A very good service when buying and the set up of my £19,000 solar panels and batteries, but in March of this year I changed my broadband provider, my LuxCloud stopped working. After numerous phone c... Se mer
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Det här tycker kunderna
Karl & Dave were amazing in helping us with bags of MoT type 1 and sand/cement, always been helpful to pick their brain on mini diy projects, quick and reliable staff at Roundhey branch
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Karl is an amazing, knowledgable individual, who can solve your problems. I am not a professional tradesmen and I went to Karl with a problem of how do I paint a certain area to achieve a desir... Se mer
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I’ve had consistently great experiences at Wickes a lot of it due to Karl, one of the managers. He is always incredibly helpful, approachable, and goes out of his way to make sure everything runs sm... Se mer
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Företagsinformation
Om Wickes - Leeds
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Skrivet av företaget
- Promise 1
Kontaktuppgifter
363 Roundhay Road, Unit A, Leeds, West Yorkshire, LS8 4BU, Storbritannien
- +441132403524
4,1
Bra
64 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding service by Jay
17 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
We're glad you enjoyed your experience and that Jay provided outstanding service. We appreciate your kind words. - Andrew
Huzair was amazing at helping us swap…
Huzair was amazing at helping us swap our internal doors. great guy, great help…👍👍👍👍
18 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Daniel, We're so glad Huzair was such a great help with your doors! Thank you for your kind words. - Sean
A very good service when buying and the…
A very good service when buying and the set up of my £19,000 solar panels and batteries, but in March of this year I changed my broadband provider, my LuxCloud stopped working. After numerous phone calls I have been passed from pillar to post even given a number in London to ring, who then passed me back to Solar fast.
The after care service this company provides is none existent.
18 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hey Jennifer, thank you for bringing this to our attention, and I'm really sorry to hear about your experience. If you can please reply to the private message I've sent you on Trustpilot we can certainly look into this for you. - Dylan
Adam at Leeds Roundhay gave me really…
Adam at Leeds Roundhay gave me really good service today. Very friendly and helpful. Thank you Adam.
15 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Thank you for your feedback! It's great to hear that Adam provided such friendly, helpful service. -AK
Karl & Dave were amazing in helping us…
Karl & Dave were amazing in helping us with bags of MoT type 1 and sand/cement, always been helpful to pick their brain on mini diy projects, quick and reliable staff at Roundhey branch
15 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Oli, Thanks for taking the time leaving your review. We're so glad to hear our team at the Roundhey branch provided such helpful assistance with your DIY projects. Thanks again for the kind feedback. -JL
Pam was so helpful mixed paint the…
Pam was so helpful mixed paint the color we wanted ,
13 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Daljit, we're happy to hear that our paint mixing service met your needs. Thank you for your positive feedback; we appreciate it. -LG
Pam was a great help sourcing the right…
Pam was a great help sourcing the right type of paint and promptly helping to unload stock so I could get the paints I required. Exceptional customer service
13 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
We appreciate you sharing your experience. We're happy to hear that you received exceptional customer service and that Pam was so helpful with your paint needs. - Andrew
Pam was really friendly and really…
Pam was really friendly and really happy to help me
12 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Chloe, Thanks for taking the time leaving your review. We're happy to hear that Pam was friendly and happy to assist you. Thanks again for the kind feedback. -JL
We had a terrible experience with our…
We had a terrible experience with our bathroom fitting last year, products kept arriving faulty and then replacements were also faulty. They would say they're sending them and they wouldn't arrive so we would waste weekend days waiting in for things that never arrived. Customer care support was terrible and they really didn't care about the customer until they got to a stage where they would likely incur costs for being so late. It took 4 months to complete our bathroom and the product quality is terrible - the bath panel is really poor. It was a nightmare for the contractor to fit and is already pulling away.
My personal opinion is that you should avoid Wickes at all costs, we will never them for a bathroom or kitchen ever again.
9 maj 2025
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Adam, Thanks for taking the time leaving your review. We regret to learn about the issues you faced with your bathroom fitting, including faulty products and delays. Thanks again for leaving your review. -JL
Whilst I was shopping and I needed some…
Whilst I was shopping and I needed some advice, a gentleman served me called Mo he was very helpful and gave me lots of information
14 april 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Natasha, Thanks for taking the time leaving your review. We're happy to hear that Mo was able to help you and give you a lot of information on what you were looking for. Thanks again for the kind feedback. -JL
John and Karl were super helpful today
John and Karl were super helpful today. Karl got me a bag of heavy sharp sand that John recommended for drainage option in my pots.
Friendly too.
Thank you
2 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hello Claire, thanks for your five-star review, and I'm glad you enjoyed the service from John and Karl in our Leeds store! - Dylan
Justyna was fantastic after my repeated…
Justyna was fantastic after my repeated requests for help with finding various items and served me with a smile at the till. Thank you! (2nd May)
1 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hey James, thanks for your amazing feedback, and I'm glad you enjoyed the service from Justyna in our Leeds store! - Dylan
Visited the Roundhay branch today and…
Visited the Roundhay branch today and was served by Karl. I bought 2 outdoor planters which were extremely good value and Karl couldn’t have been more friendly and helpful - a true asset to the store
29 april 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Anne, We're happy to hear that you found such good value in our outdoor planters! We appreciate your kind words regarding the helpful service you received in our Roundhay branch from Karl. - Sean
Karl the amazing data bank
Karl is an amazing, knowledgable individual, who can solve your problems.
I am not a professional tradesmen and I went to Karl with a problem of how do I paint a certain area to achieve a desired finish
He helped me with strong clear to follow instructions, he gave me confidence in myself and spoke in a manner which gave confidence in him
Would recommend, he is fantastic and a gem
18 april 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
We're happy to hear that the instructions were helpful and easy to follow. It's great to know the interaction with Karl gave you confidence and that you would recommend our services. Thank you for your fantastic feedback! -AK
Thank you for another great customer…
Thank you for another great customer service experience from Karl. He’s always so helpful when we come down- whether it’s helping us choose products, lifting things to the car or with DIY advice. Thank you again for always going the extra mile!
8 april 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Laura, Thank you for your five-star review. It's great to know that our store colleague Karl continues to give a first-rate customer service whenever you visit our Leeds store. We appreciate your business.
I’ve had consistently great experiences…
I’ve had consistently great experiences at Wickes a lot of it due to Karl, one of the managers. He is always incredibly helpful, approachable, and goes out of his way to make sure everything runs smoothly. His friendly and positive attitude really stands out and makes a big difference when you’re shopping or need advice.
It’s clear he genuinely cares about customers and takes pride in providing excellent service. Nothing ever seems like too much trouble for him, and he always makes you feel welcome and valued!
23 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
We appreciate you sharing your experience. We're happy to hear that Karl is incredibly helpful, approachable, and goes out of their way to ensure things run smoothly. It's great to know their friendly and positive attitude makes a difference. Thank you for your feedback. -AK
Excellent Service from Stephen
I had a great experience at Wickes thanks to Stephen. He was incredibly helpful, knowledgeable, and took the time to make sure I found exactly what I needed. His advice was clear and practical, and he went above and beyond to assist me. It’s not often you come across customer service this good, and it really made my visit much easier. Thank you, Stephen, for the excellent help!
14 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Ramzz, We're happy to hear about the great experience you had. It's wonderful to know that Stephen was helpful, knowledgeable, and went above and beyond to assist you. Thank you for your positive feedback. -SM
Great service
Always had a good experience using this branch of wickes and Karl in particular has always been extra helpful
11 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Consumer, We're happy to hear that you consistently have a good experience at our branch. We appreciate your kind words about the helpful assistance you received from Karl. - Sean
Visited the Roundhay Road store for…
Visited the Roundhay Road store for some doors, Pam was very helpful and accommodating. Good customer service, definitely recommend. John
3 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi, John. Thank you for taking the time to share your review with us. We're delighted to see that Pam was really helpful, providing amazing customer service during your visit to purchase doors. Thank you again for your kind feedback. - Scott H
Poor customer service
Poor customer service. No idea, when will I get the kitchen design!
22 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Leeds
Hi Shuaib,
We're sorry to hear that you've not received an update on your kitchen design. We appreciate you brining this to our attention. I've sent you a request for more information, so we can look into this. -Ellysse
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