistently delivery good quality customer service! -SM

Betygsatt 5 av 5 stjärnor

Excellent service from Deb

Excellent service from Deb, couldn't have been more helpful.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Claire,

We're thrilled to hear that you received excellent service from Deb, It's great to know they were helpful. Thank you for sharing your feedback with us! -Ellysse

Betygsatt 5 av 5 stjärnor

Visited the Wickes store pontefract…

Visited the Wickes store pontefract over 2 days . Looking for certain things in store . Wanted a specific colour in paint but couldn’t see it in the sample colours on display . We was helped by assistant in store. Just want to give a thank you to Vikki as went out her way to help and we very satisfied customers .

3 februari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Gwen, we're happy to hear that you had a positive experience during your visits. We appreciate you mentioning the assistance you received in finding the specific paint color you wanted. Thank you for your feedback! - LG

Betygsatt 5 av 5 stjärnor

Deb at Pontefract was so helpful and…

Deb at Pontefract was so helpful and kind. She efficiently helped us use the app which saved us money. Products at good price and quality as always.
Would offer this lady a job if she needed one. Pleasant and efficient. Excellent member of staff

1 februari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Tina, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb was able to help you use the app! -SM

Betygsatt 5 av 5 stjärnor

Thank you Deb!

I called in for some timber and boarding and Deb on the till was super helpful.
She helped me download the app and get signed up for the trade discount

Many thanks!

17 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Scott.

We're happy to hear that you found our team member helpful when you called in for timber and boarding and that they assisted you with the app and discount.- PP

Betygsatt 1 av 5 stjärnor

Wickes ghosted me!

The consultant came out on time, I met him for a follow up appointment in store to design the bathroom. Then nothing! He was supposed to email my quote over and he’s totally ignoring me. I have emailed him and called the store to chase up my quote. It’s been over two weeks and no reply. Total waste of my time I won’t be using Wicks for my bathroom that’s for sure

5 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi, Frances. Thank you for taking the time to share our review with us. I'm sorry to see you haven't received your quote for your bathroom. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Betygsatt 5 av 5 stjärnor

Deb.

Deb , the woman who served me was so helpful, served with a smile and very friendly

13 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi, Deb. Thank you for taking the time to share your review with us. We are happy to see that you found our staff to be helpful and friendly. Thank you again for your kind feedback. - Scott H

Betygsatt 5 av 5 stjärnor

When Ever Debs Is Serving She Is The…

When Ever Debs Is Serving She Is The Best At The Pontefract Branch. She Can Never Do Enough To Help.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Kai, Thank you for taking the time to share your experience. It is great to hear that Deb always provides excellent customer service. -SM

Betygsatt 5 av 5 stjärnor

Deb did a great job

Deb did a great job, service with a smile, happy to help me. Quick registration onto TradePro

4 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hey Elliot, thank you for your five-star review, and I'm glad you enjoyed the service from Deb in our Pontefract store! - Dylan

Betygsatt 5 av 5 stjärnor

Needed some timber at short notice and…

Needed some timber at short notice and Wickes Pontefract was the closest place with it in. Don’t use Wickes that much as it’s a 50 minute round trip, but needs must today. Plenty of stock, easy to find, and a superb service by Deb at the till. Super helpful in helping me set up a trade account so will come back more often. Thanks :)

6 januari 2026
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Greg. Thank you for telling us about your visit to our Pontefract store. We are pleased that you got the timber you required and that you received great customer service from our college Deb. Many thanks for taking the time to write us a review.- DG

Betygsatt 5 av 5 stjärnor

Everything i needed in one store and…

Everything i needed in one store and joining the wickes app made thing much cheaper. Debb at pontefract store is perfect she has the best attitude out of many people behind a till at this time of year. Thanks for the help.

22 december 2025
Omdöme utan inbjudan
Logotyp för Wickes - Pontefract

Svar från Wickes - Pontefract

Hi Brad,

We appreciate you taking the time to leave us a review! We're happy to hear that you found everything you needed and that the app helped you save money. It's great to know that Debb provided you with excellent service. -Ellysse

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